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1. INTERPERSONAL
COMMUNICATION
WEEK 1, QUARTER 4

3. Communication can be defined as the process by
which people share ideas, experience, knowledge and
feelings through the transmission of symbolic
messages. The means of communication is usually
spoken or written words, pictures or symbols. But we
also give information through body language,
gestures, and looks. Special expressions can show how
we and what we think about an issue on another
person.
COMMUNICATION

4.  1. Communication is a process.
 2. Communication occurs between two or more
people (the speaker and the receiver).
 3. Communication can be expressed through written
or spoken words, actions
 (nonverbal), or both spoken words and nonverbal
actions at the same time.
Nature of Communication

5. help us better understand
its mechanics or process.
These elements are the
following
Elements of Communication

6.  1. Sender/Speaker– the source of information or message
 2. Message – the information, ideas, or thoughts conveyed
by the speaker in words or in actions
 3. Channel – the medium or the means, such as personal or
non-personal, verbal or
 nonverbal, in which the encoded message is conveyed
 4. Receiver – the recipient of the message, or someone who
decodes the message
 5. Feedback – the reactions, responses, or information
provided by the receiver
Elements of Communication

8. Now, we will study the process of
communication. Look at the figure
below.

9. Characteristics of Effective
Communication

10. Characteristics of Effective
Communication

11. Interpersonal communication is what happens when people
exchange information, It may consist of ideas, feelings, or
other meanings. It is not just about what is actually said (the
language used), but how it is said (non-verbal messages)
through tone of voice, and facial expressions, gestures
and body language. When two or more people are in the
same understanding and are aware of each
other’s presence, the communication is taking place no
matter how subtle or unintentional.
What Is Interpersonal
Communication?

12. refers to an interaction in which words are used to relay
a message. For effective and successful verbal
communication, use words to express ideas which can
be easily understood by the person you are talking to.
VERBAL COMMUNICATION

13. Nonverbal Communication includes all other aspects of
communication other than the words
themselves. Nonverbal communication helps us to
establish our identity and negotiate
relationships. This includes body language, eye contact,
facial expressions, and even tone of
voice. Choosing the right words is important but the
messages sent nonverbally are just as
important to remember.
NONVERBAL COMMUNICATION

15.  Body language is an important part of any interaction. There
are several ways people communicate without using words at
all.
 Body Posture – Your body posture tells a great deal about
your feelings. It is important to hold yourself in a way that
looks natural to others and feels natural to you.
 Eye Contact – When you talk with people, you should try to
hold their attention by looking directly into their eyes. When
someone is talking with you, look at him or her.
 If you look off in another direction and/or roll your eyes, you
nonverbally tell the person that you are not interested in
what he or she is saying.
NONVERBAL COMMUNICATION

16. Nodding your head occasionally lets the person with whom
you are speaking know you are listening and following the
conversation.
Using hand gestures can help emphasize key points in your
conversation.
Controlling body movements is important, since some
movements tend to interfere with your ability to
communicate effectively with others.
Body Movements

17. People appear aggressive when they clench their teeth, jut out
their lower jaw, or purse their lips. They appear to be passive
when they bite their lower lip or if they smile, laugh, or wink
when saying something serious. A pleasant expression helps
people feel relaxed. People who smile and laugh appropriately
during a conversation are considered socially effective.
Facial Expressions

18. Voice quality should be calm and even. The speech rate should
be slow enough for others to follow the speaker’s thoughts. A
fast talker is often seen as aggressive. A person who speaks too
slowly is viewed as passive. A whining tone may be viewed as
childish or aggressive. Sarcasm is often interpreted as
aggressive
behavior.
Tone of Voice

19. 1. Communicators. Interpersonal communication involves at
least two people exchanging messages face to face. So, while
one person is talking, the other should be listening while
nodding, smiling, responding appropriately to the information
conveyed. If you listen to a message without actively giving
feedback, you need to improve your interpersonal
communication skills.
Elements of Interpersonal
Communication

20. 2. Message. For two people to communicate there must be an
exchange of messages or information. The message can be non-
verbal or verbal. The emotional attitude you portray can
distort or make your message clearer.
Elements of Interpersonal
Communication

21. 3. Feedback. Feedback is an essential interpersonal
communication because it portrays what the receiver
understood.
Elements of Interpersonal
Communication

22. 4. Context. Context is about the environmental factors that
influence the outcome of communication. This includes where
the discussion is taking place and the relationship between
the message sender and receiver. For example, if you’re
presenting a project in front of potential investors, you will
probably do it in an office. The office setting will influence
communication. If you’re relaying information about your
project to your uncle who is also the boss, you need to consider
whether you’re in the office or social setting. In other words,
the context affects communication
Elements of Interpersonal
Communication

23. 5. Channel of communication. Channel is the means through
which the message is conveyed.
For example, during face-to-face interpersonal communication,
you can pass a message through your voice and your eyes. So,
the channel of communication affects the interaction.
Elements of Interpersonal
Communication

24. 6. Noise. Noise is anything that disfigures the message. So, if
you are relaying a message and you’re using jargons or referring
to cultural differences, you are creating noise. Interpersonal
communication should flow. Therefore, you have to
communicate efficiently without using unrelated details to your
messages and without using difficult words.
Elements of Interpersonal
Communication

25. II Write T if the statement is correct and F if it is incorrect.
_____ 1. Effective communication requires the message to be clear,
concise and accurate.
_____ 2. Interpersonal communication is what happens when people
exchange information.
_____ 3. Channel is the means through which the message is conveyed.
_____ 4. A pleasant expression helps people feel relaxed. People who
smile and laugh appropriately during a conversation are considered
socially effective.
_____ 5. Nonverbal Communication includes all other aspects of
communication other than
the words themselves which include body language, eye contact, facial
expressions, and even tone of voice.
Assessment