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Group 7_ Tut 1 FB9
  Nguyễn Kim Dung
   Huỳnh Hải Yến
   Lương Thị Hữu
Nguyễn Đào Quỳnh Anh
http://www.youtube.com/
watch?v=oYZEYsOeRDM
Outline
O Introduction
O Body
      Common problems
      Preparation
      The actual interview
      Post interview
O Conluclusion
A m utualexpl
              oration
Employers             You

are looking for    are looking for
information to     information to
determine if you   determine if you
can do the job     want to work
                   for the company
                   (positive from you, not
                   bị động, so, think that:
                   interview is a two way
                   exploration, not come
Can not articulate
           Strengths
         & Weaknesses       Fail to connect
                            oneself to the
                             job offered


Lack knowledge
about interview
   manners



                               Lack information
Common                         about company,
                                job, employer
Problems
Common
Problems

   Careerbuilder.com – survey Jan 12th 2011:

2,400 employers shared the most common mistakes
      candidates made during an interview

          Not providing specific answers – 35 %

           Not asking good questions – 32 %
Use cells       Be arrogant
           71%              66%


Dress wrongly
    69%

                          Badmouth
                            63%



            Appear
         disinterested
              69%
Three stages to interview
  1    Preparation



      The actual interview         2



  3   Post interview (follow up)
O BEFORE
   THE
INTERVIEW
Company   Position
       History
                                    The requirements
      Structure
                                     The competition
       Culture

Mission, objective, goals             Salary range


Product lines & services


 Recent developments
O Assess yourself
              O Strengths/Weaknesses
Preparation   O Accomplishments/Achievement
                  s
              O   Qualifications/Skills
              O   Academic Preparation
              O   Values
              O   Short/Long Term Goals
  Practice         Practice         Practice


 Review       Practice your     Consider conducting
 possible     presentation &    a mock interview in
                                the Office of Career
 questions    delivery          Services
To show you’re
Extra copies of your resume       prepared
                                   and serious
                                  about getting
                References           the job

1        2
                        Copies of your transcript
                  3

    What to            4      Supporting material

     bring
     along
                              Pen and notepad
                       5
BE ON TIME!
O10 minutes early


O Drive to the location
of the interview a day
or so before →
familiarize yourself with
where you are going
O DURING
   THE
INTERVIEW
Making a Good
          Impression
O Make the First 10 Minutes Count
→ Set the tone of the entire interview.
 Make sure that tone works to your advantage
 State everything as a positive & display genuine
 enthusiasm
→ You’re interested, energetic and confident.

O Interviewers evaluate you on your
   appearance
  communications skills
  attitude, enthusiasm
  technical knowledge
  knowledge about their company
  ability to do the job
oFirm handshake
O Eye contact
O Smile, be friendly
O Actively listen
O Obtain the interviewers name and use it
O Establish rapport and show respect
O Be aware of your posture and body language
O Sit straight up
O Sit still in your seat, avoid fidgeting and
slouching
O Think before answering questions; ask for
  clarification, if necessary
O Go straight to the point
O Link your skills, qualifications and
  experiences to the position
O Be specific —give results, specific examples
  whenever possible
O Use good grammar and good diction .
O Say “yes”, not “yeah.” Don’t fill pauses with
  “um,” uh” or “ah”. Don’t punctuate
  sentences with “you know”, “like”, “see” or
  “okay”
GOL      Rule
 The      DEN




Loudly   Clearly   Slowly




         Speak
Use
                       Power words

O Use verbs in active tense , not passive tense.
O Use verbs that convey power and action .
O Use verbs to accurately describe what you have done
    on the job.
O   Use adjectives & adverbs sparingly, but when you use
    them, use them well.
O   Use nouns that are as specific and as descriptive as
    possible.
O   Use numbers whenever possible.
O   Never lie! It IS NOT worth it. It WILL catch up with you.
                                                         you
O   abate                   O   communicate                O   doubled
O   abolish                 O   completed                  O   earned
O   accelerate              O   computerized
                                                           O   eliminated
O   accomplish              O   conceptualized
O   achieve                 O   conducted                  O   emphasized
O   actively participate    O   consolidated               O   enforced
O   administer              O   contained                  O   established
O   advance                 O   contracted                 O   evaluated
O   advised                 O   contributed
                                                           O   exceeded
O   aggressively analyzed   O   controlled
O   apply                   O   convinced                  O   executed
O   assumed a key role      O   coordinated                O   exercised
O   author                  O   cost effectively created   O   expanded
O   automat                 O   critiqued                  O   expedited
O   buid                    O   cut
                                                           O   facilitated
O   Hire                    O   dealt effectively
O   coach                   O   decreased                  O   filled
O   co-developed            O   defined                    O   focused
O   codirected              O   delivered                  O   formulated
O   co-founded              O   designed                   O   fostered
O   collected               O   developed
                                                           O   founded
O   co-managed              O   directed
O   gained                                    O   profitably
                      O   motivated                                 O   scheduled
O   generated                                 O   project managed
O                     O   negotiated          O                     O   scoped out
    ground-breaking                               promoted
O   headed up         O   orchestrated        O   proposed          O   selected
O   helped            O   organized           O   prospected        O   self-financed
O   identified        O                       O   protected         O
                          outmaneuvered                                 set up
O   implemented                               O   provided
                      O   overcame                                  O   solved
O   improved                                  O   published
O                     O   oversaw             O                     O   staffed
    increased                                     quadrupled
O   initiated         O   penetrated          O   ranked            O   streamlined
O   innovated         O   performed           O   received          O   substituted
O   instituted        O                       O   Recommended       O
                          permitted                                     supervised
O   instructed                                O   recruited
                      O   persuaded                                 O   taught
O   integrated                                O   reduced
O                     O   planned             O                     O   tightened
    interviewed                                   removed
O   introduced        O   played a key role   O   renegotiated      O   took the lead in
O   investigated      O   positioned          O   replaced          O   trained
O   lectured          O                       O   researched        O
                          prepared                                      tripled
O   led                                       O   resolved
                      O   presented                                 O   troubleshooted
O   leveraged                                 O   Restored
O                     O   prevented           O                     O   turned around
    maintained                                    restructured
O   managed           O   produced            O   reversed          O   upgraded
O   marketed                                  O   satisfied         O   yielded
The Ten Most Frequently
Asked Interview Questions
 1.   Why don’t you tell me about yourself?
 2.   Why should I hire you?
 3.   What are your major strengths?
 4.   What are your major weaknesses?
 5.   What sort of pay do you expect to
      receive?
 6.   How does your previous experience relate
      to the job we have here?
The Ten Most Frequently
Asked Interview Questions
 1.   What are your plans for the future?
 2.   What will your former employers say
      about you?
 3.   Why are you looking for this sort of
      position, and why here?
 4.   Why don’t you tell me about your personal
      situation?
Discussion
Find the hidden meaning
 of interview questions
When the employer says…         He/she is really asking…
1. Tell me about yourself      - What kind of person are
                               you?
                               - Are you going to fit into
4.   Why are you interested in this company?
     this job?                 - Are you just looking for
                               any job or are you
                               interested in this field?
6.   What are your strengths?
                               - How well do you manage
                               yourself?
                               - How well do you manage
                               your work with others?
4.   What are your             - What should I be
     weaknesses?               concerned about?
                               - How would you like to
5.   Give me 2 reasons why I   grow personally?
     should hire you           - Are you confident? Can
                               you sell yourself?
1. TELL ME ABOUT YOURSELF?


O The interviewer wants you to:

  Highlight and summarize your background
  (education, training, experience) as it relates to
  the job.


O The interviewer will learn:

• how well you’ve matched yourself to the job.
• how effectively you organize, summarize and
  anticipate what she/he needs to know about
  you.
• how well you communicate.
Be Prepared for Behavior-
        based Questions!
O Describe a time when you were faced with problems
    or stresses at work that tested your coping skills.
    What did you do?
O   Give an example of a time when you had to be
    relatively quick in coming to a decision.
O   Give me an example of an important goal you had to
    set and tell me about your progress in reaching that
    goal.
O   Give me an example of a problem you faced on the
    job, and tell me how you solved it.
O   Tell me about a situation in the past year in which
    you had to deal with a very upset customer or co-
    worker.
to RESPONSE well
O Be specific, not general or vague!
O Don’t describe how you would behave. Describe
    how you DID behave.
    If you later decided you should have behaved
    differently, explain this → how well you learnt
O   Present concrete examples
O   Quantify your achievements
O   Emphasize results
O   Link your experience to the job
P O I N TS TO
 R E M E M B E R

O Be positive
O Be enthusiastic
O Sell yourself
O Always keep in mind the interviewer’s needs
  and interests
O Show motivation to fit in, grow with the
  company and make a real contribution
O Ask yourself: “What can I do for them and how
  can I be of value?”
  And most importantly, BE YOURSELF
Ask questions!
→ Reinforce your interest in the job
→ Decide if the position and company are a good fit for you

O What will be my responsibilities?
O Where will I fit into the overall organizational structure?
O Who will I report to?
O Who will report to me?
O How experienced are they?
O What level of performance do you expect from me?
O Who are your customers?
O Where is the company going? Upwards? Expansion plans?
O What are the chances of advancement/promotion in this
  position? When?
O Will travelling be required in this position?
O Will relocation be required now or in the future?
O What training do you provide?
Not the kinds of question like: If I am hired, when will I
  start?
At the close of the
        interview…
O Summarize your strengths that apply
    to the position
O   Summarize what points you like
    about the position and the company
O   Ask what the next step will be—
    timeline for making a decision
O   Give a firm handshake and smile
O   Thank the interviewer
      First and last impressions count!
INTERVIEW DONT’S…
INTERVIEW DONT’S…
O Don’t make negative comments about
 previous employers, company (or
 others).
INTERVIEW DONT’S…
O Don’t treat the interview casually, as if
 you are just shopping around or doing
 the interview for practice.
INTERVIEW DONT’S…
O Don’t give the impression you are only
 interested in salary.
INTERVIEW DONT’S…
O Don’t chew gum or smell like smoke,
  drink.
O Turn cell phone off & Don’t take cell
  phone calls during an interview
O AFTER THE
INTERVIEW
O Send a thank you letter—within 24 hrs → reiterate your
  interest in the company/position
   (Handwritten letters: more personal than email)
O Review the interview → what to improve upon
O Contact the interviewer within 10 - 14 days to inquire
  about the status of your application
Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email
Date

Name
Title
Organization
Address
City, State, Zip Code

Dear Mr./Ms. Last Name:
Thank you for taking the time out of your busy schedule to talk to me about the Senior Programmer Analyst position
with XXX Company. I appreciate your time and consideration in interviewing me for this position.
After speaking with you and the group, I believe that I would be a perfect candidate for this position, offering the quick
learning and adaptability that is needed for a diversified position.
In addition to my enthusiasm for performing well, I would bring the technical and analytical skills necessary to get the
job done.
I am very interested in working for you and look forward to hearing from you once the final decisions are made
regarding this position. Please feel free to contact me at anytime if further information is needed. My cell phone
number is (555) 111-1111.
Thank you again for your time and consideration.
Sincerely,

Your Signature
Your Typed Name
Other forms of interviews


I. Materials
    Group
interview
& Methods

                               Panel
                           interview
                  Phone
               interview
Group interview


   O How you react
   O Whether you help or hinder the group
       to reach goal
   O   How you take critism
   O   Whether you take on leadership
   O   How you plan & control the meeting
   O   How good you’re at degelating tasks
Job interview
Job interview
Job interview

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Job interview

  • 1. Group 7_ Tut 1 FB9 Nguyễn Kim Dung Huỳnh Hải Yến Lương Thị Hữu Nguyễn Đào Quỳnh Anh
  • 3. Outline O Introduction O Body Common problems Preparation The actual interview Post interview O Conluclusion
  • 4. A m utualexpl oration Employers You are looking for are looking for information to information to determine if you determine if you can do the job want to work for the company (positive from you, not bị động, so, think that: interview is a two way exploration, not come
  • 5.
  • 6. Can not articulate Strengths & Weaknesses Fail to connect oneself to the job offered Lack knowledge about interview manners Lack information Common about company, job, employer Problems
  • 7. Common Problems Careerbuilder.com – survey Jan 12th 2011: 2,400 employers shared the most common mistakes candidates made during an interview Not providing specific answers – 35 % Not asking good questions – 32 %
  • 8. Use cells Be arrogant 71% 66% Dress wrongly 69% Badmouth 63% Appear disinterested 69%
  • 9. Three stages to interview 1 Preparation The actual interview 2 3 Post interview (follow up)
  • 10. O BEFORE THE INTERVIEW
  • 11. Company Position History The requirements Structure The competition Culture Mission, objective, goals Salary range Product lines & services Recent developments
  • 12. O Assess yourself O Strengths/Weaknesses Preparation O Accomplishments/Achievement s O Qualifications/Skills O Academic Preparation O Values O Short/Long Term Goals Practice Practice Practice Review Practice your Consider conducting possible presentation & a mock interview in the Office of Career questions delivery Services
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. To show you’re Extra copies of your resume prepared and serious about getting References the job 1 2 Copies of your transcript 3 What to 4 Supporting material bring along Pen and notepad 5
  • 19. BE ON TIME! O10 minutes early O Drive to the location of the interview a day or so before → familiarize yourself with where you are going
  • 20. O DURING THE INTERVIEW
  • 21. Making a Good Impression O Make the First 10 Minutes Count → Set the tone of the entire interview. Make sure that tone works to your advantage State everything as a positive & display genuine enthusiasm → You’re interested, energetic and confident. O Interviewers evaluate you on your appearance communications skills attitude, enthusiasm technical knowledge knowledge about their company ability to do the job
  • 22. oFirm handshake O Eye contact O Smile, be friendly O Actively listen O Obtain the interviewers name and use it O Establish rapport and show respect O Be aware of your posture and body language O Sit straight up O Sit still in your seat, avoid fidgeting and slouching
  • 23. O Think before answering questions; ask for clarification, if necessary O Go straight to the point O Link your skills, qualifications and experiences to the position O Be specific —give results, specific examples whenever possible O Use good grammar and good diction . O Say “yes”, not “yeah.” Don’t fill pauses with “um,” uh” or “ah”. Don’t punctuate sentences with “you know”, “like”, “see” or “okay”
  • 24. GOL Rule The DEN Loudly Clearly Slowly Speak
  • 25. Use Power words O Use verbs in active tense , not passive tense. O Use verbs that convey power and action . O Use verbs to accurately describe what you have done on the job. O Use adjectives & adverbs sparingly, but when you use them, use them well. O Use nouns that are as specific and as descriptive as possible. O Use numbers whenever possible. O Never lie! It IS NOT worth it. It WILL catch up with you. you
  • 26. O abate O communicate O doubled O abolish O completed O earned O accelerate O computerized O eliminated O accomplish O conceptualized O achieve O conducted O emphasized O actively participate O consolidated O enforced O administer O contained O established O advance O contracted O evaluated O advised O contributed O exceeded O aggressively analyzed O controlled O apply O convinced O executed O assumed a key role O coordinated O exercised O author O cost effectively created O expanded O automat O critiqued O expedited O buid O cut O facilitated O Hire O dealt effectively O coach O decreased O filled O co-developed O defined O focused O codirected O delivered O formulated O co-founded O designed O fostered O collected O developed O founded O co-managed O directed
  • 27. O gained O profitably O motivated O scheduled O generated O project managed O O negotiated O O scoped out ground-breaking promoted O headed up O orchestrated O proposed O selected O helped O organized O prospected O self-financed O identified O O protected O outmaneuvered set up O implemented O provided O overcame O solved O improved O published O O oversaw O O staffed increased quadrupled O initiated O penetrated O ranked O streamlined O innovated O performed O received O substituted O instituted O O Recommended O permitted supervised O instructed O recruited O persuaded O taught O integrated O reduced O O planned O O tightened interviewed removed O introduced O played a key role O renegotiated O took the lead in O investigated O positioned O replaced O trained O lectured O O researched O prepared tripled O led O resolved O presented O troubleshooted O leveraged O Restored O O prevented O O turned around maintained restructured O managed O produced O reversed O upgraded O marketed O satisfied O yielded
  • 28. The Ten Most Frequently Asked Interview Questions 1. Why don’t you tell me about yourself? 2. Why should I hire you? 3. What are your major strengths? 4. What are your major weaknesses? 5. What sort of pay do you expect to receive? 6. How does your previous experience relate to the job we have here?
  • 29. The Ten Most Frequently Asked Interview Questions 1. What are your plans for the future? 2. What will your former employers say about you? 3. Why are you looking for this sort of position, and why here? 4. Why don’t you tell me about your personal situation?
  • 30. Discussion Find the hidden meaning of interview questions
  • 31. When the employer says… He/she is really asking… 1. Tell me about yourself - What kind of person are you? - Are you going to fit into 4. Why are you interested in this company? this job? - Are you just looking for any job or are you interested in this field? 6. What are your strengths? - How well do you manage yourself? - How well do you manage your work with others? 4. What are your - What should I be weaknesses? concerned about? - How would you like to 5. Give me 2 reasons why I grow personally? should hire you - Are you confident? Can you sell yourself?
  • 32. 1. TELL ME ABOUT YOURSELF? O The interviewer wants you to: Highlight and summarize your background (education, training, experience) as it relates to the job. O The interviewer will learn: • how well you’ve matched yourself to the job. • how effectively you organize, summarize and anticipate what she/he needs to know about you. • how well you communicate.
  • 33. Be Prepared for Behavior- based Questions! O Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do? O Give an example of a time when you had to be relatively quick in coming to a decision. O Give me an example of an important goal you had to set and tell me about your progress in reaching that goal. O Give me an example of a problem you faced on the job, and tell me how you solved it. O Tell me about a situation in the past year in which you had to deal with a very upset customer or co- worker.
  • 34. to RESPONSE well O Be specific, not general or vague! O Don’t describe how you would behave. Describe how you DID behave. If you later decided you should have behaved differently, explain this → how well you learnt O Present concrete examples O Quantify your achievements O Emphasize results O Link your experience to the job
  • 35. P O I N TS TO R E M E M B E R O Be positive O Be enthusiastic O Sell yourself O Always keep in mind the interviewer’s needs and interests O Show motivation to fit in, grow with the company and make a real contribution O Ask yourself: “What can I do for them and how can I be of value?” And most importantly, BE YOURSELF
  • 36. Ask questions! → Reinforce your interest in the job → Decide if the position and company are a good fit for you O What will be my responsibilities? O Where will I fit into the overall organizational structure? O Who will I report to? O Who will report to me? O How experienced are they? O What level of performance do you expect from me? O Who are your customers? O Where is the company going? Upwards? Expansion plans? O What are the chances of advancement/promotion in this position? When? O Will travelling be required in this position? O Will relocation be required now or in the future? O What training do you provide? Not the kinds of question like: If I am hired, when will I start?
  • 37. At the close of the interview… O Summarize your strengths that apply to the position O Summarize what points you like about the position and the company O Ask what the next step will be— timeline for making a decision O Give a firm handshake and smile O Thank the interviewer First and last impressions count!
  • 39. INTERVIEW DONT’S… O Don’t make negative comments about previous employers, company (or others).
  • 40. INTERVIEW DONT’S… O Don’t treat the interview casually, as if you are just shopping around or doing the interview for practice.
  • 41. INTERVIEW DONT’S… O Don’t give the impression you are only interested in salary.
  • 42. INTERVIEW DONT’S… O Don’t chew gum or smell like smoke, drink. O Turn cell phone off & Don’t take cell phone calls during an interview
  • 44. O Send a thank you letter—within 24 hrs → reiterate your interest in the company/position (Handwritten letters: more personal than email) O Review the interview → what to improve upon O Contact the interviewer within 10 - 14 days to inquire about the status of your application
  • 45. Your Name Your Address Your City, State, Zip Code Your Phone Number Your Email Date Name Title Organization Address City, State, Zip Code Dear Mr./Ms. Last Name: Thank you for taking the time out of your busy schedule to talk to me about the Senior Programmer Analyst position with XXX Company. I appreciate your time and consideration in interviewing me for this position. After speaking with you and the group, I believe that I would be a perfect candidate for this position, offering the quick learning and adaptability that is needed for a diversified position. In addition to my enthusiasm for performing well, I would bring the technical and analytical skills necessary to get the job done. I am very interested in working for you and look forward to hearing from you once the final decisions are made regarding this position. Please feel free to contact me at anytime if further information is needed. My cell phone number is (555) 111-1111. Thank you again for your time and consideration. Sincerely, Your Signature Your Typed Name
  • 46. Other forms of interviews I. Materials Group interview & Methods Panel interview Phone interview
  • 47. Group interview O How you react O Whether you help or hinder the group to reach goal O How you take critism O Whether you take on leadership O How you plan & control the meeting O How good you’re at degelating tasks

Notas do Editor

  1. Tập trung cái này nè
  2. Chuẩn bị là điều kiện tiên quyết nhớ. Nhấn mạnh
  3. Liệt kê tên của các đồ này kỹ càng và phân tích qua cái KHÔNG HAY khi wear chúng.
  4. Điều này nhóm 3 cũng đã đề cập đến, nhưng không nói kĩ mà chỉ nói qua qua là cần phải mang theo đồ thôi. Vì vậy nhóm mình phải nhấn mạnh đến IMPORTANCE của nó, thể hiện sự TÔN TRỌNG, CHUẨN BỊ KĨ, VÀ RẤT RESPECT buổi phỏng vấn này, đông thời cũng show tính Pro của mình khi đi pv.
  5. Nói ý: Ở các tài liệu khác, thời gian rất nhiều lần được đề cập tới và đó là đến sớm hơn 15 phút. Trên thực tế khoảng thời gian hợp lý hơn cả là 10 phút. 10 với 15 phút không khác biệt nhiều, nhưng một điều tôi muốn nhấn mạnh ở đây là: Các professor khuyên ứng viên nên BƯỚC VÀO CÔNG TY trước 10 hoặc 15 phút đó. Tức là: DÙ BẠN CÓ ĐẾN SỚM HƠN, NHƯNG HÃY NGỒI ĐỢI Ở XE HOẶC Ở CHỖ KHÁC. KHI CÒN 10 PHÚT mới đặt FIRST STEP vào công ty.
  6. Đây là phần rất quan trọng, khác hẳn với các nhóm khác, bọn nó khoog nói gì đến điều này cả.
  7. T đã copy Thnx letter ra Word rồi, hôm đó sẽ phát cho mọi người ở lớp.
  8. Cái này thú vị này. Có một fact như này: Khi phone interview, điều gây phản cảm nhất cho nhà tuyển dụng là TiẾNG GiẬT NƯỚC WC. Vì bị gọi điện không báo trước nên khi mình không để ý, theo bản năng, vẫn giật nước bình thường, và đây là một điều cực kì phản cảm không gì lấy lại được Ở phần này cứ để một slide như này thôi nhưng ai thuyết trình thì phải nói full về những types này nhé, đỡ phải viết ra slide khác.
  9. Trong 3 types đó thì nhấn mạnh vào group. Link với buổi hôm trước là cô đã cho Groupinterview, nhưng kết quả có vẻ không tốt, vì mọi người chưa involve và take it serious. Trên thực tế thì hình thức này rất quan trọng và phổ biến. Trong group của mính sẽ có rất nhiều người tính cách khó ưa, nhưng điều quan trọng là: không chứng tỏ cái TÔI của mình bằng việc tranh luận gay gắt hay khăng khăng bảo thủ ý kiến của mình và mình p là người thắng. Mà điêu quan trọng là: Có thể ý kiến của mình không dominant nhưng cách raise và persuade mọi người như nào, nói chung là skill thể hiện hết ở đây.