More Related Content Similar to Milline on hea teenindus internetis? - Hea Teeninduse Juhtimiskonverents 2011 (20) Milline on hea teenindus internetis? - Hea Teeninduse Juhtimiskonverents 20111. Milline on hea
teenindus
internetis?
Silver Hage
IVY Creative Collective
3. Silver
• Reklaamiagentuuri
IVY Creative Collective
kaasasutaja
• Elanud aasta Jaapanis
• Peab turundus- ja
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9. Semantika ja
osakondade
küsimus, kuid
eesmärk kõigil sama
43. "As unsexy and low-tech
as it may sound, our belief
is that the telephone is
one of the best branding
devices out there."
Tony Hsieh, CEO, Zappos
51. Küsimused, mida
endalt küsida:
• Kuidas teenindada kliente nii, et teised ka
sellest kuuleks?
• Kuidas tekitada teenindusega kõmu?
• Kuidas panna kliente ettevõtet sõpradele
soovitama?
54. Pildid:
1."Colorful Double Red Cherry Drops Free Creative Commons" Pink
Sherbet Photography
2."Albarracín (XVI) (NO HDR)" Jose Luis Mieza
3."Conversation prism" Brian Solis & JESS3
4."Blue Foundation live" Stig Nygaard
5."kate nash:nicest thing" visualpanic
6."Time and the Elements 01" Crinity
7."Cream Jacob & Co Crackers" meddygarnet
8."Purple cow" Ariaski
9."Mailchimp tshirt" renecunningham
10."Box" MikeBlogs
11."Friday: 12.5.2008" Jesse757
12."Good times" Misserion
13."No Substitute" accent on eclectic
14."Money money Money" _J_D_R_
15."No substitute" accent on eclectic
16."Newsstand" desbyrnephotos
17."Waiting for Ippudo" -ratamahatta-
18."KLM" alex-s
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