Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-9/ Video URL: http://youtu.be/OR1ThNqR-bU Slides: https://www.slideshare.net/simon-harper/ux-from-30000ft-lectures-1718

1. Preamble In Real Life Optimism
The User Experience
from 30,000ft
#comp33512
Week 09 – Lecture 18
Simon Harper
University of Manchester
Semester 2 – 2012/13
last update: April 24, 2013
The User Experience from 30,000ft 1 / 11

2. Preamble In Real Life Optimism
Notices
User Experience Exam - Stopford TH.1 - 24 May 1400
duration 1:30;
Revision Questions to Me via Email;
The User Experience from 30,000ft Preamble 2 / 11

3. Preamble In Real Life Optimism
In Real Life
Realistic;
Practical;
Pragmatic; and
Sloppy!
The User Experience from 30,000ft In Real Life 3 / 11
...expanded in ‘In Real Life’ (pg. 285)

4. Preamble In Real Life Optimism
Commissioning Constraints
Constraints:
Just–In–Time;
Too–Little–Time;
Non–Specialist;
Inadequately Funded;
Pre–Supposed Outcome;
Implicit Overrun;
Due Diligence; and
UnConstrained Experiment!
The User Experience from 30,000ft In Real Life 4 / 11
...expanded in ‘Commissioning Constraints’ (pg. 289)

5. Preamble In Real Life Optimism
Information Requirements
Requirements:
Flavour Elicitation;
Ideas Elicitation;
Informal Elicitation;
Formal Elicitation;
Pre–Supposed Outcome; and
Laboratory Elicitation.
The User Experience from 30,000ft In Real Life 5 / 11
...expanded in ‘Information Requirements’ (pg. 291)

6. Preamble In Real Life Optimism
Limitations
Limits:
Time;
Participants;
Resources; and
Skills.
The User Experience from 30,000ft In Real Life 6 / 11
...expanded in ‘Limitations’ (pg. 293)

7. Preamble In Real Life Optimism
Available Skills
UXer Skill Sets:
Instrumentation;
Data Collection; and
Data Analysis.
The User Experience from 30,000ft In Real Life 7 / 11
...expanded in ‘Available Skills’ (pg. 296)

8. Preamble In Real Life Optimism
Optimism
We are Optimistic - we think we can create software that will
help users / make their lives better / make us money (?-yuck!).
We think we will bash every bug, satisfy every requirement, code
elegant and beautiful code.
This Optimism can be our downfall!
The User Experience from 30,000ft Optimism 8 / 11
...expanded in ‘Optimism’ (pg. 299)

9. Preamble In Real Life Optimism
Optimism
Brooks...
Adding People;
Second System Effect;
Prediction Inaccuracy;
Throwaway Project; and
Changes Happen.
The User Experience from 30,000ft Optimism 9 / 11
...expanded in ‘Optimism’ (pg. 299)

10. Preamble In Real Life Optimism
To Do for next week...
1. Do you understand the SAQs (pg. 305); and
2. Read your notes up to the end.
The User Experience from 30,000ft Optimism 10 / 11

11. Preamble In Real Life Optimism
Any Questions?
Simon Harper 2.44 Kilburn Building
0161 275 0599 (OR x50599)
simon.harper@manchester.ac.uk
Office Hours: Friday 14:00–18:00
Figure 93. ‘Simon Harper –
Your Mild-Mannered Course
Tutor’; pg. 326
The User Experience from 30,000ft Optimism 11 / 11
...expanded in ‘Contact’ (pg. 326)