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Ståle Hansen
Understand how Lync integrates
with Exchange

@

#NICconf
@

#NICconf
@

#NICconf
Scope

Lync Server

Lync Hybrid

Lync Online

Lync Server
Private cloud / dedicated

Single domain & directory
Users split – server / online

Office 365 Lync Online
Hosted multi-tenant
@

#NICconf
Session Objectives And Takeaways
• Session Objectives:
• How Lync access Exchange
• Why Integrate
• Lync and Exchange in Hybrid scenarios

• Key Takeaways
• Exchange autodisover needs to be configures with Lync
in mind
• Some features are not available with Exchange Online
@

#NICconf
HOW LYNC ACCESS EXCHANGE
@

#NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
Exchange 2013 Mailbox
Exchange Web Services

@

#NICconf
Exchange 2013 Mailbox
Exchange Web Services

@

#NICconf
Online meetings from OWA
Exchange 2013 CU1
Mailbox

@

#NICconf
Existing Exchange integration
Exchange
UM

OWA IM

@

#NICconf
Feature Matrix
Lync 2010 Server & Client

Lync 2013 Server & Client

Lync 2010 Server and Lync
2013 Client

Lync 2013 Server and Lync
2010 Client

Exchange 2010 mbx

Legacy

Legacy

Legacy

Legacy

Exchange 2013 mbx

Legacy

New

Legacy

Legacy1,2

Exchange 2013 CU1 mbx

Legacy
• OWA IM
• UM
• Missed Call
• Visual Voice Mail
• Outlook Contacts
• SharePoint Skill Search

Online meeting scheduling
in OWA

New
• UCS
• HR Photo
• Archiving into Exchange
• OWA IM
• UM
• Missed Call
• Visual Voice Mail
• Outlook Contacts
• SharePoint Skill Search

1)
2)

Online meeting scheduling
in OWA

UCS Contacts are read-only
Archiving into Exchange works

@

#NICconf
Core Functionality

EXCHANGE WEB SERVICES
(EWS)
@

#NICconf
The challenge, on-premises
• Outlook works perfectly with Exchange
• Using SCP records to locate autodiscover

• Lync client is introduced, no exchange
integration works

@

#NICconf
Lync use DNS-based discovery method
http://<smtpdomain>/autodiscover/autodiscover.xml
https://<smtpdomain>/autodiscover/autodiscover.xml
http://autodiscover.<smtpdomain>/autodiscover/autodiscover.xml
https://autodiscover.<smtpdomain>/autodiscover/autodiscover.xml
_autodiscover._tcp.<smtpdomain>

@StaleHansen #NICconf
MAPI fallback when EWS fails
•
•

Exchange delegation information (MAPI only)
Missed Conversations history and Call Logs are written
•

•
•

Retrieving conversation history fails

Voice Mail count only
Exchange integrated Archiving will work

Major failures
•
•
•

Presence update based on calendar
Presence based on Out of Office messages
All mobile clients fail to connect to Exchange

@

#NICconf
Features available only with EWS
•
•
•
•
•
•

Unified Contact Store
High-Resolution Photos
Meeting tab
Contact Information
Presence based on Calendar Information
Conversation History
• Missed Conversations
• Missed Calls

• Voice Mail Playback

@

#NICconf
That is why we Lync folk care about
Exchange Web Services

@

#NICconf
Best Practice publishing EWS
• DNS A Record for autodiscover.domain.com
• SRV is supported, but not recommended
• Multidomain? Use HTTP redirect

• Publish using NTLM, no pre-authentication
• EWS and autodiscover
• Avoids authentication pop-up for EWS

• No need to Set-AutodiscoverVirtualDirectory

• Should point to HLB with correct autodiscover certificate
@

#NICconf
Why integrate

THE FEATURES
@

#NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
Server to Server OAuth (S2SOAuth)
• Trust
• One OAuth certificate per system

• Permissions
• One Partner Application per system

• Lync Server Storage Service (LYSS)
@

#NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
Unified Contact Store (UCS)
•
•
•
•

Store Lync 2013 contacts in Exchange 2013
Contact management outside Lync
LYSS used for migration
EWS to get contacts

@

#NICconf
@

#NICconf
Test-CsUnifiedContactStore
-TargetFqdn aeolyfe1.ateaedge.no
-UserSipAddress "sip:lync.buddy2@ateaedge.no"

Target Fqdn
Result
Latency
Error Message
Diagnosis

: aeolyfe1.ateaedge.no
: Success
: 00:00:03.1190805
:
:
@StaleHansen #NICconf
@

#NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
High Resolution Photo
• Is stored in an internal format, 241 Kb
• 64x64 is for the AD thumbnailPhoto version
• 96x96 is for OWA, Outlook, LWA and Lync 2013
• 648x648 is for LWA and Lync 2013

• Accessed through EWS

@

#NICconf
@

#NICconf
@

#NICconf
@

#NICconf
$photo = ([Byte[]]$(Get-Content -Path ("C:ScriptUsers"+$_.sam+".jpg") Encoding Byte -ReadCount 0))
Set-UserPhoto -Identity $_.sam -PictureData $photo -Confirm:$False
Set-UserPhoto -Identity $_.sam -Save -Confirm:$False

@StaleHansen #NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
• UCMA and UM is installed by default
• Voicemail
• All Lync clients
• Outlook, OWA, Active Sync

• Call Answering Rules

@

#NICconf
@

#NICconf
@

#NICconf
@

#NICconf
New-UMCallAnsweringRule
-Name MyCallAnsweringRule
-CallerIds "1,4255550100,,","1,4255550123,,"
-Priority 2
-CallersCanInterruptGreeting $true
-Mailbox tonysmith

@StaleHansen #NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
• IM capabilities in OWA
• Use People hub for contact management
• Require UCS

• No custom presence states

@

#NICconf
Demo

@

#NICconf
Autodiscover
EWS
S2SOAuth

Autodiscover
EWS

Autodiscover
EWS
UCMA

UCMA

Lyncdiscover
UCWA
S2SOAuth

Published through autodiscover

LYSS
Autodiscover
S2SOAuth

@

#NICconf
• Use S2SOAuth
• Locate UCWA through Lyncdiscover
• Make sure exchange reache Lyncdiscover

• All company employees joins as presenters
and bypass the lobby

@

#NICconf
Demo

@

#NICconf
LYNC AND EXCHANGE IN
HYBRID SCENARIOS
@

#NICconf
Lync with Exchange Online
Lync and
Exchange
integration
features

Outlook
integration
(EWS, MAPI)

Outlook Web
App integration
(IM/P)

Outlook Web
App online
meetings
(scheduling)

Unified Contact
Store

High-resolution
contact photos

Lync Online only

Supported

Supported

Supported

Supported

Supported

Lync Server
2013 only

Supported

Supported

Not supported

Not supported

Supported

Lync Server
Supported
2013 hybrid
deployment
with Lync Online

Supported

Supported*

Supported*

Supported

*Supported only for Lync Online users in the hybrid deployment.

@

#NICconf
Exchange Online
• With Lync Server 2013 only (with directory synchronization)
• With Lync Server 2013 only (without directory
synchronization)
• DirSync is recommended for this scenario.
• Add the user’s SIP address per user mailbox

• With Lync Online in a hybrid deployment with Lync Server
2013
• DirSync is required
• The msRTCSIP-PrimaryUserAddress attribute is set on-premises
and synchronized to Microsoft Office 365.
@

#NICconf
Lync on-premises, Exchange Online
• Trust is established through NewCsHostingProvider

@

#NICconf
New-CsHostingProvider
-Identity “Exchange Online”
-Enabled $True
-EnabledSharedAddressSpace <true for lync
hybrid, false for lync onprem or online>
-HostsOCSUsers $False
-ProxyFqdn “exap.um.outlook.com”
-IsLocal $False
-VerificationLevel UseSourceVerification
@StaleHansen #NICconf
• UM also need a hosted voicemailpolicy

@

#NICconf
New-CsHostedVoicemailPolicy
-identity Office365UM
-Destination exap.um.outlook.com
-Description “Office 365 Voicemail” Organization “YOURDOMAIN.onmicrosoft.com”

@StaleHansen #NICconf
New-csexumcontact
-displaynumber <E.164Number>
–sipaddress <SIP:Ex365UM@Domain.com>
-registrarpool <LyncFE>
-ou “<YourDesiredOU>"

@StaleHansen #NICconf
Exchange Hybrid
• Lync Hybrid
• Same integration as regular on-premises

• Lync Online
• No steps needed

@

#NICconf
Session Objectives And Takeaways
• Session Objectives:
• Understand how Lync used Exchange
• Configuring Exchange and Lync integration
• Lync on-premises with Exchange Online

• Key Takeaways
• Exchange autodisover needs to be configures with Lync
in mind
• Some features are not available with Exchange Online
@

#NICconf
Exchange integrations at #LyncConf14

@

#NICconf
Questions?

@

@NICconf
#NICconf
Please evaluate the session
before you leave

Thank you 

@

#NICconf
Technical references
•
•
•
•
•
•
•
•

•

Busting The Set-AutodiscoverVirtualDirectory Myth
Exchange Autodiscover & Lync
Understanding and Troubleshooting Microsoft Exchange Server Integration
Using AutoDiscover with large numbers of accepted domains (Part 1)
How does Lync 2010 use Exchange calendar information/
Lync 2013 Compatibility
How to integrate Exchange Online with Lync Online, Lync Server 2013, or
a Lync Server 2013 hybrid deployment
Integrating Microsoft Lync Server 2013 and Microsoft Exchange Server
2013
Supported Lync Server 2013 Hybrid Configurations
@

#NICconf

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NIC - Understand how Lync integrates with Exchange - Level 300

Notas do Editor

  1. Right, thank you for the warm welcome. I am excited to be part of the Nordic infrastructure conference in its third as a third time speaker. Are there anyone here attending for the first time? Good you are in for two days packed with quality content I am stoked and excited to talk lync and exchange integrations. I think this is an important topic especially from an information workers point of view. Where you have this suite of products for productivity with different usecases
  2. Why integrateThe story of collaborationLync, exchange, outlook, sharepoint, steven Johnson where good ideas come from, access across devices, native applications, personal productivity with office, I like what Microsoft are doing in terms of same experience across devicesMaking sure that works we are spending the next 45 minutes talking about regarding exchange and lync
  3. Oslo Operahouse License Some rights reserved by Mirko Jungehttp://www.flickr.com/photos/45662099@N07/5439401734/sizes/z/in/photolist-9hEmCw-8BQZoY-9UvbKg-admvtg-ahm95W-8zm5Yh-8BMVYz-8BQYVw-9xLwn7-9mKvZb-8BR2Wj-8BMWxg-8BR35f-8BR2JJ-8BMWE8-8BMWfp-8BR2Ud-8BR39E-8BMWCH-8BR2CQ-8BR2LJ-8BR2YE-8BMTrH-8BMWzg-8BMWoK-adpkJS-c4nbfE/
  4. Will go through how to configure but what is possible to configure
  5. Retrieving conversation history failsExchange 2013 UCS failsNo High-Resolution photos
  6. Remember to reapply settings to web.config after patching
  7. New-CsHostingProvider -Identity “Exchange Online” -Enabled $True -EnabledSharedAddressSpace $True -HostsOCSUsers $False -ProxyFqdn “exap.um.outlook.com” -IsLocal $False -VerificationLevelUseSourceVerification