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REAL TIME MAIL

By
BindhuMadhavi
Sponsered by smackstuff.com
AGENDA
• RTM INTRODUCTION
• RTM FLOW
• RTM CLIENT
• RTM WEB
• CONCLUSION
Real Time Mail
• RTM allows you to print and package documents from
your desktop and deliver them to your customers in a
timely and cost effective manner.
• Provides a cost effective document delivery system &
Quality assurance program.
• Packages are professionally bind or stapled.
Real Time Mail Flow
FAST

MSMQ

RTM DB

MAV &
Render

Rule
Engine

RTM
SCAN

Downlo
ad &
Print

RTM
Client

Get Mail
FAST
• RTM Receives Request From Fast
• FAST users send title and escrow
documents to First American
customers through various delivery methods and one
among them is RTM.
MSMQ
• RTM retrieves data from FAST
• Data queues up in MSMQ

• RTM validates data and determines
package rejected or processed
• RTM DB gets updated
Melissa Address Validation
•

Third part web service which maintains
database of all addresses recognized by
US postal service.

• Delivery point validation helps mailers
to reduce undeliverable and store customers data with more
confidence.

• It mainly focuses on
Existence of an address
Addresses Format
Rendering
• Mixing all your documents into a single
continuous package that can be
downloaded & printed.
• Its like compiling, saving & exporting a file
Rule Engine
• Repository of business rules.
• It is a software system that executes
one or more business rules in runtime
during production environment.
If package type = ‘Standard’ and State = ‘CA’
and Zip code between 90000 and 93599
Then
Print center = ‘Sanjose’
GET MAIL
• It is a server where are files are stored
• RTM Client connects to Get mail
server and downloads all PCL files
RTM CLIENT
• RTM client gets connected to
Get mail and downloads all PCL files
• Print queue is selected and jobs get
unique bar code
• Jobs get printed
RTM CLIENT
RTM CLIENT
RTM Scan
• RTM scans the barcode generated for
every package.
• Scanning gives us the information about
the package
• Its purpose is to keep track of the records delivered
Packaging
• Ways of packaging
STD – Standard Stapled Package
BKT – Booklet with Tab sections
Binder
Non-Binder
Shipping
• Through
United State Postal Service
Special Courier
Federal Express
Certified Mail
RTM WEB
• An online website used to view and track the output of
the job
• Login the application with the RTM admin user
credentials.
RTM WEB
Report
s

Flow
Control

Tools

RTM WEB

Admin

Manual
Scan

Rerout
e

Cancel
Packag
e
RTM WEB
Reports
Print &
not
scanne
d

Search

REPORTS

FedEx

Print
center
sumary
JOB Detail - Search
• Detail search allows you to filter jobs using different
search criteria
• Once you have entered the relevant criteria, hit search.

• Next page will display search results matches your
requirements.
• Detail search displays all the information related to job.
JOB Detail - Search
Job Detail – Printed & Not Scanned Report
• Displays all the jobs which are printed but not scanned with in
the date range provided
• Details to be provided.
Start date
End date
Mode of the job / Package

Site to which job / Package routed
Job Detail – Printed & Not Scanned Report
'Summary By Print Site' Report
• There are several print centers.
• For each and every state there is a print center
established.
• Each print center has different site ID
Eg: CA – 651, 663….
• Within date range provided it generates a report
•

Report – Details of jobs running under specified print
center
'Summary By Print Site' Report
FedEx Shipment Details
• Each package couriered, provided with unique Tracking
ID.
• Tracks status of parcel online(RTM web).

• Tracking ID
Enter tracking id, hit search
Displays the status of Courier
FedEx Shipment Details
Flow Control
RTM flow can be viewed and checked
Job Received

Render

Rend
ering

Rule Engine

A

Render
failed
A
Shipping
Label

Ready

Download

Down
load

Print

Download
failed
FedEx Shipment Details
Manual Scan
• Scanning gives us the information about the package
• Its purpose is to keep track of the records delivered

MNAUAL SCAN

FASTREFID
Manual Scan
Cancel Package
• Packages already created, cancelled upon the request of
customer

Cancel
package

Fast Ref ID

Source Event
ID

Fast Order ID
Cancel Package
Rerouting Packages
• Each package is routed to a site ID based on protocol
defined
• Packages can be rerouted to different site id apart from
one routed currently
RE-ROUTE
PACKAGES

FAST REF ID

SITE & DATE
RANGE
Rerouting Packages
ADMIN

• Creates user
Decides role and assigns print center
•

Manage user profile
Update user
Delete user
Unlock user
Resend credentials
ADMIN
ADMIN
TOOLS
• Menu map
Lists all the roles and their functionality
•

RTM jobs can be monitored based on package selected

• Assembly list
Conclusion
• Real Time Delivery
• Real Time Quality
• Real Time Business
• Real Time Tracking
• Real Time Savings
• Real Time Service
Questions

Feel free to contact us

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