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Single Line of Sight: Plan, Perform, Profit
Building S&OP Shock Absorbers for Your Business
with Lisa Aleman of Radisys and Dan Gilmore of Supply Chain Digest
Supply Chain Videocast
Building S&OP Shock
Absorbers for your
Business
Increasing S&OP Speed, Visibility and Control
for Improved Decision-Making
Broadcast Made Possible by:
4Radisys Corporation Confidential
About Radisys
 Leader in Wireless
Infrastructure
Solutions
 Celebrating 25th
Anniversary in 2013
 Markets
• Telecom
• Aerospace and Defense
• Healthcare
 Very Dynamic
Markets
5Radisys Corporation Confidential
How Outsourcing Impacted
Radisys Planning
 We lost the ability to plan demand and supply
• Radisys planned the demand, but did not know the supply details
• EMS partner planned the supply, but did not know the demand
details
• There is no single plan that has both demand and supply details
 Planning cycles are much longer and require
formal processes
Typical Outsourced Demand and Supply Planning
Supply
Planning
EMS
Demand
Planning
OEM Response
Request
SuppliersCustomers
~12+ weeks
2-3 months out of synch at any given time
6Radisys Corporation Confidential
Other Challenges
 Antiquated, spreadsheet-based demand planning tool
significantly constrained process
• Timing was also out of sync
• Different planning timing and cadence
• Couldn’t effectively execute a Lean program with customer
7Radisys Corporation Confidential
 Supply chain automation
• Acceleration of the information network speeds solutions
–Commitments
–Demand changes
–PO releases acknowledgements, consignment
–Inventory position
–B2B relationships – EMS partners/customers
Steelwedge and icon-scm Enable
Accelerated Responses to Customers
Synchronized and Automated
SC Execution Network
Customer 1
Customer 2
Supplier 1
Supplier 2
Customer n Supplier n
EDI HTML
XML XML
RosettaNet
Logistics
Supplier:
VMI HUB
EDI
EDI
Logistics
Supplier:
Transportation
EDI
Financial
Forecast
Demand
Planning
EMS
Planning
& Scheduling
Feasible demand Performance to Plan
8Radisys Corporation Confidential
People/Process Impact
 Tried first to replicate To Be process manually
 Found plans for weekly updates not sufficient,
moved to daily updates
 Was able to keep headcount flat through all of this
change
 Now operate on “management by exception” basis
 Eliminated multiple plans that existed within the
company to operate on a single plan
9Radisys Corporation Confidential
A Collaborative Solution for Success
Gather cross-functional
Plans
Create a company-wide
Consensus Forecast
Create Multi-Site
Build Plan
Optimize Build Plan
- Order Prioritization
- Sourcing Strategies
Match Demand & Supply
(mid- / long- term)
10Radisys Corporation Confidential
A Unified, Singular Company Plan
Short-term planning: Focus on ~3 months (one quarter)
Maintain and continue to enhance high service level
3-month capacity focus
OTD/Delinquency
Allocation management
Revenue management
Long-term planning: Focus on months 4 through 18
Focus beyond 3-month horizon
Obsolescence
Strategic planning process
Demand planning
Master data development
11Radisys Corporation Confidential
Automating the S&OP Process
Must really understand what problems you are
trying to solve with automation
We required a lot of flexibility for demand planning
(Steelwedge)
Needed robust prioritization and demand pegging
tool (icon-scm)
12Radisys Corporation Confidential
Adding Shock Absorbers to the Supply
Chain
Ability to easily disconnects between contract
manufacturer plans and our plans
Increased forward visibility
Dramatic reduction in total demand planning
cycles
Single demand and supply plan, one set of
financial goals, etc.
Merger that brings some manufacturing back in
house easily accommodated
Integration of financial, demand and supply
planning
13Radisys Corporation Confidential
Lessons Learned
Link automation capabilities to problems to be
solved in very detailed way
Set realistic expectations about what technology
can achieve
Don’t overestimate how good/clean your data is
Steelwedge and icon-scm have detailed error checking
Keep on top of what contract manufacturer is
really doing
Give team enough runway to absorb process
change before automation is deployed
Copyright SCDigest
Resources
• Lisa Aleman, Radisys
– www.radisys.com
• Steelwedge
– www.steelwedge.com
• icon-scm
– www.icon-scm.com
© 2012 Steelwedge Software, Inc. Confidential. 15Plan. Perform. Profit.
More Webinars
Upcoming Webinar
August 2013
Bob Ferrari, Ferrari Consulting
Your S&OP Analytics: Crystal Ball or
Ball and Chain?
On-Demand Webinars
July 16, 2013
Lisa Aleman, Radisys
Building S&OP Shock Absorbers for
Your Business
June 21, 2013
Tim Payne, Gartner
Selecting the Right Planning
Technology: Time to Revisit Priorities
May 29, 2013
Tom Wallace, S&OP Author, Educator
Optimizing Global Planning
www.steelwedge.com/resources
© 2012 Steelwedge Software, Inc. Confidential. 16Plan. Perform. Profit.

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Building Sales and Operations Planning (S&OP) Shock Absorbers for Your Business

  • 1. Single Line of Sight: Plan, Perform, Profit Building S&OP Shock Absorbers for Your Business with Lisa Aleman of Radisys and Dan Gilmore of Supply Chain Digest
  • 2. Supply Chain Videocast Building S&OP Shock Absorbers for your Business Increasing S&OP Speed, Visibility and Control for Improved Decision-Making
  • 4. 4Radisys Corporation Confidential About Radisys  Leader in Wireless Infrastructure Solutions  Celebrating 25th Anniversary in 2013  Markets • Telecom • Aerospace and Defense • Healthcare  Very Dynamic Markets
  • 5. 5Radisys Corporation Confidential How Outsourcing Impacted Radisys Planning  We lost the ability to plan demand and supply • Radisys planned the demand, but did not know the supply details • EMS partner planned the supply, but did not know the demand details • There is no single plan that has both demand and supply details  Planning cycles are much longer and require formal processes Typical Outsourced Demand and Supply Planning Supply Planning EMS Demand Planning OEM Response Request SuppliersCustomers ~12+ weeks 2-3 months out of synch at any given time
  • 6. 6Radisys Corporation Confidential Other Challenges  Antiquated, spreadsheet-based demand planning tool significantly constrained process • Timing was also out of sync • Different planning timing and cadence • Couldn’t effectively execute a Lean program with customer
  • 7. 7Radisys Corporation Confidential  Supply chain automation • Acceleration of the information network speeds solutions –Commitments –Demand changes –PO releases acknowledgements, consignment –Inventory position –B2B relationships – EMS partners/customers Steelwedge and icon-scm Enable Accelerated Responses to Customers Synchronized and Automated SC Execution Network Customer 1 Customer 2 Supplier 1 Supplier 2 Customer n Supplier n EDI HTML XML XML RosettaNet Logistics Supplier: VMI HUB EDI EDI Logistics Supplier: Transportation EDI Financial Forecast Demand Planning EMS Planning & Scheduling Feasible demand Performance to Plan
  • 8. 8Radisys Corporation Confidential People/Process Impact  Tried first to replicate To Be process manually  Found plans for weekly updates not sufficient, moved to daily updates  Was able to keep headcount flat through all of this change  Now operate on “management by exception” basis  Eliminated multiple plans that existed within the company to operate on a single plan
  • 9. 9Radisys Corporation Confidential A Collaborative Solution for Success Gather cross-functional Plans Create a company-wide Consensus Forecast Create Multi-Site Build Plan Optimize Build Plan - Order Prioritization - Sourcing Strategies Match Demand & Supply (mid- / long- term)
  • 10. 10Radisys Corporation Confidential A Unified, Singular Company Plan Short-term planning: Focus on ~3 months (one quarter) Maintain and continue to enhance high service level 3-month capacity focus OTD/Delinquency Allocation management Revenue management Long-term planning: Focus on months 4 through 18 Focus beyond 3-month horizon Obsolescence Strategic planning process Demand planning Master data development
  • 11. 11Radisys Corporation Confidential Automating the S&OP Process Must really understand what problems you are trying to solve with automation We required a lot of flexibility for demand planning (Steelwedge) Needed robust prioritization and demand pegging tool (icon-scm)
  • 12. 12Radisys Corporation Confidential Adding Shock Absorbers to the Supply Chain Ability to easily disconnects between contract manufacturer plans and our plans Increased forward visibility Dramatic reduction in total demand planning cycles Single demand and supply plan, one set of financial goals, etc. Merger that brings some manufacturing back in house easily accommodated Integration of financial, demand and supply planning
  • 13. 13Radisys Corporation Confidential Lessons Learned Link automation capabilities to problems to be solved in very detailed way Set realistic expectations about what technology can achieve Don’t overestimate how good/clean your data is Steelwedge and icon-scm have detailed error checking Keep on top of what contract manufacturer is really doing Give team enough runway to absorb process change before automation is deployed
  • 14. Copyright SCDigest Resources • Lisa Aleman, Radisys – www.radisys.com • Steelwedge – www.steelwedge.com • icon-scm – www.icon-scm.com
  • 15. © 2012 Steelwedge Software, Inc. Confidential. 15Plan. Perform. Profit. More Webinars Upcoming Webinar August 2013 Bob Ferrari, Ferrari Consulting Your S&OP Analytics: Crystal Ball or Ball and Chain? On-Demand Webinars July 16, 2013 Lisa Aleman, Radisys Building S&OP Shock Absorbers for Your Business June 21, 2013 Tim Payne, Gartner Selecting the Right Planning Technology: Time to Revisit Priorities May 29, 2013 Tom Wallace, S&OP Author, Educator Optimizing Global Planning www.steelwedge.com/resources
  • 16. © 2012 Steelwedge Software, Inc. Confidential. 16Plan. Perform. Profit.