SlideShare a Scribd company logo
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Using Social Media
to Make a Difference!
 Sexual Assault Crisis & Support Center providing
services in Cumberland & York Counties
 Advocacy and support services
 Awareness and prevention programs
 Outreach and community organizing
 To strive for a world without sexual violence
 To be proactive & reactive
 To partner with others committed to our vision
 To celebrate & advocate for personal growth
& social change through adversity
 Direct Services
◦ 24-hour crisis & support line
◦ Support groups
◦ Advocacy
 Outreach
◦ Homeless Programs/Services to Incarcerated Women
◦ Community collaboration/organizing
 Education/Awareness
◦ School-based education program
◦ Community Education
◦ Professional Training
ALL OUR PROGRAMS ARE FREE!!
 Difficult/Complicated issue to talk about
 Expertise in service provision, not marketing
 Competition
 Scarce resources
 $$$$$
 Free
 Easy to Use
 Access to our constituency
 Promote the good work we do
 Opportunity to reinforce messages/branding
 Takes away the “scary” by demystifying who we are
and what we do
 Connect to allies
 Share agency information
◦ Services
◦ Events
◦ Fundraising
◦ Announcements
◦ Websites
 Start conversations
◦ Question of the week
 Highlight news stories
◦ Access to national and local news stories relevant to the issues
 Link to blogs
◦ Posting of blogs discussing issues relevant to our mission
Not used for service provision
24-hour Crisis & Support Line: 1.800.313.9900, TTY: 1.888.458.5599
infosars@sarsonline.org
PLEASE NOTE:
This page does not get checked every day, so if you need an immediate response
please call our Crisis & Support Line at the number above.
 CHOCOLATE!!!!! SARSSM largest fundraiser, the
Chocolate Lover’s Fling has it’s own page!
◦ Trivia and Fun Facts
◦ Highlighting Chocolatiers
◦ Information about the event
◦ Questions to supporters, i.e. “Brownies or Tortes?”
◦ Use FB page as part of sponsorship benefits
◦ Link to fundraising & agency websites
 Online Auction
◦ Use agency FB page as a way to highlight items
◦ Direct traffic to auction website
◦ Solicit auction items
 TAKE BACK THE NIGHT! A large community
event sponsored by SARSSM.
 Has it’s own FB page
 Generate excitement about the event
 Get the word out
 Start conversations about the issues and/or theme
of the event … last year’s theme was “Take Back
the Night, Take Back the Media”
 Recognize community partners
 Identify a point person as the admin and to keep
information current
 Generate interest from other staff … we do this at staff
meetings
 Share posts from your community partners’ FB pages
 Encourage your “friends” to invite others to “like” your
page
 Ask staff, volunteers, board members, and other
supporters to “comment”.
 Make it fun!

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SARSSM Using Social Media to Make a Difference

  • 1. Using Social Media to Make a Difference!
  • 2.  Sexual Assault Crisis & Support Center providing services in Cumberland & York Counties  Advocacy and support services  Awareness and prevention programs  Outreach and community organizing
  • 3.  To strive for a world without sexual violence  To be proactive & reactive  To partner with others committed to our vision  To celebrate & advocate for personal growth & social change through adversity
  • 4.  Direct Services ◦ 24-hour crisis & support line ◦ Support groups ◦ Advocacy  Outreach ◦ Homeless Programs/Services to Incarcerated Women ◦ Community collaboration/organizing  Education/Awareness ◦ School-based education program ◦ Community Education ◦ Professional Training ALL OUR PROGRAMS ARE FREE!!
  • 5.  Difficult/Complicated issue to talk about  Expertise in service provision, not marketing  Competition  Scarce resources  $$$$$
  • 6.  Free  Easy to Use  Access to our constituency  Promote the good work we do  Opportunity to reinforce messages/branding  Takes away the “scary” by demystifying who we are and what we do  Connect to allies
  • 7.  Share agency information ◦ Services ◦ Events ◦ Fundraising ◦ Announcements ◦ Websites  Start conversations ◦ Question of the week  Highlight news stories ◦ Access to national and local news stories relevant to the issues  Link to blogs ◦ Posting of blogs discussing issues relevant to our mission Not used for service provision 24-hour Crisis & Support Line: 1.800.313.9900, TTY: 1.888.458.5599 infosars@sarsonline.org PLEASE NOTE: This page does not get checked every day, so if you need an immediate response please call our Crisis & Support Line at the number above.
  • 8.  CHOCOLATE!!!!! SARSSM largest fundraiser, the Chocolate Lover’s Fling has it’s own page! ◦ Trivia and Fun Facts ◦ Highlighting Chocolatiers ◦ Information about the event ◦ Questions to supporters, i.e. “Brownies or Tortes?” ◦ Use FB page as part of sponsorship benefits ◦ Link to fundraising & agency websites  Online Auction ◦ Use agency FB page as a way to highlight items ◦ Direct traffic to auction website ◦ Solicit auction items
  • 9.  TAKE BACK THE NIGHT! A large community event sponsored by SARSSM.  Has it’s own FB page  Generate excitement about the event  Get the word out  Start conversations about the issues and/or theme of the event … last year’s theme was “Take Back the Night, Take Back the Media”  Recognize community partners
  • 10.  Identify a point person as the admin and to keep information current  Generate interest from other staff … we do this at staff meetings  Share posts from your community partners’ FB pages  Encourage your “friends” to invite others to “like” your page  Ask staff, volunteers, board members, and other supporters to “comment”.  Make it fun!