Google Glass is a consumer-oriented wearable device that aims to function as a smartphone in the form of glasses. It uses voice commands or a touchpad for input and displays information in the user's field of vision. While initially targeted at consumers, Google is now focusing on business applications for Glass in industries like manufacturing, healthcare, insurance, and more by providing hands-free access to relevant data and remote collaboration capabilities. Many companies are experimenting with ways Glass could improve worker efficiency, safety, and customer service.

1. Google Glass
In the workplace

2. A consumer oriented wearable device
Aims to be a smartphone in the form of glasses
Glass Basics

3. Voice/data inputs through voice commands or a touchpad on the right side of the device.
A tiny screen projection in the upper right-hand corner of the user’s field of vision.
Voice response relayed using bone conduction through a transducer that sits beside the ear.
Data connectivity through Wi-Fi or tethering via Bluetooth to an Android device or iPhone.
Glass Basics
How it works

4. Glass Basics
5-megapixel camera, capable of 720p video recording.
Display of 640x360p, equivalent to viewing a 25-inch TV from a distance of eight feet.
Ambient light sensing and proximity sensor.
3-axis gyroscope, 3-axis accelerometer, 3-axis magnetometer.
12 GB of usable memory, synced with Google cloud storage. 16 GB Flash total.
Hardware

5. Glass Basics

6. Glass Basics – Voice Commands

7. By 2018, sales of
Google Glass could reach
Source: BI Intelligence
Glass Basics – Future of Google Glass
21 million units

8. Google Glass in the Workplace
The aim is to attract enterprises who are
interested in trying out the device in the
workplace.
Glass at Work Explorer is the Google
initiative launched in April 2014.
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9. Schlumberger, the world’s largest oilfield services company, is using Glass to increase safety
and efficiency for their employees in the field.
The company’s field workers can use Google Glass to access safety checklists, trace pipeline
routes, and update inventory while their hands are covered with oil or holding equipment.
Workers can also receive warnings about dangerous problems.
Google Glass in the Workplace

10. Patrick Jackson, a firefighter in Rocky Mount, N.C., has developed an app for Google Glass
that firefighters can use while working.
The aim is to have an app capable of providing maps, floor plans and even extraction
diagrams to firefighters who are in unfamiliar surroundings.
Google Glass in the Workplace

11.  Interact with relevant data, in real-time
 Collaborate in ways that have not been possible before
Google Glass in the Workplace
The biggest opportunity lies for the Manufacturing sector, especially at the floor level.
Google Glass is an opportunity for businesses to

12. Glass can be used to push alarm notifications to Glass-wearing workers anywhere on the factory floor.
The alerts can be to warn workers of high temperature in a particular tank, or miscalibration of a
particular machine.
Google Glass – Opportunities for Manufacturing Companies
Possible Uses - Alarms

13. Images and text can be sent to workers to help them recognize the machine tool and
retrieve appropriate information.
The user will be able to see power status, emergency stop, alarm/messages, block,
controller mode, line, program, execution, path feed-rate, spindle, machine location and
other parameters as per his needs.
Google Glass – Opportunities for Manufacturing Companies
Possible Uses - Training

14. A camera placed inside the machine can stream the video to the user, and overlay it with the machine
data for comparison and analysis.
The information being received can also be recorded and shared.
Google Glass – Opportunities for Manufacturing Companies
Possible Uses - Training

15.  The picker’s both hands are now
free to access products in the
shelves.
 A step towards a paperless life: No
need to print and sign orders.
 Faster processing by sending orders
directly to the Google Glass.
 Error reduction: With the orders
appearing one by one on the Glass,
orders will not be mixed up or
forgotten.
 Product images: This will make the
process even more efficient and a
higher rate of error reduction
Google Glass in the Warehouse
Google Glass can be used by stock pickers to cut down on the error rate and speed stock
picking.
Advantages

16. Google Glass in the Field
Google Glass and similar devices could
save the field service industry $1 billion
per year by 2017.
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Source: Gartner

17. The device has tremendous potential as a tool in field service
Increased safety for field technicians.
Field technicians can wear Glass while carrying out installations to access all the specs and plans of the
job. Instead of carrying papers or laptops in uncomfortable places such as rooftops, the techs can
browse documents through Glass.
Customer satisfaction and trust-building
Companies can offer to send out technicians wearing Google Glass and give customers the option of
“watching” them work via a live video stream.
Google Glass in the Field

18. The device has tremendous potential as a tool in field service
Better training and monitoring
Experienced technicians can record or live stream their work to new technicians as part of a training
program. The new technician can also do the same to ask for advice or as part of his evaluation.
Extending self-service to customers
Companies can also offer their customers the option to carry out repairs on their own by providing them
live support as part of a “hands-on” approach.
Google Glass in the Field

19. Google Glass in Healthcare
Doctors are also experimenting with
using Glass for enhancing patient care,
collaborating with far off colleagues and
as a teaching tool.
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20. Dr. Pierre Theodore, a lung surgeon at U.C.S.F. , uses Glass when he performs minimally
invasive surgery that requires the doctor to rely on imagery to guide the surgical
instruments.
With Glass, Dr. Theodore can see the images from scans and the live images at the same
time.
Dr. Pierre Theodore
Google Glass in Healthcare

21. Dr. John Halamka
Beth Israel Deaconess Medical Center in Boston has been testing Google Glass with some of
its ER doctors. The Glass allows doctors to get summarized real-time information about
patients.
The doctors can access the hospital’s internal web-based ER dashboard while ensuring that
all patient data stays secure within the center's firewall.
Medical personnel can also use Glass to
scan a QR code on the wall of a patient’s
room. This provides a comprehensive file of
patient data and helps protect patient
privacy.
Google Glass in Healthcare

22. Google Glass in Banking
Glass can be used to help customers pay bills, deposit checks and
carry out their other banking needs via voice commands and pay
for purchases by scanning QR codes.
Google Glass has the potential to be the next
step in mobile banking.
Several American banks are already experimenting with
developing apps for
Google Glass.

23. Google Glass in Insurance
Insurance companies could give their customers the option of
sharing a first-person view of the accident with the claims
department to expedite the claims submission process.
Risk engineers will also be free to record images and video
whenever they are in an uncomfortable and dangerous position,
whether it’s a scaffold or a factory floor.
Insurance adjusters would be free to take photos and videos using
voice commands while carrying out their investigations.

24. Travel
Google Glass can be used by airline staff to check in passengers without having
to look at the computer screen.
Google Glass in Other Industries
Retail
Companies selling furniture, home decorations and painting homes are ideally
suited for taking advantage of Google Glass.
Real Estate
Realtors can shoot videos on Glass and share them with potential customers via
Glass. The videos viewed on Glass gives the user an incredibly up-close and
personalized view.
Media
Ideal for journalists who cannot afford to miss out on the action. Google Glass
could even replace the traditional cameraman.

25. The Washington Capitals, the D.C.-based ice hockey team, used Google Glass to create a
fan experience where real time stats, instant replay and different camera angles can be
viewed by fans through their Glass devices.
Three NBA teams have also experimented
with Glass –
Google Glass in Sports

26. “Ok glass”

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