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The Next Communication Channel:
   Mobile Marketing and Beyond



                 Title slide




The Rise of the Mobile Connected Restaurant / Club
Quick Stats
Connect with Your Potential Clients
      WITH ADVATEXT’S GEO-TARGETING CAPABILITIES,
                   Exactly When You Want
            YOU CAN REACH YOUR CUSTOMERS
               And Right When They are Hungry!
        WHENEVER YOU WANT, WHEREVER THEY ARE




FREE Appetizer Next Visit
  Text RESTAURANT to
         55469
72% of Canadians text message
across all demographics

 67% of customers would like to
receive mobile alerts or reminders

Twice as many people Text Message
than own a Television set

82% of Canadians do not leave the
house without their cell phones

CTIA 2009
Example Point of Sale Display

      Table Tent/ Talker
Text Call to Action
           Live Demonstration “Try it on your phone
                            Now!”
                     KEYWOR         SHORTCODE
                        D             (STAYS THE
                     (CHANGES            SAME)
                         )


         Text RESTAURANT55469
            RESTAURAN to 55469 to Receive
                  T     FREE
                 Appetizer Next Visit
                                When client texts,
                                 They are entered
                                Into the database!




TEXT MESSAGING 101
Timely Promotions = Higher Redemption Rates
Schedule the Delivery of Coupons, Reminders, and Offers at exactly the right moment!
    Putting the Offers Right in the Hand of your Current and Potential Customers!

                          = More Transactions per Month




 Mama DeLuca: Free              Johnnies Italiano: Happy     75th Street Brewery: Buy
 Cheese stix w/ purchase of     Hour prices tonight and      any Steak entrée this
 any Large Specialty this       tomorrow w/ code             weekend and receive $3
 week only, exp. 3/11,          mb8932, show msg 2           OFF, limit 2 per table call
 Reply STOP 2end                redeem, exp. 3/29 Reply      for reservation (816)223-
                                STOP 2end                    8584 Reply STOP 2end
(Example of Return-on-Investment on a small scale)

   1,000            4% or Higher
Customers         Redemption Rate            Average
  in your         on Promotion or          Transaction
 database             Coupon


 Restaurant Industry ranges between 4-13% redemptions on Mobile offers
                               and coupons

                  Quantifiable Return on this direct media!

            Investment to send 1000 messages to Database? $50
            ROI on 40+ Customers walking in for Lunch or Dinner?
                         $15 average ticket? $600
The Mobile World 101

        3 Components to Database Building
      1. Point of Sale
         Get Cashiers, Hostess, Servers to tell customers to Text-in for a great   To: 55469
                                                                                   MSG: food
         instant deal; Place banners, signs, table tents, or a card inside the
         check presenter and build 10-20 customers per day into your
         database!

      2. Add the Mobile “Opt-in” Option to your
         current Website
          Options to capture online traffic into the
                                                                                   Mobile Number
          Mobile database from the web

      3. Traditional Media (capture new clients)
               Add the Mobile Call-to-Action to
               every Advertisement; print, radio,
               coupon, event, TV, etc.
Point of Sale Options
                                      (Every Customer that walks in the door should be
                                         offered the opportunity to “Text” in for some great
                  Text QUESO to 55469    sounding deal, promotion, or opportunity.
Get an Instant text-coupon right back to
your Phone. Not valid with any other
offers,Show message to redeem, msg         Table Tents, Buttons on staff, Bag Stuffers, Window
and data rates May apply.
                                              displays, flyer inside check presenter, are all
                                              options to promote;


                                           1. A Free entrée, appetizer, or $5 OFF next visit!
                                           (These instant coupons for next visit frequently will
           Panchero’s: Free Chips
           and Queso next visit w/
                                              be a minimum purchase coupon that expires
           purchase of any Burrito.           within a couple weeks)
           Show msg to redeem exp.
           10.31. code 745xlt. Reply       2. An Instant discount or Free item THIS VISIT!
           STOP 2end
                                           (Some restaurants have great success with their
                                              servers offering an instant free cheese dip,
                                              breadsticks, or softdrinks to encourage instant
                      Goal:                   database growth)
 Build a Database of 10-15 People
                                           3. A chance to win a great prize!
per day for future Loyalty Marketing
– Get 2 or 3 additional transactions       (Sweepstakes type offers generally perform more
        from them this year!                  poorly, yet can work if promoted correctly)
Capture Web Traffic into Database!


                                                 Panchero’s: Reply w/ your
                                                 email to this message to
                                                 complete your entry, plus
                                                 watch for great deals from
                                                 us! Reply STOP 2end




           Donate NOW!     Enter Mobile Number




                         Enter mobile number
                     Send to my Mobile Phone




Beauty Brands Secret
        Sale!
Capture Web Traffic into Database!


                                                                              Panchero’s: $3 OFF your
                                                                              next purchase of $15 or
                                                                              more, expires 3/22/11,
                                                                              code mb 98983, watch for
                                                                              more great deals! Reply
                                                                              STOP 2end



                                                 Instant Coupon for $3 OFF



           Donate NOW!     Enter Mobile Number
                                                 Type in your Mobile Number
                                                  And the Environmentally
                                                   Friendly Coupon will be
                                                  Sent Right to your Phone!




                         Enter mobile number
                     Send to my Mobile Phone




Beauty Brands Secret
        Sale!
Capture LEADS with Mobile Keywords!
        By adding Mobile keywords to every Traditional Broadcast media like Coupon drops,
        radio spots, event marketing, print ads, and outdoor displays, you can capture New
                                      Customers more easily.


             Taking Your Broadcast Media/ Event/ Flier to your
                      Potential Customer’s handset!
                                                                                                Studies Show a Text-
                                                                                               message stays on the
                                                   Text PANDA to 55469                         cell-phone an average
                                                   And get your environmentally friendly
                                                   coupon                                            of 12 days.
        Our Menu Right to Your Phone!              right on your phone. Must Text 2 receive!

     Just Text OVERSTUFFED to 72727                                                                       =
    Plus Get Your Instant Coupon Right to                                                      This means additional
                Your Phone!                                                                      exposures to your
                                                                                                      audience

Instantly Deliver:
•Pictures                                   More Conversion = 5-10% Increase in Overall Customer base
•Coupons                      YOUR
•Links to Website            COUPON         Once Customers engage off of Traditional Broadcast they are
•And more                     HERE!         Captured in the Mobile database.

                                            Future text-promotions will be delivered right to their handset
                                            And right when they are hungry equating to NEW CUSTOMERS!
Send Promotions to your Database to do More
                            Than Just Coupon!
  • Increase Social Network
                                                            • Capture Email
    Followers
                                                            • Support Causes
  • More Transactions per year




Ted’s BBQ: Facebook                               Burrito        Panchero’s Gift Cards be at the
                                                                      Jan’s Donuts will
Exclusive Special just                                           are the best gift! Click taking
                                                                      Fair this weekend
posted, “Like Us” NOW for      To Complete your entry for a      here donations for March of
                                                                       and be finished
even more VIP treatment.       chance to Win Free Burrito’s      shopping. come by our booth
                                                                      Dimes,
Reply STOP 2quit               for a year, reply with your       http://xmaspanch.wap some
                                                                      and donate and get
                               email address and watch for       Reply STOP 2quit Reply STOP
                                                                      great Breakfast!
                               future great deals! Reply              2end
                               STOP 2end
Contact Rob Cosman
       Social Life Agency

http://www.sociallifeagency.com

        P: 416-629-1469
Email: Rob@sociallifeagency.com

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Mobile Marketing for Restaurants

  • 1. The Next Communication Channel: Mobile Marketing and Beyond Title slide The Rise of the Mobile Connected Restaurant / Club
  • 3. Connect with Your Potential Clients WITH ADVATEXT’S GEO-TARGETING CAPABILITIES, Exactly When You Want YOU CAN REACH YOUR CUSTOMERS And Right When They are Hungry! WHENEVER YOU WANT, WHEREVER THEY ARE FREE Appetizer Next Visit Text RESTAURANT to 55469
  • 4. 72% of Canadians text message across all demographics 67% of customers would like to receive mobile alerts or reminders Twice as many people Text Message than own a Television set 82% of Canadians do not leave the house without their cell phones CTIA 2009
  • 5. Example Point of Sale Display Table Tent/ Talker
  • 6. Text Call to Action Live Demonstration “Try it on your phone Now!” KEYWOR SHORTCODE D (STAYS THE (CHANGES SAME) ) Text RESTAURANT55469 RESTAURAN to 55469 to Receive T FREE Appetizer Next Visit When client texts, They are entered Into the database! TEXT MESSAGING 101
  • 7. Timely Promotions = Higher Redemption Rates Schedule the Delivery of Coupons, Reminders, and Offers at exactly the right moment! Putting the Offers Right in the Hand of your Current and Potential Customers! = More Transactions per Month Mama DeLuca: Free Johnnies Italiano: Happy 75th Street Brewery: Buy Cheese stix w/ purchase of Hour prices tonight and any Steak entrée this any Large Specialty this tomorrow w/ code weekend and receive $3 week only, exp. 3/11, mb8932, show msg 2 OFF, limit 2 per table call Reply STOP 2end redeem, exp. 3/29 Reply for reservation (816)223- STOP 2end 8584 Reply STOP 2end
  • 8. (Example of Return-on-Investment on a small scale) 1,000 4% or Higher Customers Redemption Rate Average in your on Promotion or Transaction database Coupon Restaurant Industry ranges between 4-13% redemptions on Mobile offers and coupons Quantifiable Return on this direct media! Investment to send 1000 messages to Database? $50 ROI on 40+ Customers walking in for Lunch or Dinner? $15 average ticket? $600
  • 9.
  • 10. The Mobile World 101 3 Components to Database Building 1. Point of Sale Get Cashiers, Hostess, Servers to tell customers to Text-in for a great To: 55469 MSG: food instant deal; Place banners, signs, table tents, or a card inside the check presenter and build 10-20 customers per day into your database! 2. Add the Mobile “Opt-in” Option to your current Website Options to capture online traffic into the Mobile Number Mobile database from the web 3. Traditional Media (capture new clients) Add the Mobile Call-to-Action to every Advertisement; print, radio, coupon, event, TV, etc.
  • 11. Point of Sale Options (Every Customer that walks in the door should be offered the opportunity to “Text” in for some great Text QUESO to 55469 sounding deal, promotion, or opportunity. Get an Instant text-coupon right back to your Phone. Not valid with any other offers,Show message to redeem, msg Table Tents, Buttons on staff, Bag Stuffers, Window and data rates May apply. displays, flyer inside check presenter, are all options to promote; 1. A Free entrée, appetizer, or $5 OFF next visit! (These instant coupons for next visit frequently will Panchero’s: Free Chips and Queso next visit w/ be a minimum purchase coupon that expires purchase of any Burrito. within a couple weeks) Show msg to redeem exp. 10.31. code 745xlt. Reply 2. An Instant discount or Free item THIS VISIT! STOP 2end (Some restaurants have great success with their servers offering an instant free cheese dip, breadsticks, or softdrinks to encourage instant Goal: database growth) Build a Database of 10-15 People 3. A chance to win a great prize! per day for future Loyalty Marketing – Get 2 or 3 additional transactions (Sweepstakes type offers generally perform more from them this year! poorly, yet can work if promoted correctly)
  • 12. Capture Web Traffic into Database! Panchero’s: Reply w/ your email to this message to complete your entry, plus watch for great deals from us! Reply STOP 2end Donate NOW! Enter Mobile Number Enter mobile number Send to my Mobile Phone Beauty Brands Secret Sale!
  • 13. Capture Web Traffic into Database! Panchero’s: $3 OFF your next purchase of $15 or more, expires 3/22/11, code mb 98983, watch for more great deals! Reply STOP 2end Instant Coupon for $3 OFF Donate NOW! Enter Mobile Number Type in your Mobile Number And the Environmentally Friendly Coupon will be Sent Right to your Phone! Enter mobile number Send to my Mobile Phone Beauty Brands Secret Sale!
  • 14. Capture LEADS with Mobile Keywords! By adding Mobile keywords to every Traditional Broadcast media like Coupon drops, radio spots, event marketing, print ads, and outdoor displays, you can capture New Customers more easily. Taking Your Broadcast Media/ Event/ Flier to your Potential Customer’s handset! Studies Show a Text- message stays on the Text PANDA to 55469 cell-phone an average And get your environmentally friendly coupon of 12 days. Our Menu Right to Your Phone! right on your phone. Must Text 2 receive! Just Text OVERSTUFFED to 72727 = Plus Get Your Instant Coupon Right to This means additional Your Phone! exposures to your audience Instantly Deliver: •Pictures More Conversion = 5-10% Increase in Overall Customer base •Coupons YOUR •Links to Website COUPON Once Customers engage off of Traditional Broadcast they are •And more HERE! Captured in the Mobile database. Future text-promotions will be delivered right to their handset And right when they are hungry equating to NEW CUSTOMERS!
  • 15. Send Promotions to your Database to do More Than Just Coupon! • Increase Social Network • Capture Email Followers • Support Causes • More Transactions per year Ted’s BBQ: Facebook Burrito Panchero’s Gift Cards be at the Jan’s Donuts will Exclusive Special just are the best gift! Click taking Fair this weekend posted, “Like Us” NOW for To Complete your entry for a here donations for March of and be finished even more VIP treatment. chance to Win Free Burrito’s shopping. come by our booth Dimes, Reply STOP 2quit for a year, reply with your http://xmaspanch.wap some and donate and get email address and watch for Reply STOP 2quit Reply STOP great Breakfast! future great deals! Reply 2end STOP 2end
  • 16. Contact Rob Cosman Social Life Agency http://www.sociallifeagency.com P: 416-629-1469 Email: Rob@sociallifeagency.com