Verne Ho and I produced this slide deck for a seminar at the Yorkville Media Centre on November 28, 2009. Time slot was one hour of presentation and Q/A. Topic was an introduction to humanizing digital, through our learned best practices in user experience, social media, and the web. This was a 100-level presentation for people new to the industry, and trying to improve their knowledge for their clients or businesses. Learn more about the Yorkville Media Centre at http://www.yorkvillemediacentre.com. Learn more about Jet Cooper at http://www.jetcooper.com. Contact us @verneho or @skanwar if you have any questions or comments.