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STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Improve your profile on the world’s largest business network
1
 Founded in December 2002 and launched in May 2003
 Primarily used for professional networking
 LinkedIn reports more than 135 million registered users in more than 200
countries and territories (as of 3 November 2011)
 The world’s largest business network
 Are you in?
Barrie Byron
April 2012 STC Philadelphia Metro Chapter
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Networking: having conversations
 Networking is simply having conversations with people you know
 As job seekers, networking becomes defined as looking for a job
 Networking, and using the social media tools to network, is absolutely
more than “looking for a job”
 LinkedIn, and all networking, is a two-way conversation
Respond and react
Initiate and customize
Personalize your communication, always use a person’s name and address
their interests and mention your common interests
2
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
3
My favorite things that LinkedIn lets us do
 Connect with former colleagues, even when contact information and
email addresses change
 Communicate with relevant LinkedIn members who are not yet
connections
 Track our relationship with our connections
 Document our growing skill base (the stuff we know and are good at)
 Verify our track record (completing key projects successfully)
 Validate our reputation
Recommendations and testimonials about our contributions
Clients, colleagues, presentations, publications, etc.
 Illustrate our character: LinkedIn sells the Essence-of-You
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
4
10 reasons to get “in” on LinkedIn
1) Participate in networks that might otherwise be unavailable
2) Access to thought leaders, find experts and ideas
3) Connect us to employment opportunities
4) Build and maintain a professional network
5) Build and promote our personal brand
6) Do something nice for others (endorse your connections)
7) Become a thought leader in our area of expertise
8) Be heard, if we are willing to take time to listen to others
9) Access information faster, easier, and in real time
10) Share information with our network
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
LinkedIn: it’s more than our connections
 You (your LinkedIn profile)
 Contacts (your LinkedIn connections, and their connections)
 Companies (and their employees, history, statistics, news, job postings)
 Groups (connecting with folks with common interests)
 Job (posting, searching, and applying)
 Events (finding, posting, and sharing)
 Questions
 Discussions
 News, blogs, answers, applications… and more!
5
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Companies on LinkedIn
 Follow companies
 Advanced search
Geography, industry, hiring, size, connection relationships
 Review careers section, statistics, connections
 Perform blind, "reverse," and company reference checks
 Where did employees come from?
 Where did former employees go to?
 Check your prospective manager's references
 Research the company (news, departures)
 Find the person who used to have the job that you're interviewing for
People who held the position can provide the inside
scoop on the job, manager, and growth potential
6
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
7
Enhance your search engine results
 Google yourself; then optimize your profile to improve search results
 Add your website, blog, twitter, and other links to your LinkedIn profile
 Add your volunteer leadership roles to current positions
 Include your name or descriptive terms in the link
Websites barriebyron.wordpress.com
not blog
not Personal website
Your descriptive link creates instant search-engine optimization for your site
 Ensure that your public profile setting is set to “Full View”
 Use LinkedIn applications to share more information
My LinkedIn profile includes the blog application to feed my blog directly to my
profile
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
8
Increase the relevancy of your job search
 Jobs > Find Jobs
Sign up for email alerts
 Look for jobs by company
 Make your interview go smoother
Find out about the people that you are meeting
 Gauge the health of a company
 View company statistics
 See who is viewing your profile
 Read and participate in LinkedIn Job Search questions and answers
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Search for people like you: where do they work?
 Find people with educational and work experience like yours to see
where they work
 People > Advanced search
Zip code
Key words
Job title (current or past)
Company (current or past)
School
9
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Applying for the job
 Apply Now button
Use LinkedIn to apply
Add a personal cover letter
Reuse the same posted resume
 Apply on Company Website button
Follow established company procedure
 Track your activity and job applications
Spreadsheet: date, contact, title, what you said in your letter
10
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Participate! Comment on status updates
 Send congratulatory messages for new jobs and other status updates
 Your connections update their status, and these status updates appear
on the Home > LinkedIn Home page
 Your profile settings enable or disable status update notification emails
 All social media should be a two-way conversation
 Comments and “like” is a good way to stay in touch with current and past
clients
Don't be pushy about promoting your services
It's more important to let your contacts know you're around and active
Make it about them, you are commenting on their status
11
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
12
Model profiles
 Incomplete profile (my mom)
Only a few connections
Auto-generated URL
No job title
No job history
No recommendations
No groups
 Complete profile (mine)
Connections, recommendations, groups, events, discussions
100% complete
Current
Frequent status updates
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Complete your profile, add custom touches
 Work to maintain a “100% complete” profile
 Ask for, and give, recommendations (be specific)
 Use a quality description in your title (your “personal brand”)
 Keep status current, post updates
 Avoid mention of religion, politics, sex
 Use a business-appropriate photo
 Stealth mode job searching: Your name > Settings > PRIVACY
CONTROLS > Turn on/off your activity broadcasts
13
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Invite and respond with a personal touch
 Customize each LinkedIn invitation
Avoid the generic “canned” message
Craft a custom, personal invitation message
“It was great working with you at ABC Company. Since you are a person I trust,
I invite you to join my network on LinkedIn.”
 Mention how you met the person in your invitation to connect
 After the invitation is accepted, send a personal response “I am pleased
to connect our professional networks on LinkedIn” and offer to help them
 It’s about THEM, not you
 Add a note about that person when you add them to your LinkedIn
network (use the Notes section to keep track of how you met them, when
you connected with them, shared interests; add Tags)
14
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Action items to improve your profile
1. Strive for 100% complete
2. Customize your URL www.linkedin.com/in/barriebyron
3. Add your custom link to your email signature and your business card
4. Craft a qualified “title”
5. Use results-oriented job descriptions
6. Grow your network: build your connections, communicate
7. Ask for recommendations (strive for 25)
8. Give detailed, thoughtful recommendations (give 25)
9. Join groups: at least 5, and up to 25
 College alumni, hobby, past employers, school,
technology, industry, professional association,
networking, STC, and so on
15
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Getting “in”
LinkedIn levels of membership
 Free is good! Free is great!
 Job Seekers
Job Seeker Basic
Job Seeker
Job Seeker Plus
LinkedIn Learning Center
http://learn.linkedin.com/what-is-linkedin/
Privacy http://learn.linkedin.com/settings/
16
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
NJ job search tip
 State of New Jersey Jobs4Jersey, a service of the New Jersey
Department of Labor & Workforce Development
 jobs4jersey.com/
17
STC Philadelphia Metro Chapter
Optimizing LinkedIn for technical communication job searching and network building
Other social media tools + keep in touch
 Google+
 Email: create a provider-agnostic, self-describing address (gmail, ymail)
 Twitter
 Facebook: ensure your profile is private or keep it G-rated clean
Questions?
Keep in touch. Connect often!
www.linkedin.com/in/barriebyron
18

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Optimizing LinkedIn for Technical Communication Job Searching and Network Building

  • 1. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Improve your profile on the world’s largest business network 1  Founded in December 2002 and launched in May 2003  Primarily used for professional networking  LinkedIn reports more than 135 million registered users in more than 200 countries and territories (as of 3 November 2011)  The world’s largest business network  Are you in? Barrie Byron April 2012 STC Philadelphia Metro Chapter
  • 2. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Networking: having conversations  Networking is simply having conversations with people you know  As job seekers, networking becomes defined as looking for a job  Networking, and using the social media tools to network, is absolutely more than “looking for a job”  LinkedIn, and all networking, is a two-way conversation Respond and react Initiate and customize Personalize your communication, always use a person’s name and address their interests and mention your common interests 2
  • 3. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building 3 My favorite things that LinkedIn lets us do  Connect with former colleagues, even when contact information and email addresses change  Communicate with relevant LinkedIn members who are not yet connections  Track our relationship with our connections  Document our growing skill base (the stuff we know and are good at)  Verify our track record (completing key projects successfully)  Validate our reputation Recommendations and testimonials about our contributions Clients, colleagues, presentations, publications, etc.  Illustrate our character: LinkedIn sells the Essence-of-You
  • 4. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building 4 10 reasons to get “in” on LinkedIn 1) Participate in networks that might otherwise be unavailable 2) Access to thought leaders, find experts and ideas 3) Connect us to employment opportunities 4) Build and maintain a professional network 5) Build and promote our personal brand 6) Do something nice for others (endorse your connections) 7) Become a thought leader in our area of expertise 8) Be heard, if we are willing to take time to listen to others 9) Access information faster, easier, and in real time 10) Share information with our network
  • 5. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building LinkedIn: it’s more than our connections  You (your LinkedIn profile)  Contacts (your LinkedIn connections, and their connections)  Companies (and their employees, history, statistics, news, job postings)  Groups (connecting with folks with common interests)  Job (posting, searching, and applying)  Events (finding, posting, and sharing)  Questions  Discussions  News, blogs, answers, applications… and more! 5
  • 6. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Companies on LinkedIn  Follow companies  Advanced search Geography, industry, hiring, size, connection relationships  Review careers section, statistics, connections  Perform blind, "reverse," and company reference checks  Where did employees come from?  Where did former employees go to?  Check your prospective manager's references  Research the company (news, departures)  Find the person who used to have the job that you're interviewing for People who held the position can provide the inside scoop on the job, manager, and growth potential 6
  • 7. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building 7 Enhance your search engine results  Google yourself; then optimize your profile to improve search results  Add your website, blog, twitter, and other links to your LinkedIn profile  Add your volunteer leadership roles to current positions  Include your name or descriptive terms in the link Websites barriebyron.wordpress.com not blog not Personal website Your descriptive link creates instant search-engine optimization for your site  Ensure that your public profile setting is set to “Full View”  Use LinkedIn applications to share more information My LinkedIn profile includes the blog application to feed my blog directly to my profile
  • 8. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building 8 Increase the relevancy of your job search  Jobs > Find Jobs Sign up for email alerts  Look for jobs by company  Make your interview go smoother Find out about the people that you are meeting  Gauge the health of a company  View company statistics  See who is viewing your profile  Read and participate in LinkedIn Job Search questions and answers
  • 9. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Search for people like you: where do they work?  Find people with educational and work experience like yours to see where they work  People > Advanced search Zip code Key words Job title (current or past) Company (current or past) School 9
  • 10. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Applying for the job  Apply Now button Use LinkedIn to apply Add a personal cover letter Reuse the same posted resume  Apply on Company Website button Follow established company procedure  Track your activity and job applications Spreadsheet: date, contact, title, what you said in your letter 10
  • 11. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Participate! Comment on status updates  Send congratulatory messages for new jobs and other status updates  Your connections update their status, and these status updates appear on the Home > LinkedIn Home page  Your profile settings enable or disable status update notification emails  All social media should be a two-way conversation  Comments and “like” is a good way to stay in touch with current and past clients Don't be pushy about promoting your services It's more important to let your contacts know you're around and active Make it about them, you are commenting on their status 11
  • 12. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building 12 Model profiles  Incomplete profile (my mom) Only a few connections Auto-generated URL No job title No job history No recommendations No groups  Complete profile (mine) Connections, recommendations, groups, events, discussions 100% complete Current Frequent status updates
  • 13. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Complete your profile, add custom touches  Work to maintain a “100% complete” profile  Ask for, and give, recommendations (be specific)  Use a quality description in your title (your “personal brand”)  Keep status current, post updates  Avoid mention of religion, politics, sex  Use a business-appropriate photo  Stealth mode job searching: Your name > Settings > PRIVACY CONTROLS > Turn on/off your activity broadcasts 13
  • 14. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Invite and respond with a personal touch  Customize each LinkedIn invitation Avoid the generic “canned” message Craft a custom, personal invitation message “It was great working with you at ABC Company. Since you are a person I trust, I invite you to join my network on LinkedIn.”  Mention how you met the person in your invitation to connect  After the invitation is accepted, send a personal response “I am pleased to connect our professional networks on LinkedIn” and offer to help them  It’s about THEM, not you  Add a note about that person when you add them to your LinkedIn network (use the Notes section to keep track of how you met them, when you connected with them, shared interests; add Tags) 14
  • 15. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Action items to improve your profile 1. Strive for 100% complete 2. Customize your URL www.linkedin.com/in/barriebyron 3. Add your custom link to your email signature and your business card 4. Craft a qualified “title” 5. Use results-oriented job descriptions 6. Grow your network: build your connections, communicate 7. Ask for recommendations (strive for 25) 8. Give detailed, thoughtful recommendations (give 25) 9. Join groups: at least 5, and up to 25  College alumni, hobby, past employers, school, technology, industry, professional association, networking, STC, and so on 15
  • 16. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Getting “in” LinkedIn levels of membership  Free is good! Free is great!  Job Seekers Job Seeker Basic Job Seeker Job Seeker Plus LinkedIn Learning Center http://learn.linkedin.com/what-is-linkedin/ Privacy http://learn.linkedin.com/settings/ 16
  • 17. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building NJ job search tip  State of New Jersey Jobs4Jersey, a service of the New Jersey Department of Labor & Workforce Development  jobs4jersey.com/ 17
  • 18. STC Philadelphia Metro Chapter Optimizing LinkedIn for technical communication job searching and network building Other social media tools + keep in touch  Google+  Email: create a provider-agnostic, self-describing address (gmail, ymail)  Twitter  Facebook: ensure your profile is private or keep it G-rated clean Questions? Keep in touch. Connect often! www.linkedin.com/in/barriebyron 18