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Dirk Krafzig S O A And Conveys Law
- 1. This Presentation Courtesy of the International SOA Symposium October 7-8, 2008 Amsterdam Arena www.soasymposium.com info@soasymposium.com Founding Sponsors Platinum Sponsors Gold Sponsors Silver Sponsors Enterprise SOA and Convey‘s Law October 2008 Dirk Krafzig Copyright © 2004-2008 by BusinessGlue GmbH 1
- 2. About the Speaker Dirk Krafzig Married, 2 Kids Promoting SOA since 2000 Enterprise SOA: Krafzig, Banke, Slama, Prentice Hall, 2004. Today SOA Coaching IT Strategy Consulting Slide 3 Conway’s Law Conway„s law: "Organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations." Example: Insurance Industry Sales Claims Underwriting … Department Department Department Sales Claims Underwriting … Application Application Application Slide 4 2
- 3. Conway’s Law Is that a problem? Example: Insurance Industry Sales Claims Underwriting … Department Department Department Sales Claims Underwriting … Application Application Application Slide 5 Re-organization Can Jeopardize IT Structure Sales Claims Underwriting … ✔ Department Department Department Sales Claims Underwriting … Application Application Application … ✖ Health Life P&C Department Department Department ? ? ? Sales Claims Underwriting … Application Application Application Slide 6 3
- 4. Re-organization Can Jeopardize IT Structure Sales Claims Underwriting … ✔ Department Department Department Sales Claims Underwriting … Application Application Application … ✖ North America EMEA APAC ? ? ? Sales Claims Underwriting … Application Application Application Slide 7 Re-organization Can Jeopardize IT Structure Claims Department … ✔ Simple Cases Complex Cases Complains … Claims Application Claims Department … ✖ All-round Clerk ? … Claims Application Slide 8 4
- 5. Re-organization Can Cause The Need For Major Change Of IT Applications Expensive Risky Sales Claims Underwriting Health Life P&C Department Department Department Department Department Department Sales Claims Underwriting Health Life P&C Application Application Application Application Application Application Complex Long Way Slide 9 SOA Transformation Incremental Sales Claims Underwriting Sales Claims Underwriting Department Department Department Department Department Department Sales App. Claims App. Underwriting Light-weight applications Sales Claims Underwriting Application Application Application Customer Contract Service Service Claims Service Product Payment Service Service Archive Service Create reusable IT components Slide 10 5
- 6. SOA Transformation Sales Claims Underwriting Health Life P&C Department Department Department Department Department Department Health App. Life App. P&C App. Sales Claims Underwriting Application Application Application Customer Contract Service Service Claims Service Product Payment Service Service Archive Light-weight applications Service can be changed/replaced easily Slide 11 Let’s Apply Conway’s Law Those Apps are going to become monoliths. Sales Claims Underwriting Health Life P&C Department Department Department Department Department Department Health App. Life App. P&C App. Sales Claims Underwriting Application Application Application Customer Contract Service Service Claims Service Product Payment Service Service Archive Service Slide 12 6
- 7. Let’s Apply Conway’s Law Can those services survive? Sales Claims Underwriting Sales Claims Underwriting Health Life P&C Department Department Department Department Department Department Department Department Department Sales App. Claims App. Underwriting Health App. Life App. P&C App. Sales Claims Underwriting Application Application Application Customer Contract Customer Contract Service Service Service Service Claims Claims Service Service Product Product Payment Service Payment Service Service Service Archive Archive Service Service Can those services evolve? Slide 13 Shared Services Need Owners Sales Claims Underwriting Department Department Department Sales App. Claims App. Underwriting CRM Department Customer Contract Service Service Claims Service Shared Payment Product Service Services Service Archive Service Department Global Billing Department SOA Competence Center Slide 14 7
- 8. Shared Services Need Owners Budget Incentives Proactive planning Long-term vs. short-term perspective Quality Costs Slide 15 How To Roll-out SOA Seems to be fast … Need enthusiasts that stay for 10+ years in the company Have you ever seen that? Need a CIO to that stays for 10+ years in the company Allow organization to evolve in manageable steps Slide 16 8
- 9. Case Studies Slide 17 Case Study 1: Telecommunication Global telecommunication company High affinity for technology Weak IT governance Step 1: Launch “SOA Department” Step 2: Create technical platform Leading edge technology Model-driven Step 3: Provide SOA middleware for projects Thousands of service operations … … but yet only very few reusable assets Slide 18 9
- 10. Case Study 2: Insurance A Regional insurance company in Europe Have been in a miserable situation after several failed “internet” projects New CIO used SOA to leverage legacy applications for new requirements Very successful projects Costs Speed However … No business owner When CIO left SOA initiative slowed down Slide 19 Case Study 3: Insurance B Global insurance company 3 regional SOAs already in place Need for a global initiative to support company objectives Start the 4th SOA in order to create global platform Department for Shared Platforms SOA Competence Center Email, HR, Finance, Archive … Challenges Alignment with business lines Top management support Funding Slide 20 10
- 11. Case Study 4: Transportation Global transportation firm / Very specialized small market 4 departments of IT daughter deliver 4 parts of solution offering Requirements More homogeneous product Synergies between departments Facilitate integration 1 shared services group Infrastructure ESB Functional architecture Shared components Slide 21 Thank you … Slide 22 11