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Tea Truck in New York

Ya Wen Lu
Jin Sun Park

April 13, 2010
Brand Mission
Our tea truck delivers the ultimate tea
experience by providing an easy and
quick access to a variety of quality tea
from various regions around the world
We proudly present new means of
relaxation and self-realization:

Our tea truck represents a piece of
mind on busy streets of New York.
Through our tea truck, tea drinking and
its unique culture will penetrate into your
daily life, changing the perception of tea
and building a closer and stronger
relationship with tea. It will also replace
the traditional morning rituals of drinking
coffee by introducing the art of tea.
Quality




                     Our Tea Truck




Convenience                                                 Price



          Brandscape Analysis        Identifying the white space
price              convenience                 availability    wide range of choice
          availability     wide range of choice         convenience            friendly staff
         convenience           friendly staff       wide range of choice          specialty
pros                                                     friendly staff        atmosphere
                                                          assurance
                                                     (established brand)
                                                             toilet



        lack of choice       limited availability         quality                  price
        unfriendly staff   lack of seating area            price                  crowd
cons        quality                                       crowd              time-consuming
          unhygienic




       Brandscape Analysis                               Pros & Cons
Persona 1:
 Carolyn Fowler, 40
  Occupation: Volunteer Coordinator (Non-Profit)

  Location: West Village, New York City

  Favorite Tea: Floral tea

• not satisfied with options so brings her own tea
  and drink it at her office


• loves to go to tea houses during weekend


• doesn’t mind spending money for quality tea


• loves to read and watch movies, especially
  indie films, but doesn’t watch TV
Persona 2:
 Alexia Neely, 23
  Occupation: College Student

  Location: Lower East Side, New York City

  Favorite Tea: White tea

• does not understand the complexity of the art
  of tea but drinks tea because it’s “cool” to be
  different and is also good for health


• weight-conscious and crazy about antioxidants
  and buys “packaged” teas


• loves shopping at vintage stores
Persona 3:
  James Smith, 34
  Occupation: Financial Analyst

  Location: Tribeca, New York City

  Favorite Tea: Hoji tea

• looking for alternatives for coffee to be more
  health-conscious and wants to know more
  about tea


• financially stable and well-traveled


• sophisticated and modern, sometimes attends
  gallery openings to socialize


• has the-state-of-art audio system at his loft
Brand Drivers

• Approachable


• Nostalgic/Quaint ( “updated version of childhood ice cream truck)


• Playful/Innocent


• Comforting/Warm


• Authentic/Original


• Refreshing


• Gourmet/Artisan/ Bon Vivant
Approachable
Nostalgic/Quaint
Playful/Innocent
Comforting/Warm
Authentic/Original
Refreshing
Tea Bags
Packaging
Cha-Cha

Cha-Cha



Cha-Cha

Cha-Cha

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tea

  • 1. Tea Truck in New York Ya Wen Lu Jin Sun Park April 13, 2010
  • 2. Brand Mission Our tea truck delivers the ultimate tea experience by providing an easy and quick access to a variety of quality tea from various regions around the world
  • 3. We proudly present new means of relaxation and self-realization: Our tea truck represents a piece of mind on busy streets of New York. Through our tea truck, tea drinking and its unique culture will penetrate into your daily life, changing the perception of tea and building a closer and stronger relationship with tea. It will also replace the traditional morning rituals of drinking coffee by introducing the art of tea.
  • 4. Quality Our Tea Truck Convenience Price Brandscape Analysis Identifying the white space
  • 5. price convenience availability wide range of choice availability wide range of choice convenience friendly staff convenience friendly staff wide range of choice specialty pros friendly staff atmosphere assurance (established brand) toilet lack of choice limited availability quality price unfriendly staff lack of seating area price crowd cons quality crowd time-consuming unhygienic Brandscape Analysis Pros & Cons
  • 6. Persona 1: Carolyn Fowler, 40 Occupation: Volunteer Coordinator (Non-Profit) Location: West Village, New York City Favorite Tea: Floral tea • not satisfied with options so brings her own tea and drink it at her office • loves to go to tea houses during weekend • doesn’t mind spending money for quality tea • loves to read and watch movies, especially indie films, but doesn’t watch TV
  • 7.
  • 8. Persona 2: Alexia Neely, 23 Occupation: College Student Location: Lower East Side, New York City Favorite Tea: White tea • does not understand the complexity of the art of tea but drinks tea because it’s “cool” to be different and is also good for health • weight-conscious and crazy about antioxidants and buys “packaged” teas • loves shopping at vintage stores
  • 9.
  • 10. Persona 3: James Smith, 34 Occupation: Financial Analyst Location: Tribeca, New York City Favorite Tea: Hoji tea • looking for alternatives for coffee to be more health-conscious and wants to know more about tea • financially stable and well-traveled • sophisticated and modern, sometimes attends gallery openings to socialize • has the-state-of-art audio system at his loft
  • 11.
  • 12. Brand Drivers • Approachable • Nostalgic/Quaint ( “updated version of childhood ice cream truck) • Playful/Innocent • Comforting/Warm • Authentic/Original • Refreshing • Gourmet/Artisan/ Bon Vivant
  • 19.