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The Design and Implementation of
National Health Reform: Lessons from
 Rhode Island’s HEALTHpact Plan


         Edward Alan Miller, Ph.D., M.P.A.
         University of Massachusetts Boston
 Annual Meeting of AcademyHealth, Seattle, Washington,
                   June 12-14, 2011
Investigative Team
   Edward Alan Miller, Ph.D., M.P.A.
   Vincent Mor, Ph.D.
   Amal Trivedi, M.D.
   Sylvia Kuo, Ph.D.

 Robert Wood Johnson Foundation (Grant #64214)
National Trends in Small Group Coverage
 ~2/3 of Americans under 65 insured in workplace

 Large annual premium increases=>Coverage eroded
   Shift costs to employees
   Drop coverage

 Firms dropping coverage from 1999 to 2009
   <200 workers: 65% to 59%
   <10 workers: 56% to 46%
   >200 workers: steady at ~98/99%
RI Trends in Small Group Coverage
 94% of employers are small businesses (<50 workers),
  accounting for 35% of the state’s workforce
 The proportion of small employers offering coverage
  dropped from 70% to 53% between 1997 and 2008
What Is HEALTHpact?
 State-sponsored health insurance product in RI
  small group market (firms w/<50 employees)

 Targeted at small businesses facing the options of
  offering high deductible health plans or foregoing
  coverage altogether

 Designed to help employees afford comprehensive
  coverage while linking benefit levels to risk
  reducing behavior
 Premiums capped at 10% of the average RI wage
Product Design Process
 Wellness Advisory Committee-Fall 2006
   Small employers, employer groups, brokers, direct payers, unions
   Insurers were present but not “voting” members

 RFP to BCBS and United-Winter 2006

 Rates and benefit components approved-May 2007

 Effective-October 2007
   Product offered by all plans, privately labeled and
    distributed through the brokers
HEALTHpact
 Financial incentives for healthier choices and lower
  costs (“Advantage” vs. “Basic”)

 Emphasis on personal responsibility
    Advantage deductible/cost sharing lower than basic; where
     enrollees end up depends on their behavior

 Premiums and coverage identical between
  “Advantage” and “Basic” plans
HEALTHpact: Advantage v. Basic
                                Advantage           Basic
 Average Individual         $362 (United);   $362 (United);
 Monthly Premium            $372 (BCBS)      $372 (BCBS)
 Deductible                 $750/$1,500      $5,000/$10,000
 (individual/family)
 Co-insurance               10% (United);    20%
                            None (BCBS)
 Primary care/ specialist   $10/$50          $30/$60
 copay
 Rx copay                   $10/40/75        $10/$40/$75
                                             after $250/$500
                                             deductible
 Annual Out-of-Pocket       $2,000/$4,000    $5,000/$10,000
 Maximum

 Life Time Benefit          Unlimited        $1,000,000 per
 Maximum                                     participant
HEALTHpact: Other Observations
 Insurers are required to provide small employers (<50
  workers) the option of offering HEALTHpact

 Small employers may offer HEALTHpact alongside
  other plans

 Enrollment capped at 5,000 lives per insurer

 Participation has been very low
    Only 268 employer groups and 528 subscribers
    Only 921 plan members (81% in BCBS; 19% in United)
    In “Basic”: No United enrollees; just 8.3% BCBS enrollees
Overview of Findings
 Poor Product Design
    Lack of Subsidy
    Poor Value
    Inherent Complexity/Novelty

 Failure to Secure Buy-In of Insurers and Brokers

 Insufficient Resources Provided to Conduct
  Necessary Outreach and Oversight
Poor Product Design: Lack of Subsidy
 Inclusion of a subsidy would have increased the
  plan’s value, thereby facilitating take-up among firms
  not offering coverage

 Rather than drawing additional employers into the
  market the focus has been on firms considering
  dropping coverage or replacing it with a high
  deductible plan
Poor Product Design: Poor Value
 RI employers traditionally offer comparatively rich
  benefits; possibility of a “large” deductible therefore
  has proven to be a barrier to take-up

 For a slightly higher premium employers can enroll
  employees in traditional high deductible plans without
  wellness requirements or risk of $10,000 deductible
Poor Product Design: Inherent Complexity
 Considered too complex and novel for insurers and
  brokers to explain to small business owners with
  insufficient expertise to make coverage decisions

 Small employers typically lack human resources
  personnel; few have time or willingness to understand
  “paradigm” altering plans

 Most small businesses would rather stick with what
  they know if they can afford it rather than adopt
  something perceived as unusual and different
Limited Insurers and Broker Buy-In
 Insurers not included as voting members on WAC;
  feel committee had to little expertise to both meet
  price point and avoid adverse selection

 Carriers devoted minimal resources to promoting the
  plan; one carrier actively discouraged brokers

 Brokers did not want to risk alienating clients by
  promoting a plan they did not believe in, understand,
  or feel is too time consuming to explain and learn
Lack of Resources for Outreach/Monitoring
 Few resources have been provided to fund program
  implementation; thus, little opportunity to stimulate
  “bottom up” demand from employers

 State has to rely on insurers and brokers; two parties
  not necessarily interested in the program’s success

 No money has been allocated for monitoring; thus,
  little opportunity to ensure broker and insurer
  compliance with plan requirements
Lessons from Rhode Island’s Experience
 Subsidies Are Critical to Stimulating Take-Up
    Direct subsidies, tax credits, premium discounts
    Those not offering coverage are unlikely to do so without them
    Highlights the importance of up to six years of federal tax
     credits in the Patient Protection and Affordable Care Act (ACA)
    But: Federal tax credits may not be large enough nor extend to
     sufficient numbers of small employers
Lessons from Rhode Island’s Experience
 Buy-In of Key Implementing Agents (e.g., Brokers and
  Insurers) Must Be Secured
   Demonstrate benefits from participating exceed/equal the costs
   Buy-in would be easier to achieve with a subsidy program
   The ACA largely attempts to reduce the ranks of uninsured
    Americans through insurance market reforms
   Health reform’s success will depend, in part, on the ability of
    regulators, insurers, and other key implementing agents to
    collaborate productively
Lessons from Rhode Island’s Experience
 Allocate Sufficient Resources for Outreach & Oversight
    Monitoring critical when implementation activities delegated
    Aggressive outreach campaigns critical for take-up as well
    Primary responsibility for implementing small group reform
     under the ACA rests with the states
    Barring Republican defunding efforts, the federal government
     will provide initial support for state implementation efforts
    Once up and running, states will need to identify ways to
     finance continued administration/other responsbilities
Lessons from Rhode Island’s Experience

 Wellness Incentives Should Be Kept Relatively Simple
   The ACA increases discounts employers are allowed to offer
    workers who engage in certain behaviors/achieve certain goals
   But: Limited expertise and HR personnel in small businesses
   Small group market may not be the ideal venue for adopting
    complex strategies for achieving wellness

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Lessons from Rhode Island's Failed HEALTHpact Plan

  • 1. The Design and Implementation of National Health Reform: Lessons from Rhode Island’s HEALTHpact Plan Edward Alan Miller, Ph.D., M.P.A. University of Massachusetts Boston Annual Meeting of AcademyHealth, Seattle, Washington, June 12-14, 2011
  • 2. Investigative Team  Edward Alan Miller, Ph.D., M.P.A.  Vincent Mor, Ph.D.  Amal Trivedi, M.D.  Sylvia Kuo, Ph.D.  Robert Wood Johnson Foundation (Grant #64214)
  • 3. National Trends in Small Group Coverage  ~2/3 of Americans under 65 insured in workplace  Large annual premium increases=>Coverage eroded  Shift costs to employees  Drop coverage  Firms dropping coverage from 1999 to 2009  <200 workers: 65% to 59%  <10 workers: 56% to 46%  >200 workers: steady at ~98/99%
  • 4. RI Trends in Small Group Coverage  94% of employers are small businesses (<50 workers), accounting for 35% of the state’s workforce  The proportion of small employers offering coverage dropped from 70% to 53% between 1997 and 2008
  • 5. What Is HEALTHpact?  State-sponsored health insurance product in RI small group market (firms w/<50 employees)  Targeted at small businesses facing the options of offering high deductible health plans or foregoing coverage altogether  Designed to help employees afford comprehensive coverage while linking benefit levels to risk reducing behavior  Premiums capped at 10% of the average RI wage
  • 6. Product Design Process  Wellness Advisory Committee-Fall 2006  Small employers, employer groups, brokers, direct payers, unions  Insurers were present but not “voting” members  RFP to BCBS and United-Winter 2006  Rates and benefit components approved-May 2007  Effective-October 2007  Product offered by all plans, privately labeled and distributed through the brokers
  • 7. HEALTHpact  Financial incentives for healthier choices and lower costs (“Advantage” vs. “Basic”)  Emphasis on personal responsibility  Advantage deductible/cost sharing lower than basic; where enrollees end up depends on their behavior  Premiums and coverage identical between “Advantage” and “Basic” plans
  • 8. HEALTHpact: Advantage v. Basic Advantage Basic Average Individual $362 (United); $362 (United); Monthly Premium $372 (BCBS) $372 (BCBS) Deductible $750/$1,500 $5,000/$10,000 (individual/family) Co-insurance 10% (United); 20% None (BCBS) Primary care/ specialist $10/$50 $30/$60 copay Rx copay $10/40/75 $10/$40/$75 after $250/$500 deductible Annual Out-of-Pocket $2,000/$4,000 $5,000/$10,000 Maximum Life Time Benefit Unlimited $1,000,000 per Maximum participant
  • 9. HEALTHpact: Other Observations  Insurers are required to provide small employers (<50 workers) the option of offering HEALTHpact  Small employers may offer HEALTHpact alongside other plans  Enrollment capped at 5,000 lives per insurer  Participation has been very low  Only 268 employer groups and 528 subscribers  Only 921 plan members (81% in BCBS; 19% in United)  In “Basic”: No United enrollees; just 8.3% BCBS enrollees
  • 10. Overview of Findings  Poor Product Design  Lack of Subsidy  Poor Value  Inherent Complexity/Novelty  Failure to Secure Buy-In of Insurers and Brokers  Insufficient Resources Provided to Conduct Necessary Outreach and Oversight
  • 11. Poor Product Design: Lack of Subsidy  Inclusion of a subsidy would have increased the plan’s value, thereby facilitating take-up among firms not offering coverage  Rather than drawing additional employers into the market the focus has been on firms considering dropping coverage or replacing it with a high deductible plan
  • 12. Poor Product Design: Poor Value  RI employers traditionally offer comparatively rich benefits; possibility of a “large” deductible therefore has proven to be a barrier to take-up  For a slightly higher premium employers can enroll employees in traditional high deductible plans without wellness requirements or risk of $10,000 deductible
  • 13. Poor Product Design: Inherent Complexity  Considered too complex and novel for insurers and brokers to explain to small business owners with insufficient expertise to make coverage decisions  Small employers typically lack human resources personnel; few have time or willingness to understand “paradigm” altering plans  Most small businesses would rather stick with what they know if they can afford it rather than adopt something perceived as unusual and different
  • 14. Limited Insurers and Broker Buy-In  Insurers not included as voting members on WAC; feel committee had to little expertise to both meet price point and avoid adverse selection  Carriers devoted minimal resources to promoting the plan; one carrier actively discouraged brokers  Brokers did not want to risk alienating clients by promoting a plan they did not believe in, understand, or feel is too time consuming to explain and learn
  • 15. Lack of Resources for Outreach/Monitoring  Few resources have been provided to fund program implementation; thus, little opportunity to stimulate “bottom up” demand from employers  State has to rely on insurers and brokers; two parties not necessarily interested in the program’s success  No money has been allocated for monitoring; thus, little opportunity to ensure broker and insurer compliance with plan requirements
  • 16. Lessons from Rhode Island’s Experience  Subsidies Are Critical to Stimulating Take-Up  Direct subsidies, tax credits, premium discounts  Those not offering coverage are unlikely to do so without them  Highlights the importance of up to six years of federal tax credits in the Patient Protection and Affordable Care Act (ACA)  But: Federal tax credits may not be large enough nor extend to sufficient numbers of small employers
  • 17. Lessons from Rhode Island’s Experience  Buy-In of Key Implementing Agents (e.g., Brokers and Insurers) Must Be Secured  Demonstrate benefits from participating exceed/equal the costs  Buy-in would be easier to achieve with a subsidy program  The ACA largely attempts to reduce the ranks of uninsured Americans through insurance market reforms  Health reform’s success will depend, in part, on the ability of regulators, insurers, and other key implementing agents to collaborate productively
  • 18. Lessons from Rhode Island’s Experience  Allocate Sufficient Resources for Outreach & Oversight  Monitoring critical when implementation activities delegated  Aggressive outreach campaigns critical for take-up as well  Primary responsibility for implementing small group reform under the ACA rests with the states  Barring Republican defunding efforts, the federal government will provide initial support for state implementation efforts  Once up and running, states will need to identify ways to finance continued administration/other responsbilities
  • 19. Lessons from Rhode Island’s Experience  Wellness Incentives Should Be Kept Relatively Simple  The ACA increases discounts employers are allowed to offer workers who engage in certain behaviors/achieve certain goals  But: Limited expertise and HR personnel in small businesses  Small group market may not be the ideal venue for adopting complex strategies for achieving wellness