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Martin Gould
Programme Manager
Public Sector Network
SOCITM 09




                            Making
                        Government
                        Work better
UK PUBLIC SECTOR ICT STRATEGY
THE UK PUBLIC SECTOR

•     is highly devolved

•     each Organisation has the ability, and constitutional right, to decide on its own approach to ICT etc.

BUT

•     As a whole, the Public Sector is a huge market with ability to influence price and direction

•     All organisations have a duty to ensure value for money – this means not re-inventing the wheel

•     There are some strategic ‘common good’ goals which will only achieve full benefit if addressed at a long
      term national level (e.g. Green ICT) rather than looking at short term local benefits

SO

•     The strategy sets out to create a common approach to infrastructure, bound together by common
      standards and procurement routes.

•     This will create a ‘fifth utility’ where computer resources, computer cycles and storage are accessed on
      demand like the existing electric, gas or water utilities.
THE VISION - A NETWORK OF NETWORKS
•   The PSN vision – users seamlessly linked
    through a ‘network of networks’, governed
    by uniform standards and capable of            THE PSN VISION
    accessing a range of business services
    when they need them with security and
    integrity guaranteed

•   Through creating an open marketplace
    governed by interoperability standards the
    Public Sector Network (PSN) aims to
    revolutionise the way the public sector buys
    and uses Voice and Data networks. It will
    drive efficiency savings, set a range of
    technical and service standards, and            The effect of a single
    improve the effectiveness of services            network, but with
                                                      multiple network
•   It will cover all Public Sector bodies.          service providers

•   The PSN aims to create a versatile private
    network for the Public Sector. Allowing
    Depts, Agencies and others to connect and
    share services

•   Through collaborative procurements a range
    of compatible and compliant services will be
    made available, creating an innovative
    market place to buy competitively priced
    services.
WHY SHOULD WE DO IT?
PSN Is The Way Forward                                    Catalyst For Change

•   Currently Public Bodies procure their                 •   The Cabinet Office set the ball rolling in its
    telecommunications in a needlessly expensive              strategy paper ‘Transformational Government
    and haphazard manner. Effort is often                     – Enabled by Technology’, followed by the
    duplicated and a third of network spend goes on           Operational Efficiency Programme, the Digital
    ‘gluing’ components together.                             Britain policy, and other Government
                                                              strategies; all of which have recognised the
•   The PSN will seamlessly link the Public Sector –          strategic importance of PSN.
    providing interoperability through standards
    agreed between network service providers.             •   The Operational Efficiency Programme (OEP)
                                                              and the Digital Britain report have outlined a
•   Customers will no longer need to have, or hire            vision of how public services should be
    through third parties, the expertise to provide           provided in the future, including:
    detailed technical specifications – just the
    capability and performance outcomes required.             • Increased use of shared services
                                                              • Collaborative procurement to assist
                                                                   departmental IT savings
•   Target savings are in the region of £500m a
                                                              • Re-use of infrastructure
    year, almost enough to build two large hospitals.
                                                              • Encouraging Investment from public and
                                                                  private sector , and a redirection of
•   PSN will cost little to deliver as it will make use           investment from repeated vertically integrated
    of existing equipment and collaborate with the                solutions to shared and innovative services
    market to design solutions rather than buying             •   Encourage safe network sharing
    them from a single supplier, yet it will achieve
    significant benefits, and align the public sector
                                                              •   Creating new business models and a new
                                                                  market place
    with marketplace trends. Why wouldn’t we do it?
KEY BENEFITS OF THE PSN

•   Aims to enable reduction in costs of up to 34%     •   Adoption of common standards allows the
    (approximately £500m per annum) through                development of common approaches to security,
    reduced duplication, savings in network                thereby reducing the costs of development,
    expenditure and shortened procurement                  assurance and implementation and reducing the
    exercises.                                             potential for breaches.

•   Through interoperability standards and the         •   Provide reduced procurement timescales, thanks
    ability to ‘plug and play’ new services it will        to a more agile approach and the creation of a
    provide a system that is more responsive to            PSN service directory which will save time and
    change.                                                money. In the majority of cases the procurement
                                                           can be reduced from 1-2 years to 2-3 months.
•   Re-use of assets will create greater efficiency
                                                       •   Industry benefits include: economies of scale;
    and longer serviceable lives (therefore reducing
    overall costs).                                        improved operational efficiency; and reduced
                                                           overheads, which can be passed on as reduced
                                                           service costs.
•   Authentication of users to common standards
    across the network enables authorisation of
    access to shared services.

•   Underpins other Government IT initiatives such
    as shared data centres and secure data
    transfer – allowing greater sharing and reduced
    costs across the public sector.
WHAT PSN IS - AND IS NOT
 PSN will create a new marketplace for
 network services allowing suppliers who meet
 the required interoperability and process
 standards to provide common services to
 many customers


 PSN will seem like one network to the end           PSN is not a central procurement for
 user, giving them the ability to easily reach out   networks.
 to other users or services (applications)
 anywhere across the public sector.
                                                     PSN will not buy (or sell) customer end
                                                     products or services.
 PSN sets standards to ensure interoperability
 and security (details of these are provided
 later)                                              The PSN Programme is not ‘buying’ central
                                                     services.

 PSN provides UK-wide networks and core
 services.                                           PSN is not providing ‘cloud’ services.


 PSN Compliant Framework Procurements will
 create a catalogue of commoditised network
 services and enable purchase of these by
 customer organisations through simple call-off


 PSN has the potential to benefit both public
 sector buyers and private sector sellers of
 network related services.
PSN AIMS AND OBJECTIVES
PSN Aims

•   Drive new levels of collaboration between         PSN Objectives
    industry and the Public Sector.
                                                      •   Deliver core PSN network and central services
•   Drive savings through more intelligent                through multiple interoperable suppliers by October
    procurement.                                          2010.

•   Improve interoperability across Government, in    •   Create an innovative and responsive Network
    support of shared services and flexibility.           Services marketplace through delivery of procurement
                                                          directory by the end of 2010.
•   Create a new and innovative market place.
                                                      •   Migrate GSi (Government Secure intranet) and MTS
•   Use industry approved technical, service and          (Managed Telecommunications Service) customers to
    management standards.                                 PSN services by February 2012 (earlier for MTS).

•   Develop the agility to cope with Government‘s     •   Ensure that the PSN marketplace is utilised by 80% of
    change culture, including location flexibility.       the public sector (approximately 4 million users) by the
                                                          end of 2012.
•   Align with Government's Operational Efficiency
    Programme, Digital Britain and other strategic
    ICT initiatives.

•   Enable the Government ICT strategy, including
    Government Cloud and applications store
PSN FEATURES -
    GOVERNMENT CONVEYANCE NETWORK (GCN)

•   The Government Conveyance Network
    (GCN), or central highway, will be           The Government Conveyance Network
    provided by the telecoms industry.

•   The GCN is a single network ‘mesh’
    formed from multiple networks provided by
    the private sector.

•   The GCN will be used by service providers
    to transport transactions between various
    connection points.                                                   Network
                                                   Network
                                                                         Service

                                                              GCN
                                                   Service
•   The GCN will be built to industry              Provider
                                                                         Provider
    standards, any telecoms suppliers who
    meets the standards can supply GCN
    services.
                                                              GCN
                                                                      Network
                                                      Network         Service
•   Network Service Providers will sell access        Service         Provider
    services to public sector organisations,          Provider
    using the GCN to interconnect.

•   Public sector customers can buy services
    from any one or more service providers yet
    be assured of transparent interoperability
    through common standards.
PSN FEATURES – OPERATING MODEL

What the Operating Model Does                        Approach To Refinement

•   Describes the technical, security, service,      •   Competitive Dialogue.
    commercial and governance models for
                                                     •   Open consultation, driven by Cabinet Office.
    operation of the PSN.
                                                     •   Forward development work by PSN
•   Sets out key overarching standards and               programme work-streams.
    requirements applying to all PSN services
    and PSN suppliers.                               PSN Engagement Approach

•   Provides an initial specification allowing the   •   Actively seeking additional partners to
    PSN programme, customers and suppliers to            participate in standards identification and
                                                         definition through the PSN programme
    deliver against their respective objectives.
                                                         workstreams.
    This specification will evolve with innovation
    and market changes, but only under controlled    •   Open collaboration via Cabinet Office website
    conditions.                                          – with papers uploaded for review.

                                                     •   Leading ICT companies encouraged to take
                                                         part in developing the PSN, but ‘brands left at
                                                         the door’.
PSN FEATURES –
SERVICE INFORMATION MONITOR (SIM)
•   An “Information Repository” allowing effective      •   All suppliers provide input to the SIM by means of
    management of the PSN, used by the Service              their Operational Support System
    Providers as a reference in disputes over the
    responsibility of an Incident or Problem            •   SIM is NOT responsible for resolving Incidents, but
                                                            informs Service Providers of significant events in
•   Provides an appropriate end-to-end view with near       progress and assists in identifying the root cause
    real-time service status information of service
    information and service inter-dependency            •   Capable of supporting multiple SIM instances
                                                            (potentially one per confidentiality impact level)
PSN DEPENDENCY -
AUTHENTICATION AND AUTHORISATION
•   The ability to interconnect is dependant on maintaining the trust
    between networks whilst enabling measures to improve usability
    (e.g. single sign-on).
•   Services operating across the PSN must be able to authenticate
    users, devices or applications wishing to access the service to:
    •   Provide Inter organisation access controls without excessive
        proliferation of Virtual Private Networks (VPNs)
    •   Allow interaction with crypto management mechanisms to
        support IPSEC for IL3 and IL4
    •   Provide SIM access controls
    •   Ensure that PSN Core capabilities enable applications in a
        predictable, consistent and efficient way
    •   Enable ‘nomadity’ (users ability to access their
        ‘services’ regardless of physical location)
•   Common standards for authentication will allow
    recognition without complex, expensive, time
    consuming and (often) inaccurate translation
    mechanisms.
•   Building authentication in at this level will be cheaper
    and more agile than network engineering at the vpn
    level
WHY TALK ABOUT TRANSITION PLANNING NOW?


  PSN is happening.
  The programme is ready to start initial transition activities.
  Transition Planning is the emerging area in PSN.
  PSN awareness and interest is growing.
  It is never too early to start planning.



The key question you should be asking…


How do I plan for PSN?
TRANSITION WILL TAKE MANY FORMS …
                  ……. depending on your starting point



    PSN                                  PSN




             Over 600 Stakeholders
      Everyone’s Transition will be different
PSN COMPLIANCE ISSUES FOR LOCAL GOVT


Segregation of traffic                                  Remote Access
Separation between citizen or internet facing           The PSN concept is to allow access anywhere,
capabilities (e.g. terminals in libraries), internal    anyplace anytime on any device. It is likely that
departmental or council capabilities and access to      people will be able to use their personal equipment
wider government capabilities will still be required    to access some services, but they may require
in the PSN era, but with more flexibility over how it   some device (e.g. a USB stick) which will isolate
can be achieved.                                        their ‘office’ session from anything else on the
Authorised equipment                                    device. These devices are in development but are
                                                        not yet approved for use by CESG. It is hoped
It will eventually be possible to use any equipment     they will be available in the PSN timescales.
to gain access to some PSN services, however the
degree of access will be dictated by the compliance     VoIP
status of the equipment in use as well as the user      VoIP services will be offered through the PSN
credentials.                                            delivery frameworks and we would encourage all
Duplicate mailboxes                                     public sector buyers to source from these.

There will be a need to differentiate between
‘trusted’ mail addresses and untrusted ones.            In order to achieve an elegant PSN solution
                                                        which meets PSN needs, Local Government must
                                                        join the workstream design work.
PSN NETWORK SERVICES PROCUREMENT
•   The Government has launched an initial collaborative
    procurement, formally aligned to delivery of the PSN
    vision.

•   The PSN programme is using the expertise of Buying
    Solutions to execute this initial procurement to the PSN
    specification and timescale.

•   This will establish:

    •     A common network and core services providing
          interconnectivity for public sector organisations
          across the UK;

    •     a contracting framework allowing for consumption
          by any public sector organisation; and

    •     an initial ‘directory’ of compliant voice and data
          services capable of operating across the PSN –
          enabling customers to select successor services
          to the current Government Secure Intranet (GSi)
          and Managed Telephony Service (MTS)
          contracts.
WORKING HARD TO BUILD THE PSN
•   Five specialist workstreams, with volunteer
    industry and public sector resources, developing
    PSN policy and standards.

•   Outputs delivered include:
    • PSN Operating model
    • First draft Code of Connection and Code of
      Interconnection
    • Transition planning approach
    • Initial Technical and Service Management
      standards

    •   Planned live service deliverables include:
    •
    •
    •
        Full PSN Design baseline – Q3 2009
        Service Information Monitor (SIM) – Q3 2010
        Government Conveyance Network – Q2 2010
                                                       “   The digital revolution is
                                                           changing all our lives
    •
    •
    •
        PSN Services Framework – Q3 2010
        MTS Transition (complete) – Q4 2011
        GSi Transition (complete) – Q1 2012
                                                           beyond recognition.
                                                           Prime Minister Gordon Brown
                                                                                         ”
PSN – WHERE NEXT
•   The world is constantly changing, and communications is one
    of the fastest changing industries in it.

•   Following release of initial capabilities PSN will continue to
    evolve.

•   There will not be a PSN 2 or PSN 3, rather there will be
    constant, market led but government regulated, innovation
    and evolution.

•   Amongst the concepts which will be considered in the near
    future are:

        Integration of technical services into business services –
        i.e. business services which come with communications
        ‘wrapped in’

        Context and federation services for networks – allowing
        true user mobility

        Full transition to IPV6 – reducing cost and carbon
        footprint

        Secure Wireless Networks – cheaper installation and
        change, greater mobility

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Martin Gould Psn

  • 1. Martin Gould Programme Manager Public Sector Network SOCITM 09 Making Government Work better
  • 2. UK PUBLIC SECTOR ICT STRATEGY THE UK PUBLIC SECTOR • is highly devolved • each Organisation has the ability, and constitutional right, to decide on its own approach to ICT etc. BUT • As a whole, the Public Sector is a huge market with ability to influence price and direction • All organisations have a duty to ensure value for money – this means not re-inventing the wheel • There are some strategic ‘common good’ goals which will only achieve full benefit if addressed at a long term national level (e.g. Green ICT) rather than looking at short term local benefits SO • The strategy sets out to create a common approach to infrastructure, bound together by common standards and procurement routes. • This will create a ‘fifth utility’ where computer resources, computer cycles and storage are accessed on demand like the existing electric, gas or water utilities.
  • 3. THE VISION - A NETWORK OF NETWORKS • The PSN vision – users seamlessly linked through a ‘network of networks’, governed by uniform standards and capable of THE PSN VISION accessing a range of business services when they need them with security and integrity guaranteed • Through creating an open marketplace governed by interoperability standards the Public Sector Network (PSN) aims to revolutionise the way the public sector buys and uses Voice and Data networks. It will drive efficiency savings, set a range of technical and service standards, and The effect of a single improve the effectiveness of services network, but with multiple network • It will cover all Public Sector bodies. service providers • The PSN aims to create a versatile private network for the Public Sector. Allowing Depts, Agencies and others to connect and share services • Through collaborative procurements a range of compatible and compliant services will be made available, creating an innovative market place to buy competitively priced services.
  • 4. WHY SHOULD WE DO IT? PSN Is The Way Forward Catalyst For Change • Currently Public Bodies procure their • The Cabinet Office set the ball rolling in its telecommunications in a needlessly expensive strategy paper ‘Transformational Government and haphazard manner. Effort is often – Enabled by Technology’, followed by the duplicated and a third of network spend goes on Operational Efficiency Programme, the Digital ‘gluing’ components together. Britain policy, and other Government strategies; all of which have recognised the • The PSN will seamlessly link the Public Sector – strategic importance of PSN. providing interoperability through standards agreed between network service providers. • The Operational Efficiency Programme (OEP) and the Digital Britain report have outlined a • Customers will no longer need to have, or hire vision of how public services should be through third parties, the expertise to provide provided in the future, including: detailed technical specifications – just the capability and performance outcomes required. • Increased use of shared services • Collaborative procurement to assist departmental IT savings • Target savings are in the region of £500m a • Re-use of infrastructure year, almost enough to build two large hospitals. • Encouraging Investment from public and private sector , and a redirection of • PSN will cost little to deliver as it will make use investment from repeated vertically integrated of existing equipment and collaborate with the solutions to shared and innovative services market to design solutions rather than buying • Encourage safe network sharing them from a single supplier, yet it will achieve significant benefits, and align the public sector • Creating new business models and a new market place with marketplace trends. Why wouldn’t we do it?
  • 5. KEY BENEFITS OF THE PSN • Aims to enable reduction in costs of up to 34% • Adoption of common standards allows the (approximately £500m per annum) through development of common approaches to security, reduced duplication, savings in network thereby reducing the costs of development, expenditure and shortened procurement assurance and implementation and reducing the exercises. potential for breaches. • Through interoperability standards and the • Provide reduced procurement timescales, thanks ability to ‘plug and play’ new services it will to a more agile approach and the creation of a provide a system that is more responsive to PSN service directory which will save time and change. money. In the majority of cases the procurement can be reduced from 1-2 years to 2-3 months. • Re-use of assets will create greater efficiency • Industry benefits include: economies of scale; and longer serviceable lives (therefore reducing overall costs). improved operational efficiency; and reduced overheads, which can be passed on as reduced service costs. • Authentication of users to common standards across the network enables authorisation of access to shared services. • Underpins other Government IT initiatives such as shared data centres and secure data transfer – allowing greater sharing and reduced costs across the public sector.
  • 6. WHAT PSN IS - AND IS NOT PSN will create a new marketplace for network services allowing suppliers who meet the required interoperability and process standards to provide common services to many customers PSN will seem like one network to the end PSN is not a central procurement for user, giving them the ability to easily reach out networks. to other users or services (applications) anywhere across the public sector. PSN will not buy (or sell) customer end products or services. PSN sets standards to ensure interoperability and security (details of these are provided later) The PSN Programme is not ‘buying’ central services. PSN provides UK-wide networks and core services. PSN is not providing ‘cloud’ services. PSN Compliant Framework Procurements will create a catalogue of commoditised network services and enable purchase of these by customer organisations through simple call-off PSN has the potential to benefit both public sector buyers and private sector sellers of network related services.
  • 7. PSN AIMS AND OBJECTIVES PSN Aims • Drive new levels of collaboration between PSN Objectives industry and the Public Sector. • Deliver core PSN network and central services • Drive savings through more intelligent through multiple interoperable suppliers by October procurement. 2010. • Improve interoperability across Government, in • Create an innovative and responsive Network support of shared services and flexibility. Services marketplace through delivery of procurement directory by the end of 2010. • Create a new and innovative market place. • Migrate GSi (Government Secure intranet) and MTS • Use industry approved technical, service and (Managed Telecommunications Service) customers to management standards. PSN services by February 2012 (earlier for MTS). • Develop the agility to cope with Government‘s • Ensure that the PSN marketplace is utilised by 80% of change culture, including location flexibility. the public sector (approximately 4 million users) by the end of 2012. • Align with Government's Operational Efficiency Programme, Digital Britain and other strategic ICT initiatives. • Enable the Government ICT strategy, including Government Cloud and applications store
  • 8. PSN FEATURES - GOVERNMENT CONVEYANCE NETWORK (GCN) • The Government Conveyance Network (GCN), or central highway, will be The Government Conveyance Network provided by the telecoms industry. • The GCN is a single network ‘mesh’ formed from multiple networks provided by the private sector. • The GCN will be used by service providers to transport transactions between various connection points. Network Network Service GCN Service • The GCN will be built to industry Provider Provider standards, any telecoms suppliers who meets the standards can supply GCN services. GCN Network Network Service • Network Service Providers will sell access Service Provider services to public sector organisations, Provider using the GCN to interconnect. • Public sector customers can buy services from any one or more service providers yet be assured of transparent interoperability through common standards.
  • 9. PSN FEATURES – OPERATING MODEL What the Operating Model Does Approach To Refinement • Describes the technical, security, service, • Competitive Dialogue. commercial and governance models for • Open consultation, driven by Cabinet Office. operation of the PSN. • Forward development work by PSN • Sets out key overarching standards and programme work-streams. requirements applying to all PSN services and PSN suppliers. PSN Engagement Approach • Provides an initial specification allowing the • Actively seeking additional partners to PSN programme, customers and suppliers to participate in standards identification and definition through the PSN programme deliver against their respective objectives. workstreams. This specification will evolve with innovation and market changes, but only under controlled • Open collaboration via Cabinet Office website conditions. – with papers uploaded for review. • Leading ICT companies encouraged to take part in developing the PSN, but ‘brands left at the door’.
  • 10. PSN FEATURES – SERVICE INFORMATION MONITOR (SIM) • An “Information Repository” allowing effective • All suppliers provide input to the SIM by means of management of the PSN, used by the Service their Operational Support System Providers as a reference in disputes over the responsibility of an Incident or Problem • SIM is NOT responsible for resolving Incidents, but informs Service Providers of significant events in • Provides an appropriate end-to-end view with near progress and assists in identifying the root cause real-time service status information of service information and service inter-dependency • Capable of supporting multiple SIM instances (potentially one per confidentiality impact level)
  • 11. PSN DEPENDENCY - AUTHENTICATION AND AUTHORISATION • The ability to interconnect is dependant on maintaining the trust between networks whilst enabling measures to improve usability (e.g. single sign-on). • Services operating across the PSN must be able to authenticate users, devices or applications wishing to access the service to: • Provide Inter organisation access controls without excessive proliferation of Virtual Private Networks (VPNs) • Allow interaction with crypto management mechanisms to support IPSEC for IL3 and IL4 • Provide SIM access controls • Ensure that PSN Core capabilities enable applications in a predictable, consistent and efficient way • Enable ‘nomadity’ (users ability to access their ‘services’ regardless of physical location) • Common standards for authentication will allow recognition without complex, expensive, time consuming and (often) inaccurate translation mechanisms. • Building authentication in at this level will be cheaper and more agile than network engineering at the vpn level
  • 12. WHY TALK ABOUT TRANSITION PLANNING NOW? PSN is happening. The programme is ready to start initial transition activities. Transition Planning is the emerging area in PSN. PSN awareness and interest is growing. It is never too early to start planning. The key question you should be asking… How do I plan for PSN?
  • 13. TRANSITION WILL TAKE MANY FORMS … ……. depending on your starting point PSN PSN Over 600 Stakeholders Everyone’s Transition will be different
  • 14. PSN COMPLIANCE ISSUES FOR LOCAL GOVT Segregation of traffic Remote Access Separation between citizen or internet facing The PSN concept is to allow access anywhere, capabilities (e.g. terminals in libraries), internal anyplace anytime on any device. It is likely that departmental or council capabilities and access to people will be able to use their personal equipment wider government capabilities will still be required to access some services, but they may require in the PSN era, but with more flexibility over how it some device (e.g. a USB stick) which will isolate can be achieved. their ‘office’ session from anything else on the Authorised equipment device. These devices are in development but are not yet approved for use by CESG. It is hoped It will eventually be possible to use any equipment they will be available in the PSN timescales. to gain access to some PSN services, however the degree of access will be dictated by the compliance VoIP status of the equipment in use as well as the user VoIP services will be offered through the PSN credentials. delivery frameworks and we would encourage all Duplicate mailboxes public sector buyers to source from these. There will be a need to differentiate between ‘trusted’ mail addresses and untrusted ones. In order to achieve an elegant PSN solution which meets PSN needs, Local Government must join the workstream design work.
  • 15. PSN NETWORK SERVICES PROCUREMENT • The Government has launched an initial collaborative procurement, formally aligned to delivery of the PSN vision. • The PSN programme is using the expertise of Buying Solutions to execute this initial procurement to the PSN specification and timescale. • This will establish: • A common network and core services providing interconnectivity for public sector organisations across the UK; • a contracting framework allowing for consumption by any public sector organisation; and • an initial ‘directory’ of compliant voice and data services capable of operating across the PSN – enabling customers to select successor services to the current Government Secure Intranet (GSi) and Managed Telephony Service (MTS) contracts.
  • 16. WORKING HARD TO BUILD THE PSN • Five specialist workstreams, with volunteer industry and public sector resources, developing PSN policy and standards. • Outputs delivered include: • PSN Operating model • First draft Code of Connection and Code of Interconnection • Transition planning approach • Initial Technical and Service Management standards • Planned live service deliverables include: • • • Full PSN Design baseline – Q3 2009 Service Information Monitor (SIM) – Q3 2010 Government Conveyance Network – Q2 2010 “ The digital revolution is changing all our lives • • • PSN Services Framework – Q3 2010 MTS Transition (complete) – Q4 2011 GSi Transition (complete) – Q1 2012 beyond recognition. Prime Minister Gordon Brown ”
  • 17. PSN – WHERE NEXT • The world is constantly changing, and communications is one of the fastest changing industries in it. • Following release of initial capabilities PSN will continue to evolve. • There will not be a PSN 2 or PSN 3, rather there will be constant, market led but government regulated, innovation and evolution. • Amongst the concepts which will be considered in the near future are: Integration of technical services into business services – i.e. business services which come with communications ‘wrapped in’ Context and federation services for networks – allowing true user mobility Full transition to IPV6 – reducing cost and carbon footprint Secure Wireless Networks – cheaper installation and change, greater mobility