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ICT: Market Trends and
   Employment Opportunities
       An Insider ’s View


                                         Sotiris Karagiannis
                                        Director Sales & Solutions
                                    SPACE HELLAS S.A. (N. & W. Greece)
                                              skar@space.gr

      22nd February 2012
International Hellenic University                                        Classification ISO 27001: Public
What does “an insider’s view” mean?


          SPACE HELLAS S.A.
             at a glance
SPACE HELLAS at a glance

    System Integrator. . Value-Added Solution and Service Provider

            Active in Telecommunications , IT and Security

            More than 25 Years of Operation and Growth

                      210 Specialized Employees
                 • More than 200 Certifications   .   Accreditations
                                                                                                              Major
                     Turnover (2010) € 50.1 million                                           Free float   shareholders
                                                                                                     16%
           Listed on the Athens Stock Exchange since 2000                             Alpha   ~20%
                                                                                      Bank                   64%
      Certified for Quality & Information Security Management
                     • ISO 9001:2008 . ISO/IEC 27001:2005
                         • National . EU . NATO Secret

                             Activities abroad
                      • Cyprus - Space Hellas Cyprus Ltd
                • Romania - Space Hellas System Integrator S.R.L.
                            • Balkans . Middle East


3                                     Space Hellas - All Rights Reserved
Our Mission
    To provide our customers with the greatest benefit they can get,
         by empowering our people to deliver premium quality
                  technological solutions and services

                                     Our Vision
       To play a leading role as system integrator and provider of
     ICT and Security value-added solutions in Greece and abroad

                                     Our Values

                 Excellence                  Quality         Professionalism



                  Integrity             Responsibility        Commitment



                 Teamwork              Empowerment              Respect


4                       Space Hellas - All Rights Reserved
Operational Model


                                Sales
                                                                                         System Integration
                            Marketing                                                             &
                                                                                         Large Scale Projects
                    Business              Research &
                  Development            Development
Pre-sales




                  Networking             IT Solutions &                         Security Systems
                                                                                                    Telecom Services
                   Solutions              Applications                          & Infrastructure
After-sales




                                        Technical Support Services & Operations



              5                            Space Hellas - All Rights Reserved
Strategic Activities & Competences

                                   •Communication & Data Networks (wired, wireless, satellite)
Communications & Networks          •Network Management

                                   •IP - MPLS – VPN (domestic and global connectivity)
     Telecom Services              •Fixed & Mobile Telephony, Satellite Communication Services
                                   •Node Housing

                                   •Disaster Recovery, Storage & Data Management
            IT                     •Virtualization, Cloud Computing, Data Centers
                                   •IT Intelligence & Monitoring, Service Level Management, B/OSS

                                   •Network Security
 Information & IT Security         •Information Security and Compliance
                                   •IT Security

                                   •CCTV/IP HD Surveillance, Video Analytics, Number Plate Recognition,
     Security Systems               Perimeter Protection , Access Control, Intrusion Detection
                                   •Homeland Security, Integrated Security Systems

                                   •Data Centres
      Infrastructure               •Structured Cabling, Electrical and Mechanical Installations

                                   •Fleet/Asset Tracking & Management, Telemetry
       Applications                •Unified Communications - IP telephony and Video Conferencing
                                   •Security Platforms, Training Simulators

                                   •Applications Development & Systems Integration
 Research & Development            •National and International Co-funded Projects
                                   •Defense Projects



 6                           Space Hellas - All Rights Reserved
Project Lifecycle

                                                            Infrastructure
                    Support                                  Assessment




    Fine Tuning                                                              Design




                  Implementation
                                                                 Pilot

7                      Space Hellas - All Rights Reserved
The Integrator’s Value

                                               Applications
                     Telecom
                     Services                                               Unified
                                                                         Communications


                                                       Security

    Infrastructure




                                   IT                             Data Communications




8                      Space Hellas - All Rights Reserved
Who am I? A Tech Visionary
     with a life timeline full of changes between Education, Innovation, Entrepreneurship




1970’s Moon, Robot Toys, Air Models, Electronics, Boards, Mini Computers, Games 1980’s




1980’s Computers, Uni (Applied Math), Software, Artificial Intelligence Edinburgh 1990’s
                                              2000




..1990’s ISP in N. Greece, Internet Software, Web Apps, Infrastructure, Cloud 2010s Future
 9                            Space Hellas - All Rights Reserved
My Career Path

     My career path is full of changes in a continuous
     search for knowledge, innovation,
     entrepreneurship and real market value in the
     ICT industry (help Businesses succeed)
     But whatever I did, I NEVER stopped LOVING
     what I did. 
     I was many times a self starter (a Serial
     Entrepreneur) and I was never settled with what
     I had (in terms of my everyday life).
     Old times were different (location, education,
     entrepreneurship, global reach, market etc). Now
     we live in a different world.

10                       Space Hellas - All Rights Reserved
Are these important?

           YES! Depending on the type of job you have in mind




     Degree & Grades                 Work experience                          Personality




      Attitude         Team Player                              Flexibility     Efficiency


11                         Space Hellas - All Rights Reserved
How to build your competitive advantage




Make more effort than      Adapt to the rapid changes              Proves technology
 is expected of you.                social, local, mobile, cloud     specialization




      Update your
      knowledge
      Lifelong Learning
      Ongoing Training        Stay Hungry Stay Foolish             Think BUSINESS !!
 12                           Space Hellas - All Rights Reserved
Promising areas in the Greek ICT Market


     ICT Security

     Virtualization and Consolidation

     Professional Services for Cloud

     Mobility (apps, security, …)

     Internet of Things

     Software development

13                        Space Hellas - All Rights Reserved
The impact of the Greek economic crisis on business

     The statement “Business as usual” does not hold anymore.
     “Battle as usual” has become
      more relevant

     Businesses that will survive are
     those that will succeed to retain
     their customers and obtain
     new ones by:
     • Offering quality products and
       services at lower cost than the
       competition while keeping their
       operational costs low
     • Ensuring positive cash flows
     • Minimizing bank loans

     There is a need for productive and qualified ICT professionals

14                          Space Hellas - All Rights Reserved
Greek IT Market




 source: IDC


15             Space Hellas - All Rights Reserved
Greek Telecom Market 2011 and Outlook




                                                      Downtrend due to Fixed Services



source: IDC


 16              Space Hellas - All Rights Reserved
High level prediction areas for 2012 (Globally)

                     Mobility Devices & Apps

                     Cloud Services Adoption

                   Cloud Services Enablement

                         Mobile Networks

                         Big Data Analytics

                            Social Business

                  Interactive Network of Things

                   Intelligent Industry Solutions
source: IDC


17                     Space Hellas - All Rights Reserved
European ICT R&D – From today to 2020

     Today’s challenges
     •   Pervasive and Trusted Network and Service Infrastructures
     •   Cognitive Systems and Robotics
     •   Alternative Paths to Components and Systems
     •   Technologies for Digital Content and Languages
     •   ICT for Health, Ageing Well, Inclusion and Governance
     •   ICT for a low carbon economy
     •   ICT for the Enterprise and Manufacturing
     •   ICT for Learning and Access to Cultural Resources

     Next decade / “Horizon 2020”
     •   A new generation of components and systems including Micro / nano-electronics and
         photonics technologies, components and embedded systems engineering
     •   Next generation computing, Advanced computing systems and technologies
     •   Infrastructures, technologies and services for the future Internet, Content
         technologies and information management, including ICT for digital content and
         creativity
     •   Advanced interfaces and robots and Robotics and smart spaces


18                             Space Hellas - All Rights Reserved
What the Future holds

Caution : Hard Times ahead … but in a crisis there are huge
opportunities for people like you ..



“A pessimist sees the difficulty in every opportunity;
an optimist sees the opportunity in every difficulty”
                                                           Winston Churchill


                             My Advice : in your life, be an optimist …

19                    Space Hellas - All Rights Reserved
Thank You
                  Sotiris Karagiannis

                Director Sales & Solutions
                     N. & W. Greece
skar@space.gr    Linkedin.com/in/karagiannis                             @skaragiannis

                      www.space.gr
                     Tel: 2310 502050




                                                     Space Hellas S.A.
                                  Telecommunications, IT, Security Systems and Services
                                    Private Enterprise for Provision of Security Services
                                312, Messogion Ave., Ag. Paraskevi, 153 41 Athens, Greece
                      Tel. +30 210 6504100 | Fax +30 210 6516712 | www.space.gr | info@space.gr

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Market Trends and Employment Opportunities

  • 1. ICT: Market Trends and Employment Opportunities An Insider ’s View Sotiris Karagiannis Director Sales & Solutions SPACE HELLAS S.A. (N. & W. Greece) skar@space.gr 22nd February 2012 International Hellenic University Classification ISO 27001: Public
  • 2. What does “an insider’s view” mean? SPACE HELLAS S.A. at a glance
  • 3. SPACE HELLAS at a glance System Integrator. . Value-Added Solution and Service Provider Active in Telecommunications , IT and Security More than 25 Years of Operation and Growth 210 Specialized Employees • More than 200 Certifications . Accreditations Major Turnover (2010) € 50.1 million Free float shareholders 16% Listed on the Athens Stock Exchange since 2000 Alpha ~20% Bank 64% Certified for Quality & Information Security Management • ISO 9001:2008 . ISO/IEC 27001:2005 • National . EU . NATO Secret Activities abroad • Cyprus - Space Hellas Cyprus Ltd • Romania - Space Hellas System Integrator S.R.L. • Balkans . Middle East 3 Space Hellas - All Rights Reserved
  • 4. Our Mission To provide our customers with the greatest benefit they can get, by empowering our people to deliver premium quality technological solutions and services Our Vision To play a leading role as system integrator and provider of ICT and Security value-added solutions in Greece and abroad Our Values Excellence Quality Professionalism Integrity Responsibility Commitment Teamwork Empowerment Respect 4 Space Hellas - All Rights Reserved
  • 5. Operational Model Sales System Integration Marketing & Large Scale Projects Business Research & Development Development Pre-sales Networking IT Solutions & Security Systems Telecom Services Solutions Applications & Infrastructure After-sales Technical Support Services & Operations 5 Space Hellas - All Rights Reserved
  • 6. Strategic Activities & Competences •Communication & Data Networks (wired, wireless, satellite) Communications & Networks •Network Management •IP - MPLS – VPN (domestic and global connectivity) Telecom Services •Fixed & Mobile Telephony, Satellite Communication Services •Node Housing •Disaster Recovery, Storage & Data Management IT •Virtualization, Cloud Computing, Data Centers •IT Intelligence & Monitoring, Service Level Management, B/OSS •Network Security Information & IT Security •Information Security and Compliance •IT Security •CCTV/IP HD Surveillance, Video Analytics, Number Plate Recognition, Security Systems Perimeter Protection , Access Control, Intrusion Detection •Homeland Security, Integrated Security Systems •Data Centres Infrastructure •Structured Cabling, Electrical and Mechanical Installations •Fleet/Asset Tracking & Management, Telemetry Applications •Unified Communications - IP telephony and Video Conferencing •Security Platforms, Training Simulators •Applications Development & Systems Integration Research & Development •National and International Co-funded Projects •Defense Projects 6 Space Hellas - All Rights Reserved
  • 7. Project Lifecycle Infrastructure Support Assessment Fine Tuning Design Implementation Pilot 7 Space Hellas - All Rights Reserved
  • 8. The Integrator’s Value Applications Telecom Services Unified Communications Security Infrastructure IT Data Communications 8 Space Hellas - All Rights Reserved
  • 9. Who am I? A Tech Visionary with a life timeline full of changes between Education, Innovation, Entrepreneurship 1970’s Moon, Robot Toys, Air Models, Electronics, Boards, Mini Computers, Games 1980’s 1980’s Computers, Uni (Applied Math), Software, Artificial Intelligence Edinburgh 1990’s 2000 ..1990’s ISP in N. Greece, Internet Software, Web Apps, Infrastructure, Cloud 2010s Future 9 Space Hellas - All Rights Reserved
  • 10. My Career Path My career path is full of changes in a continuous search for knowledge, innovation, entrepreneurship and real market value in the ICT industry (help Businesses succeed) But whatever I did, I NEVER stopped LOVING what I did.  I was many times a self starter (a Serial Entrepreneur) and I was never settled with what I had (in terms of my everyday life). Old times were different (location, education, entrepreneurship, global reach, market etc). Now we live in a different world. 10 Space Hellas - All Rights Reserved
  • 11. Are these important? YES! Depending on the type of job you have in mind Degree & Grades Work experience Personality Attitude Team Player Flexibility Efficiency 11 Space Hellas - All Rights Reserved
  • 12. How to build your competitive advantage Make more effort than Adapt to the rapid changes Proves technology is expected of you. social, local, mobile, cloud specialization Update your knowledge Lifelong Learning Ongoing Training Stay Hungry Stay Foolish Think BUSINESS !! 12 Space Hellas - All Rights Reserved
  • 13. Promising areas in the Greek ICT Market ICT Security Virtualization and Consolidation Professional Services for Cloud Mobility (apps, security, …) Internet of Things Software development 13 Space Hellas - All Rights Reserved
  • 14. The impact of the Greek economic crisis on business The statement “Business as usual” does not hold anymore. “Battle as usual” has become more relevant Businesses that will survive are those that will succeed to retain their customers and obtain new ones by: • Offering quality products and services at lower cost than the competition while keeping their operational costs low • Ensuring positive cash flows • Minimizing bank loans There is a need for productive and qualified ICT professionals 14 Space Hellas - All Rights Reserved
  • 15. Greek IT Market source: IDC 15 Space Hellas - All Rights Reserved
  • 16. Greek Telecom Market 2011 and Outlook Downtrend due to Fixed Services source: IDC 16 Space Hellas - All Rights Reserved
  • 17. High level prediction areas for 2012 (Globally) Mobility Devices & Apps Cloud Services Adoption Cloud Services Enablement Mobile Networks Big Data Analytics Social Business Interactive Network of Things Intelligent Industry Solutions source: IDC 17 Space Hellas - All Rights Reserved
  • 18. European ICT R&D – From today to 2020 Today’s challenges • Pervasive and Trusted Network and Service Infrastructures • Cognitive Systems and Robotics • Alternative Paths to Components and Systems • Technologies for Digital Content and Languages • ICT for Health, Ageing Well, Inclusion and Governance • ICT for a low carbon economy • ICT for the Enterprise and Manufacturing • ICT for Learning and Access to Cultural Resources Next decade / “Horizon 2020” • A new generation of components and systems including Micro / nano-electronics and photonics technologies, components and embedded systems engineering • Next generation computing, Advanced computing systems and technologies • Infrastructures, technologies and services for the future Internet, Content technologies and information management, including ICT for digital content and creativity • Advanced interfaces and robots and Robotics and smart spaces 18 Space Hellas - All Rights Reserved
  • 19. What the Future holds Caution : Hard Times ahead … but in a crisis there are huge opportunities for people like you .. “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty” Winston Churchill My Advice : in your life, be an optimist … 19 Space Hellas - All Rights Reserved
  • 20. Thank You Sotiris Karagiannis Director Sales & Solutions N. & W. Greece skar@space.gr Linkedin.com/in/karagiannis @skaragiannis www.space.gr Tel: 2310 502050 Space Hellas S.A. Telecommunications, IT, Security Systems and Services Private Enterprise for Provision of Security Services 312, Messogion Ave., Ag. Paraskevi, 153 41 Athens, Greece Tel. +30 210 6504100 | Fax +30 210 6516712 | www.space.gr | info@space.gr