Tech Staffing Firm

1. -1-
4365 US hwy 1 South, Suite 105, Princeton NJ 085404365 US hwy 1 South, Suite 105, Princeton NJ 08540

2. -2-
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
This presentation, containing confidential information belonging to RIK
Technologies Inc., is for use solely in connection with the recipient’s evaluation
of a potential business relationship with RIK Technologies and may not be
copied, disclosed, or distributed to any third parties without RIK Tech's prior
written consent.
Copyright
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

3. -3-
RIK Technologies, a Certified Minority owned company,
strives to be one of the premier Staff Augmentation providers
in the industry. Our goal is to provide exceptional resources
in Information Technology, Admin/Clerical, Management
Professional, and Accounting fields to our clients while
fulfilling their diversity needs.
Our Vision
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

4. -4-
Overview
RIK Technologies
strives to be one of the
premier Staff
Augmentation solution
providers in the
industry.
• To serve as a resource
to our clients by
bringing people
together into a seamless
and viable solution.
• Cultivating long term
customer focused
relationships
VisionVision ObjectivesObjectives StrategiesStrategies
To leverage industry
expertise and solve
current staffing needs
by offering :
 IT Staff
 Clerical and Admin
Staff
 Management
Professional Staff
 Financial Staff
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.

5. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-5-
Specialized Service Offerings
Core ServicesCore Services IndustriesIndustries
 Business Continuity Services
 Data Management Services
 Consolidation and Migration
Services
 Core Infrastructure Build for SAP
Environments
 Managed and Residency Services
 Virtualization and Cloud
Computing
 Audit and Regulatory Compliance
(SOX, SAS-70 and COBIT)
 Financial Sector
 Insurance
 Pharmaceuticals
 Health Care
 Manufacturing
 Banking

6. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-6-
Guiding Philosophies
Customer FocusCustomer Focus
Market LeadershipMarket Leadership
Growth SolutionsGrowth Solutions
Deployment
Excellence
Deployment
Excellence
Industry ExpertiseIndustry Expertise
Guiding
Philosophies
Guiding
Philosophies
Provide the customer with an innovative solution
to maximize ROI and reduce overall TCO
Provide the customer with an innovative solution
to maximize ROI and reduce overall TCO
Consistently improve IT solutions to exceed
market expectations
Consistently improve IT solutions to exceed
market expectations
Address business needs and focus on customer
success
Address business needs and focus on customer
success
Innovative design and improved delivery of
customer centric solutions
Innovative design and improved delivery of
customer centric solutions
Leverage internal knowledge pool to develop
data integration tools to serve client needs
Leverage internal knowledge pool to develop
data integration tools to serve client needs

7. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-7-
Consulting Services
AgendaAgenda
Staff Augmentation Practice
Consulting Organizational Chart
Service Quality Management
Resourcing and Recruiting
Service Level Agreements (SLAs)
Pricing Models
Our Clients
Our Partners

8. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-8-
Staff Augmentation Practice
Staff AugmentationStaff Augmentation -Contract Staffing
-Onsite/Offshore Staffing
-Project Team Staffing
-Contract to Hire Staffing
-Permanent Staffing
Sub-contracting
Projects
Sub-contracting
Projects
-Component or the entire project
Testing
Detailed Design
Coding Support
Knowledge Transfer & Training
-Implementation services in multiple countries
RIK Tech Services

9. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-9-
Expertise
Innovation
Global
delivery
model
Client
CPI
Flexibility
 Excellent resource
pool
 Flexibility in business
models
 Continuous Process
Improvement (CPI)
 Knowledge of various
markets ensures
expertise
 Competitive
advantage from global
delivery model
 Innovative
engagement models
Resource
Pool
RIK Tech Services (cont.)

10. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-10-
Consulting Organizational Chart
Chief Operating Officer
Recruitment
Chief Operating Officer
Recruitment
Infrastructure
Management
Recruitment
Identity
Management
Recruitment
Information
Technology
Recruitment
Communication
Technology
Recruitment
Recruitment TeamRecruitment Team
Resource Management
Team
Resource Management
Team
Immigration Management
Team
Immigration Management
Team
Offshore
(India)OnsiteOnsite RelationshipRelationship MentoringMentoring
Practice Head
SAP
Practice Head
Java
Practice Head
.Net
Practice Head
SAS
Practice Head
Oracle
OnsiteOnsite
Offshore
(India)
Practice Head
Audit & Compliance

11. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-11-
Service Quality Management
Service Level Agreements (SLAs)
RIK Tech's post-placement reviews
Mentoring
Regular feedback
Skill improvement initiatives
Application integration services
The following table provides the performance norms of service
quality measurement:
Measurement criteria Commitment to client
Response time to initial request (hours) 48 hrs - 72 hrs
Fill rate - Percent/Number of customer requests filled
by the agreed date
80-85%
Percentage/Number of urgent requests filled within 24
hours
65-70%

12. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-12-
Service Quality Management Process
Resources deliver superior outputs due to the following process
-Pre-qualified resources
-Initial trial period
Optional ten day trial period to check resource performance
-RIK Technologies mentoring process
Meetings with client representatives to obtain feedback on resource performance
Guidance program based on the feedback
-Training
Periodic technical and behavioral training, based on client feedbacks
-Employee incentive policies

13. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-13-
Resourcing and Recruiting
RIK Tech has a strong resourcing and the recruiting arm headquartered out of
New Jersey Office in US
Depending on the combination of skills required, suitable candidates would be
made available for screening within 24 to 48 hours from the time of request
Once a resource is identified and approved for a particular position, the
placement could be made within 2 to 4 business days
A detailed background check is performed on all approved candidates
All the recruiters specialize in targeted technology areas
Capable of furnishing two fully qualified resumes per requirement

14. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-14-
Resourcing and Recruiting (cont.)
The selection process
-Resume screening
-Initial assessment
-Skill test
-Technical interview by internal/external experts
-HR Interview
-Reference checking on a selective basis to verify claims and credentials
-Issue of the offer

15. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-15-
Resourcing and Recruiting (cont.)
Access to Vendor Management SystemsAccess to Vendor Management Systems
Requirements to reach ConsultantsRequirements to reach Consultants
Own candidate databaseOwn candidate database
Resume screeningResume screening
InterviewInterview
Hiring processHiring process
Submit resume to clientSubmit resume to client
Prepare work order
if candidate is selected
Prepare work order
if candidate is selected
Sub-contractor databaseSub-contractor database
Detailed background check by a qualified agencyDetailed background check by a qualified agency

16. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-16-
Service Level Agreements (SLAs)
Measurement criteria
-Quality of resumes
-Timeliness of fulfillment
-Quality of candidates
-Ability to manage the demand
-Timely availability of the right candidate

17. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-17-
Pricing Models
The charges would be applied on the basis of any one of the following methods of
rating
-Per hour
-Monthly
-Project-based
-Fixed cost

18. Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
Our promises are real. Today, we have a growing list of deployments at prominent corporations
and partners, including the ones shown here:
-20-
Our Partners & Clients

19. -19-
Copyright © 1996 RIK Technologies, Inc. All Rights Reserved.
-19-
Thank You