1. BUSINESS TALK
COMMUNICATION SKILLS
``Skills for life, skills for future´´

2. Guest Speaker
Valentín García
Valentín García
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Member of the regional Parliament.
Former General-Secretary of an important union in the
region.

3. Relax...
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Small cards or slides
Be yourself
Practice

4. Very important...
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Get ready
Keep things simple
Appearance
Verbal and non-verbal
language

5. MEDIA
• TRADITIONAL MASS MEDIA
• SOCIAL MEDIA

6. TRADITIONAL
COMMUNICATION
Interpersonal communication
Newspapers
Radio

7. SOCIAL MEDIA
Youtube
Blogs and wikis
Social networks

8. BENEFITS AND RISKS OF USING
SOCIAL MEDIA
ADVANTAGES:
-INSTANT AND SIMPLE
-ACTIVE LISTENING
-GLOBAL REACH
DISADVANTAGES:
-LACK OF CONTROL (lies,
fake profiles)
- IMPERSONAL
-MISTAKES SOMETIMES
LEAD TO PROBLEMS

9. Negotiating
Diplomacy→ well-manners
Steps for a successful negotiation
- Setting the context
- Potential
- Empathy
- Give up on something
- Good speaking

10. Conflict resolution
There are always conflicts.
When a conflict occurs…
- You must find solutions
- We can’t propose a conflict if there is no way out
- Resolution

11. Remember...
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Know who you are talking to.
Be authentic.
Be tactful and polite