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Content Marketing
The next level

Presentator:
Ingrid Archer
Managing Partner
@ingridarcher
ingrid@spotonvision.com
Host:
Charles van der Wal
Inbound Marketeer
@charlesvdwal
charles@spotonvision.com
Our services

The Buyer

Lead Management

Contentmarketing

Marketing Automation

@ingridarcher
#b2bnl
Vragen?
GoToWebinar:
“Chat” of “Ask a question”
OF
Twitter met #b2bnl tag
Twitter: @spotonvision

@charlesvdwal
#b2bnl
Agenda
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
Why do we need to take content marketing seriously?

The experts
Inbound requests
Leads
Database
Increase brand awareness
Search Engine performance
Sales engagement
Help the community!

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
10
principles

Be relevant to your readers
It’s not about you!

Choose a content category and stick to it
Be trustworthy provide supporting data
Involve your customers, partners and others
Optimize your content
Show your knowledge & expertise

Offer valuable content to your audience. Not self
promotional
Relevant to your company
Be unique

@ingridarcher
#b2bnl
Buyer Persona
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused,

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
Buyer Persona

@ingridarcher
#b2bnl
Results of using Buyer Personas

 Change misconceptions about buyer segments
 Effective marketing messages and programs
 Better engagement
 Insight in how to nurture your buyer
 Better marketing ROI

@ingridarcher
#b2bnl
Increase conversion rates by sending the right
message at the right time to the right persona

Communication Effectiveness
“Campaigns that target
based on Website user clickstream data outperform
untargeted broadcast
campaigns by nearly 4 to 1.”
Forrester Research

Right-Time
Right-Message
True Personalization

One to One

Best-in-class lead scoring
programs increase pipeline
thickness by 27% v. the
average of 12%.
Aberdeen Group

Behavior-Driven
“Segmented lists yielded
an 11.7% CTR v. unsegmented lists of same
size yielding only a 0.6%
CTR.
Marketing Sherpa

Segment
Customer-Driven

Batch and Blast
Product-Driven

v

Eloqua Best Practices: The Revenue Lifecycle™

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
Content Mapping
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
Content mapping
Buyer
Persona A

Stages

awareness

trigger

1. Article/Blog
2. Video
3. Paid media

research

1. Webinar
2. Email news

assess

1.
2.
3.
4.

negotiate

1. ROI
calculator/Quic
k scan
2. Demo
3. Testimonial

consideration

decision

purchase

Question
from buyer

Suitable Content

Whitepaper
eBook
Master Class
Round Table

1. Face-to-face
event

Figure out what
content triggers
@ingridarcher
#b2bnl
Content creation criteria

After the mapping, before you create your calender, please
check:






Is it really relevant to your buyer?
Is it unique?
Does it add value?
Does it make sense for you to produce? Is it in your domain?
Can you actually create it easily?

@ingridarcher
#b2bnl
Dialogue
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
Channels
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
@ingridarcher
#b2bnl
Metrics
① Content marketing
② Buyer persona - content consumption during the buyer journey
③ Content mapping to create engagement - how to develop content
which is highly buyer focused

④ Create the dialogue by one-to-one nurturing - automated campaigns
driven by buyer pull

⑤ Channels: Mixing inbound and outbound
⑥ Develop the right metrics to measure your success

@ingridarcher
#b2bnl
Metrics for success

 Volume: Inquiries, Marketing qualified Leads
 Conversion rates

 Cost per lead (Outbound vs. Inbound)

@ingridarcher
#b2bnl
3 things to remember

 Lead Nurturing relates to the buying cycle and focuses on what
the buyer needs

 Your goal is to build relationships and profile information with
suspects

 Make sure you have valuable content to deliver!

@ingridarcher
#b2bnl
Q&A
Vragen via “Chat” of “Ask a question”
spotONvision biedt advies:
Meer weten? Of hulp nodig bij opzet of
uitvoering van webinars?

www.spotonvision.com

@spotONvision
@b2bmktforum
@ingridarcher

LinkedIn groups:
B2B Marketing Forum, en
Passion for B2B Marketing
http://www.youtube.com/user/spotONvision
B2B Webinar Festival: Contentmarketing voor gevorderden

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B2B Webinar Festival: Contentmarketing voor gevorderden

  • 1. Content Marketing The next level Presentator: Ingrid Archer Managing Partner @ingridarcher ingrid@spotonvision.com Host: Charles van der Wal Inbound Marketeer @charlesvdwal charles@spotonvision.com
  • 2. Our services The Buyer Lead Management Contentmarketing Marketing Automation @ingridarcher #b2bnl
  • 3. Vragen? GoToWebinar: “Chat” of “Ask a question” OF Twitter met #b2bnl tag Twitter: @spotonvision @charlesvdwal #b2bnl
  • 4. Agenda ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 6. Why do we need to take content marketing seriously? The experts Inbound requests Leads Database Increase brand awareness Search Engine performance Sales engagement Help the community! @ingridarcher #b2bnl
  • 9. 10 principles Be relevant to your readers It’s not about you! Choose a content category and stick to it Be trustworthy provide supporting data Involve your customers, partners and others Optimize your content Show your knowledge & expertise Offer valuable content to your audience. Not self promotional Relevant to your company Be unique @ingridarcher #b2bnl
  • 10. Buyer Persona ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused, ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 12. Results of using Buyer Personas  Change misconceptions about buyer segments  Effective marketing messages and programs  Better engagement  Insight in how to nurture your buyer  Better marketing ROI @ingridarcher #b2bnl
  • 13. Increase conversion rates by sending the right message at the right time to the right persona Communication Effectiveness “Campaigns that target based on Website user clickstream data outperform untargeted broadcast campaigns by nearly 4 to 1.” Forrester Research Right-Time Right-Message True Personalization One to One Best-in-class lead scoring programs increase pipeline thickness by 27% v. the average of 12%. Aberdeen Group Behavior-Driven “Segmented lists yielded an 11.7% CTR v. unsegmented lists of same size yielding only a 0.6% CTR. Marketing Sherpa Segment Customer-Driven Batch and Blast Product-Driven v Eloqua Best Practices: The Revenue Lifecycle™ @ingridarcher #b2bnl
  • 16. Content Mapping ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 18. Content mapping Buyer Persona A Stages awareness trigger 1. Article/Blog 2. Video 3. Paid media research 1. Webinar 2. Email news assess 1. 2. 3. 4. negotiate 1. ROI calculator/Quic k scan 2. Demo 3. Testimonial consideration decision purchase Question from buyer Suitable Content Whitepaper eBook Master Class Round Table 1. Face-to-face event Figure out what content triggers @ingridarcher #b2bnl
  • 19. Content creation criteria After the mapping, before you create your calender, please check:      Is it really relevant to your buyer? Is it unique? Does it add value? Does it make sense for you to produce? Is it in your domain? Can you actually create it easily? @ingridarcher #b2bnl
  • 20. Dialogue ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 22. Channels ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 24. Metrics ① Content marketing ② Buyer persona - content consumption during the buyer journey ③ Content mapping to create engagement - how to develop content which is highly buyer focused ④ Create the dialogue by one-to-one nurturing - automated campaigns driven by buyer pull ⑤ Channels: Mixing inbound and outbound ⑥ Develop the right metrics to measure your success @ingridarcher #b2bnl
  • 25. Metrics for success  Volume: Inquiries, Marketing qualified Leads  Conversion rates  Cost per lead (Outbound vs. Inbound) @ingridarcher #b2bnl
  • 26. 3 things to remember  Lead Nurturing relates to the buying cycle and focuses on what the buyer needs  Your goal is to build relationships and profile information with suspects  Make sure you have valuable content to deliver! @ingridarcher #b2bnl
  • 27. Q&A Vragen via “Chat” of “Ask a question”
  • 29. Meer weten? Of hulp nodig bij opzet of uitvoering van webinars? www.spotonvision.com @spotONvision @b2bmktforum @ingridarcher LinkedIn groups: B2B Marketing Forum, en Passion for B2B Marketing http://www.youtube.com/user/spotONvision

Notas do Editor

  1. Jessica
  2. Jessica
  3. Ingrid
  4. Research numbers for each stage
  5. Ingrid
  6. IngridFear – expertise - courage