SSA is a leading management consultancy company based in India with a rich client base spread across 11 other countries. SSA provides tailor-made solutions for the various problems faced by an organization with special focus on improving profitability and reducing costs. SSA's basket of offerings encompass Six Sigma, Lean, Balanced Scorecard, and BPMS to name a few. In over a decade of its existence, SSA has worked successfully with valued clients such as Maruti, Reliance Industries, ABN Amro, Bombay Dyeing, BPCL, Bluestar, Bluedart, Cadbury, Coromondel Fertilizers, DHL, Essar, EMCO, ICICI, IDBI, L&T, Mudra, NSE, NSDL, Vodafone, Zicom and has effected cumulative savings of over INR 900 crores (approx. US $200 million).

2. About SSA Business Solutions
• Leading Business Excellence Consultants in India
• Leading Management Consultants in India
• Process Excellence Consultants
• Manufacturing Excellence Consultants
• Six Sigma Consultants
• Lean Consultants
• Lean Six Sigma Consultants
• Balanced Scorecard Consultants
• Supply Chain Consultants
• Business Process Management Consultants
• Business Process Re-Engineering Consultants
• TQM Consultants
• TPM Consultants
• ISO Consultants

3. Solutions offered
• Management Consulting
• Business Excellence Consulting
• Process Excellence Consulting
• Manufacturing Consulting
• Six Sigma Certification and Consulting
• Lean Certification and consulting
• Lean Six Sigma Certification and Consulting
• Balanced Scorecard training and Consulting
• TQM Consulting
• TPM Consulting
• Business Process Management Consulting
• Business Process Re-Engineering Consulting
• Value Stream Mapping
• Design of Experiment training and consulting
• Quality By Design training

4. ISO Consulting
• ISO 9001 Quality Management System (QMS)
• ISO 27001 Information Security Management System (ISMS)
• ISO14001 Environment Management System (EMS)
• OHSAS 18001 Occupational Health & Safety (OHSAS)
• TS 16949 Quality Management System for auto and auto ancillaries

5. passion for impossible
ANSI IACET 1-2007 ISO 9001 ISO 27001 ISMS CERTIFIED
AUTHORIZED PROVIDER CERTIFIED

7. Continuous Improvement Solutions
Envisioning & Strategizing
SSA–Business Solutions
Operational New Product
Excellence Development
SSA–Business SSA
Solutions Techknowlogies

8. Evolution
1999 2001 2006 2008 2010
Inception of Management Process Design Strategic
SSA Systems Excellence Excellence Alignment
Born with a ISO 9001, QS Enterprise-wide Integrated Integrated Strategy
missionary zeal 9000, ISO process modeling Technology & Performance
14000, ISO 27001 Management Management
System System
Vision: „Make Made Process
In India Repository
Synonymous To HRMS creation Senior Designers
Quality‟ Development
Program
KPI dashboards
BPMS
Product Designers
Lean deployment Development
SIX SIGMA Program
Global alliances Engineering
Services
Outsourcing
Global
deployments

9. Passion for Impossible
SSA Group’s mission is to help the industries achieve
„Business Excellence‟ by improving the
competitiveness of any business model
Excellence in
Consults on New Product
management Design &
solutions Development
ISM® ITM®
system system

10. Leadership Team
Name: NC Narayanan
Position: Group Chairman
Background: B.E. (Mech.), M.S. (IIT)
30 years of industry experience (20 years as chief designer & Head of technology) | 10
years in consulting | Lean Six Sigma Master Black Belt
Name: Sashi Iyer
Position: CEO
Background: B. Com, MBA
Operations Excellence Consultant | 10 years strategy, change management, and business
consulting experience
Name: Ganesh Iyer
Position: Jt. Managing Director
Background: B.E. (Chem.), PMP, LSS Master Black Belt
Technology specialist | 10 years experience at Infosys, Tata Infotech, Bearing Point – USA

11. Leadership Team
Name: Naveen Narayanan
Position: Jt. Managing Director
Background: B.E. (Mech), MBA, LSS Master Black Belt
Operations Management Specialist | 7 years global consulting experience, approved Asia
Pacific trainer for Nortel, DHL, Pfizer
Name: Vijay Dhonde
Position: Sr. VP (Operations)
Background: B.E. (Prod), LSS Master Black Belt
Operations Management Expert | 13 years experience at Godrej, and SSA

12. Accreditations
RATED SE-2A BY CRISIL | HIGH PERFORMANCE
CAPABILITY HIGH FINANCIAL STRENGTH
ANSI IACET 1-2007
AUTHORIZED PROVIDER
ISO 27001 ISMS CERTIFIED
ISO 9001 CERTIFIED

13. Quality Awards
'QUALITY BRANDS RASHTRIYA UDYOG RATNA AWARD to Mr. NC
INDIA - 2012 - 2014„ to Narayanan by National Education and Human
SSA Business Solutions Resource Development Organization (NEHRDO)
for excellence in his work

14. Excellence Award
Mr. NC Narayanan, Founder and CMD, SSA Business Solutions Pvt. Ltd, honored
and awarded the prestigious ‘Vocational Excellence Award’ by the ‘Rotary Club
of Thane Uptown’ for his relentless efforts in the field of Business consulting and
Process Engineering throughout his career.

15. Excellence Award
Global Achiever's Award for Business
Leadership & Corporate Leadership from
Economic Development Forum

16. Publications

17. Some of SSA clients

18. Chemicals & fertilizers
Six Sigma Deployment – 1 year
Six Sigma Deployment – 1 year
Six Sigma Deployment – 1 year

19. Petroleum
Three waves of six sigma – 3 years
Company wide Quality culture Building
Quality culture Building for GET‟s

20. Electrical engineering
Six sigma deployment
Lean for Yield improvement
Six sigma deployment – 2 years

21. Pharmaceutical
First Time Right – 2 years
Lean & six sigma
Yield Improvement – Six Sigma – 2 years
R&D Scientist competency in DOE
Yield Improvement through Lean
R & D Scientists Competency Program

22. Pharmaceutical
Purchasing Process Re-engineering
Improving Incoming material sequencing and
issuance Process
Facilitation of Strategy Workshop
FMCG
Six sigma Deployment – 3 years
HR Process Re-engineering

23. Automobile
Vendor Competency Program
Designer Competency Program
Designer Competency Program

24. Finance
Business Excellence & Lean six sigma
2 waves of six sigma
Service Excellence &
Setting up of Process Management System
3 years Lean six sigma & ISMS
Setting up of Process Management System

25. Logistics
Global roll out of “First Choice”
Setting up of Process Management System
Process Management
Setting up of Process Management System

26. Tele-communication
Country wide six sigma roll out for customer Focus
Process Re-engineering using BPMS
Blackbelts training & projects

27. Hospitality
Re-engineering of Loyalty Program
Process Management System
Confectionaries
R&D Scientist DOE / FMEA Competency devt
Road Map for Lean Strategy Planning

28. Electronics
Six Sigma Implementation
Setting Up Process Management Systems
Sky Lark Profitability Improvement through Lean
Circuits P Ltd.
Software and Hardware
Software developer Competency building
Competency building of Operations Team

29. B-Schools
Workshop for working professionals
Empowering Students with Problem Solving
Skills with Lean Six Sigma Green Belt Training
Empowering Students with Problem Solving
Skills with Lean Six Sigma Green Belt Training

30. Global Knowledge Partners
- Founded in 1935
z - Specialists in Global LSS Deployment
- Process Simulation Suite
- Enterprise-wide process repository management
- Lean value stream mapping
- Robust product/process design
- Taguchi DOE
- Web based six sigma project management
- Linking strategy with projects & KPIs

31. International Experience

32. PARTNERING MODEL
DIAGNOSIS PROOF TESTING SCALE UP PHASE SUSTAIN PHASE
SCOPING PILOT WAVE SCALE-UP INTERNALIZE
(3 DAYS) (4 MONTHS) (1 YEAR) (3 YEARS)
DELIVERABLES DELIVERABLES DELIVERABLES DELIVERABLES
-DIAGNOSTIC -CREATE BUZZ -COMPANYWIDE -INTERNALIZATION
SURVEY -PEOPLE IMPROVEMENTS -INTEGRATE WITH
-POTENTIAL PROFIT ENROLLMENT STRATEGY PLANNING
IMPROVEMENT -POLICY DEPLOYMENT
OPPORTUNITY (KRA LINKAGES)
-CUSTOMIZED
ROADMAP

33. Challenges in Sustaining the CI Initiative
‣ Improvement initiatives
(Six Sigma, Lean, etc.)
not aligned with corporate
objectives and goals
‣ Bottom-up instead of top-
down initiatives
‣ Project pipeline dries up
over time
‣ Unable to sustain
benefits over time

34. The Execution Challenge
SENIOR LEADERSHIP TEAM
STRATEGY/GOALS | BUSINESS
PERFORMANCE METRICS
BUSINESS EXCELLENCE
LINE STAFF
DAILY FIREFIGHTING |
CUSTOMER MANAGEMENT
EXECUTION? TEAM
CONTINUOUS IMPROVEMENT |
WASTE ELIMINATION

35. The Answer
“ISM® aligns people and the processes with the corporate objectives and goals”
- NC

36. Skill Development Model 1: Tool based
Lean Business Process Reengineering Six Sigma
EFQM Excellence Model Balanced Scorecard Design for Six Sigma

37. Skill Development Model 2: Solution Based
Downtime Time delay Defects
High inventory Poor New product &
housekeeping process design

38. SSA‟s Differentiators
OWNERSHIP OF PROJECTS
Strong Project Management
FEES LINKED WITH RESULTS
System | Certification linked with Variable pay linked with Project
projects results | All projects vetted by CFO
FOCUS ON BUSINESS RESULTS WORKED WITH EVERY SECTOR
Project alignment with Business Goals Over a decade expertise across every
addressable Sector

39. Contact Details
SSA Business Solutions Pvt. Ltd.
725/726, Corporate Centre, Nirmal Lifestyles,
LBS Marg, Mulund (W), Mumbai – 400080
Ph: +91 22 25685494 / 25652448
Telefax: +91 22 25652448
E-mail: dhireshp@ssa-solutions.com

40. THANK YOU