Improving Hotel Accessibility Information

Hotel Accessibility Criteria: Improving Accessible Accommodation Information Formats US Travel and Tourism Research Association Conference Honolulu Hilton 14 June 2009 Simon Darcy PhD University of Technology, Sydney Contact: [email_address]

This presentation will: ,[object Object],[object Object],[object Object],[object Object],[object Object]

Role of accommodation in travel for people with disabilities ,[object Object],[object Object],[object Object],[object Object]

Disability & Dimensions of Access ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Critique systems of accommodation information provision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Research questions: Which room criteria are “important” in making accessible accommodation choices? What information format best allows a person with a disability to make an informed accommodation choice for their access needs?

Objectives ,[object Object],[object Object],[object Object],[object Object]

Research Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Four Information Formats ,[object Object],[object Object],[object Object],[object Object],[object Object]

Electronic snowballing Sample Organisations (50+) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sample ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Travel Patterns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Room Criteria Importance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Top 10 by Dimension

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Top 10 by Dimension

Principal Component Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Preferred Format Mean Std. Deviation Statistic Std. Error Statistic AAA preference 3.50 .046 .992 Text preference 2.76 .033 .707 Floorplan preference 2.17 .034 .735 Photo preference 1.57 .045 .974 Valid N (listwise)

Preferred Format ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recognised limitation ,[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Template Outcome: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

For full papers see ,[object Object],[object Object]

Way/s forward… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Improving Hotel Accessibility Information

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