The document describes various tech support and backup plans for residential and business customers including basic, complete, and business premier plans ranging in monthly price from $16.99 to $27.99. It also outlines plans for homes and businesses with multiple computers starting at $16.99 per month for one computer up to $99.99 per month for up to ten computers. Finally, it mentions upcoming expansion into additional states and markets for phone services through ACN with savings up to 35% and commission paid on full revenue for representatives.