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LEADERSHIP AND CHANGE
            MANAGEMENT
            - ATTITUDES, VALUES AND BEHAVIOUR OF A CHANGE AGENT




            CHANGE TECHNIQUES
                                          LECTURE 9
             BY
            RA      HAT KAZMI            PREPARED BY: RAHAT KAZMI

            SEPTEMBER 2010


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Vist the website:          www.softskillsexperts.com
Change Agent


            Attitudes, Values and Behaviour
                          of a
                     Change Agent


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What is Change Agent?




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An Agent of Change




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Guide for Change Agents
      Admit It
      You are
         a
    Change Agent



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                                       Prepared by: Rahat Kazmi
Power vs Responsibility




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A Change Agent


         Lives in the future, not
          the present.
         Is fueled by passion and
          inspires others
         Has a strong ability to
          self-motivate
         Must understand people
                                  Dennis Stevenson
                                    Toolbox for IT

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Moving in the Right Direction




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Invention




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Change is Essence of Life




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Knows his/her Mind




     A Person who knows his mind – how it learns best – is
     most likely to be able to change his mind effectively.


                                                                  Gaardner (2006)
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                                       Prepared by: Rahat Kazmi
Who is Effective Change Agent?




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                                       Prepared by: Rahat Kazmi
How Do you Know……?

   How Do You
    Know You
   are a Pirate?

  -:Buckminster Fuller:-




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                                       Prepared by: Rahat Kazmi
Standing Up for the Change
         It really is okay to be proud of the
          work that you have helped to
          create.
         While no passion of yours is
           100% yours, there is something
            important about standing up
            for the change that you believe
            needs to take place.
         There are moments when "we“
            (students, teachers, admins) are
          ready to move on to the next step
          in our progression.
         We have to know when that is as
          well.

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Try Not to Drown Anyone




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Dream the Future




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Born to Fly




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Be an Explorer




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Don’t Come in the way of Change

          Change is
              the
        unstoppable
          Force. Are
            you an
         immovable
           object?

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Go First..

         Change is
          good...
          you go
           first!



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Challenges

   Challenges
   of Being a
    Change
     Agent



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Take a Different Approach




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Be Perfect

         "It's a good thing
            we're perfect.“




   -Carey Pohanka andDebra
     Garcia
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Move on from the Past




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Take the Team

           Don’t try to do
            everything by
             yourself, but
            empower your
          teams, otherwise,
          you will feel that
          you are the only
                one on
              expedition
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Refresh Your Mind




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Use your Past as Stepping Stone




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Avoid Label of “Nothing”




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Get in and Contribute




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What is your Reason for Change?




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Spread the Knowledge




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Keep your Toolkit Ready


              Change
               Agent

                Toolkit



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Collaboration


         Foster
      Collaboration




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Wisdom


      Respect and
          use the
        wisdom of
       experienced
        teachers


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Connect Old with New


     Build Bridges
         Make
      Connections
      between old
        and new


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New Ideas will keep People Stick


            Keep
          Sprinkling
          new ideas
        around. One
         is bound to
             stick.

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Develop a Plan


    Develop
       A
     Plan




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Know your Time Zones




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Who does Future Belong to?
   “The future belongs to
         a very different
      kind of person with
         a very different
          kind of mind –
           creators and
           empathizers,
      pattern recognizers
           and meaning
          makers. These
       people…will now
          reap society’s
      richest rewards and
        share its greatest
               joys.”




    -Daniel H. Pink, A Whole New
                    Mind


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Ask Good Questions




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Mentoring Change Agents


     Finding
     Mutual
     Support

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Keep Like Minded Closer

     When you
         find
      someone
     who thinks
      like you,
      don't let
         go!
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Bring the Change or Change Yourself




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What is Education?

      Education is what
       remains after one
         has forgotten
         everything he
       learned in school.



           Albert Einstein


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Struggle vs Support

   Struggle shouldn't
      be avoided in
       support. We
     should be okay
        with asking
        really hard
    questions of one
          another.
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Change to Learn, Learn to Change




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Spread Ideas

     Technologies?

     Processes?

     Organizational
      Techniques?

     Ideas?

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Are you a Change Agents?




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Contact Us

    Soft Skills Experts
    138 Wandsworth Bridge Road
    Fulham
    London SW6 2UL
    United Kingdom


    Tel:    +44 772 822 9192
    Email: rahat@SoftSkillsExperts.com


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Leadership & change management, lecture 9, by rahat kazmi

  • 1. LEADERSHIP AND CHANGE MANAGEMENT - ATTITUDES, VALUES AND BEHAVIOUR OF A CHANGE AGENT CHANGE TECHNIQUES LECTURE 9 BY RA HAT KAZMI PREPARED BY: RAHAT KAZMI SEPTEMBER 2010 Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant Vist the website: www.softskillsexperts.com
  • 2. Change Agent Attitudes, Values and Behaviour of a Change Agent Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 3. What is Change Agent? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 4. An Agent of Change Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 5. Guide for Change Agents Admit It You are a Change Agent Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant Prepared by: Rahat Kazmi
  • 6. Power vs Responsibility Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 7. A Change Agent  Lives in the future, not the present.  Is fueled by passion and inspires others  Has a strong ability to self-motivate  Must understand people Dennis Stevenson Toolbox for IT Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 8. Moving in the Right Direction Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 9. Invention Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 10. Change is Essence of Life Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 11. Knows his/her Mind A Person who knows his mind – how it learns best – is most likely to be able to change his mind effectively. Gaardner (2006) Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant Prepared by: Rahat Kazmi
  • 12. Who is Effective Change Agent? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant Prepared by: Rahat Kazmi
  • 13. How Do you Know……? How Do You Know You are a Pirate? -:Buckminster Fuller:- Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant Prepared by: Rahat Kazmi
  • 14. Standing Up for the Change  It really is okay to be proud of the work that you have helped to create.  While no passion of yours is 100% yours, there is something important about standing up for the change that you believe needs to take place.  There are moments when "we“ (students, teachers, admins) are ready to move on to the next step in our progression.  We have to know when that is as well. Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 15. Try Not to Drown Anyone Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 16. Dream the Future Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 17. Born to Fly Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 18. Be an Explorer Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 19. Don’t Come in the way of Change Change is the unstoppable Force. Are you an immovable object? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 20. Go First.. Change is good... you go first! Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 21. Challenges Challenges of Being a Change Agent Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 22. Take a Different Approach Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 23. Be Perfect "It's a good thing we're perfect.“ -Carey Pohanka andDebra Garcia Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 24. Move on from the Past Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 25. Take the Team Don’t try to do everything by yourself, but empower your teams, otherwise, you will feel that you are the only one on expedition Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 26. Refresh Your Mind Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 27. Use your Past as Stepping Stone Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 28. Avoid Label of “Nothing” Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 29. Get in and Contribute Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 30. What is your Reason for Change? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 31. Spread the Knowledge Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 32. Keep your Toolkit Ready Change Agent Toolkit Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 33. Collaboration Foster Collaboration Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 34. Wisdom Respect and use the wisdom of experienced teachers Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 35. Connect Old with New Build Bridges Make Connections between old and new Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 36. New Ideas will keep People Stick Keep Sprinkling new ideas around. One is bound to stick. Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 37. Develop a Plan Develop A Plan Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 38. Know your Time Zones Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 39. Who does Future Belong to? “The future belongs to a very different kind of person with a very different kind of mind – creators and empathizers, pattern recognizers and meaning makers. These people…will now reap society’s richest rewards and share its greatest joys.” -Daniel H. Pink, A Whole New Mind Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 40. Ask Good Questions Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 41. Mentoring Change Agents Finding Mutual Support Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 42. Keep Like Minded Closer When you find someone who thinks like you, don't let go! Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 43. Bring the Change or Change Yourself Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 44. What is Education? Education is what remains after one has forgotten everything he learned in school. Albert Einstein Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 45. Struggle vs Support Struggle shouldn't be avoided in support. We should be okay with asking really hard questions of one another. Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 46. Change to Learn, Learn to Change Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 47. Spread Ideas  Technologies?  Processes?  Organizational Techniques?  Ideas? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 48. Are you a Change Agents? Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant
  • 49. Contact Us Soft Skills Experts 138 Wandsworth Bridge Road Fulham London SW6 2UL United Kingdom Tel: +44 772 822 9192 Email: rahat@SoftSkillsExperts.com Follow him on Twitter: twitter.com/srahatkazmi or Join Facebook Fan’s page : facebook.com/TrainingConsultant