How to transfer and activate SolidWorks standalone license/s

www.solidtec.com.au •1800 824 883 • info@solidtec.com.au
AUSTRALIA
ABN 67 135 726 528
SYDNEY (Head Office)
Level 4/384 Eastern Valley Way
Chatswood, NSW, 2069
Ph: 02 9882 2043
Fax: 02 9417 0337
ADELAIDE
Unit 3/502 North East Road
Windsor Gardens, SA, 5087
Ph: 08 8266 6672
Fax: 08 8266 6527
BRISBANE
Unit 2/355 Lytton Road
Morningside, QLD, 4170
Ph: 07 3899 5545
MELBOURNE
Unit 2/241 Blackburn Road
Mount Waverley, VIC, 3149
Ph: 1800 824 883
Fax: 03 9802 4208
PERTH
26 Wheeler Street
Belmont, WA, 6104
Ph: 08 9478 5555
Fax: 08 9277 1212
NEW ZEALAND
AUCKLAND
Level 1/207 Broadway
Newmarket, Auckland, 1023
Ph: +649 520 1364
Fax: +649 520 1372
CHRISTCHURCH
Unit 3/31 Stevens Street
Waltham, Christchurch, 8011
Ph: +643 961 0314
Fax: +643 961 0316
Activating and Transferring
SolidWorks (Standalone license):
If you have recently purchased SolidWorks and are attempting to activate it
is best to confirm with a Solidtec Applications Engineer whether the license
is yet provisioned in the system. Please email support@solidtec.com.au with
your serial number and also your company name asking to check if the
license is provisioned and ready for activation.
If you have been notified that you are able to activate your SolidWorks and
have recently installed the program please follow the below information.
After installation it is best to perform a restart of your machine, once this has
been completed simply double click the SolidWorks icon on your desktop or
navigate to the start menu and in Windows 7 you have a search box type
SolidWorks, here you should be able to double click the icon to run the
application.
The first window you should see is the SolidWorks splash screen, this
indicates that SolidWorks is starting on the machine and is loading the
required settings. If the product has not been activated it should come up
with a window like the one on the next page.

AUSTRALIA
ABN 67 135 726 528
Ph: 02 9882 2043
Fax: 02 9417 0337
ADELAIDE
Ph: 08 8266 6672
Fax: 08 8266 6527
BRISBANE
Ph: 07 3899 5545
MELBOURNE
Ph: 1800 824 883
Fax: 03 9802 4208
PERTH
26 Wheeler Street
Belmont, WA, 6104
Ph: 08 9478 5555
Fax: 08 9277 1212
NEW ZEALAND
AUCKLAND
Ph: +649 520 1364
Fax: +649 520 1372
CHRISTCHURCH
Ph: +643 961 0314
Fax: +643 961 0316
The window below is what you should see if the product has not yet been
activated on the machine. In some cases where SolidWorks has not been
installed on the machine you may have the option to use the 30 day grace
period / trial.
If your license has been provisioned within SolidWorks activation database
and you have the go ahead to activate than please select the first radio
button then click Next>.
In the next window simply type in a valid email address this will help to
maintain a correct record of who has activated what and where.

AUSTRALIA
ABN 67 135 726 528
Ph: 02 9882 2043
Fax: 02 9417 0337
ADELAIDE
Ph: 08 8266 6672
Fax: 08 8266 6527
BRISBANE
Ph: 07 3899 5545
MELBOURNE
Ph: 1800 824 883
Fax: 03 9802 4208
PERTH
26 Wheeler Street
Belmont, WA, 6104
Ph: 08 9478 5555
Fax: 08 9277 1212
NEW ZEALAND
AUCKLAND
Ph: +649 520 1364
Fax: +649 520 1372
CHRISTCHURCH
Ph: +643 961 0314
Fax: +643 961 0316
If you have a decent internet connection than it is best to
attempt the Automatically over the internet method of activation and
transfer. Select the require product/s and the first radio button then also
make sure you have added a valid email address then click Next>.
You should then be able to see the activation window connecting to the
SolidWorks server; you should then see a window like the one below. This
confirms that the product/s are activated - you can click finish.
In this case once we select finish SolidWorks will open.
If we require the need to transfer off the license we can do this very simply
from within SolidWorks by going to Help>Transfer licenses …
This will bring up the Activate/Transfer Your SolidWorks Product
window same as previously seen above, simply fill out your email address if
not present and select preferred method of transfer/activate i.e.
automatically or manual.
This will release the license and allows you to activate onto another machine.
Please note that standalone licenses only allow for one machine to be
activated at a time.

AUSTRALIA
ABN 67 135 726 528
Ph: 02 9882 2043
Fax: 02 9417 0337
ADELAIDE
Ph: 08 8266 6672
Fax: 08 8266 6527
BRISBANE
Ph: 07 3899 5545
MELBOURNE
Ph: 1800 824 883
Fax: 03 9802 4208
PERTH
26 Wheeler Street
Belmont, WA, 6104
Ph: 08 9478 5555
Fax: 08 9277 1212
NEW ZEALAND
AUCKLAND
Ph: +649 520 1364
Fax: +649 520 1372
CHRISTCHURCH
Ph: +643 961 0314
Fax: +643 961 0316
If you have attempted to perform an automatic
activation/transfer of the license but are still not able to obtain a license and
are not receiving an error message stating Activation Count Exceeded or
Transfer Count Exceeded or another error code (if unsure contact
support@solidtec.com.au) it might be best to attempt a manual
activation/transfer. In some cases where the internet connection is slow or
there are firewalls / proxy’s in place a manual activation/transfer might be
the easiest way.
To perform a manual activation/transfer simply perform that same steps
above if you wish to activate or transfer, at the window where you can select
your products to activate/transfer choose the second radio button to
perform a manual activation via e-mail.
Once you click next the activation tool (swactwiz.exe) will bring up another
window like the one below. (Keep this window open during the whole
process).
Once this window above appears you want to save out the request file to a
location i.e. Desktop. (Be sure to keep this window open during the process)
once the file is saved you can copy this to a machine with email or use the
machine that you are currently working on.

AUSTRALIA
ABN 67 135 726 528
Ph: 02 9882 2043
Fax: 02 9417 0337
ADELAIDE
Ph: 08 8266 6672
Fax: 08 8266 6527
BRISBANE
Ph: 07 3899 5545
MELBOURNE
Ph: 1800 824 883
Fax: 03 9802 4208
PERTH
26 Wheeler Street
Belmont, WA, 6104
Ph: 08 9478 5555
Fax: 08 9277 1212
NEW ZEALAND
AUCKLAND
Ph: +649 520 1364
Fax: +649 520 1372
CHRISTCHURCH
Ph: +643 961 0314
Fax: +643 961 0316
Create a new email and address it to activation@solidworks.com, be sure to
have no email signature or subject on the email, attached the file previously
saved out and click send. You should receive a response file in sometime, be
sure to check your junk inbox for any emails.
On the response email there will be a text file save this to your desktop and
then back in the SolidWorks Product Activation window select Open… and
choose the response file. In some cases you may be required to perform this
task twice to ensure a correct activation.
If you experience further problems please contact support@solidtec.com.au
During the activation/transfer process you may come across some
error messages.
These error messages can be due to another computer being activated
at the time of attempting to activate on another machine.
It could also be due to attempting to activate a version of SolidWorks
that you are not entitled to due to subscription.
If you have created a customer portal account in the past you have the
ability to review any error message that is given during the
activation/transfer process.
You can review and source a solution by searching the SolidWorks
knowledge base with the error code seen.
For more information on creating a customer portal account please
review our FAQ’s page on our Blog Site.
If you require any further technical assistance please email
support@solidtec.com.au or call 1800 824 883.

How to transfer and activate SolidWorks standalone license/s

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How to transfer and activate SolidWorks standalone license/s