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How 16 years ofWeb commerce has utterly transformed what privacy
means in the 21st centaury
© 2010 Shivercube
 Connects humanity
 Free information
 Unlimited information
 It’s open
 Allows infinite opportunities
 Makes us immortal
© 2010 Shivercube
Nonmonetary Market
Free: The Future of a Radical Price. Chris Anderson
© 2010 Shivercube
TheThree-Party Market
Free: The Future of a Radical Price. Chris Anderson
© 2010 Shivercube http://www.nytimes.com/imagepages/2008/03/10/technology/20080310_PRIVACY_GRAPHIC.html
© 2010 Shivercube
 The product online is not the content, it’s you
 The digital fingerprint
 More valuable than gold
 Pay with privacy, not money
 Thoughts and actions are tracked and traded
 Consumers are now commodities
 How much would you charge for someone to
read your personal diary?
© 2010 Shivercube
 Who does the cookie say you are?
 Are you the same person online as you are in
real life?
 Computers don’t understand context
 We ask search engines questions that we
would never even consider asking another
human being
© 2010 Shivercube
 We all want something for nothing
 MostWeb use is free
 You pay less, receive more
 Have more money to spend on other things
 Improves general wealth
 Free makes us happy
© 2010 Shivercube
 Digital information is valuable, but can’t be
returned
 Will you feel the same way about what you
did last night, not just the next morning, but
also 40 years later?
 Data collected today can have unintended
consequences later
 We have to all live like celebrities
 Once it’s there, it’s there for good
© 2010 Shivercube
 Who really owns all that information?
 What if the company gets sold
 Do you really trust them?
 In exchange for a freeWeb, our privacy has
become a commodity
 TheWeb isn’t a closed private bubble
 It’s all public
 We’re having conversations with computers
across the world
 We are all being watched
© 2010 Shivercube
 Each individual treated uniquely
 Personalised experiences
 TheWeb isn’t a broadcasting mechanism
 It’s a narrowcasting mechanism
 It’s good as long as it’s free!
 There’s a risk-reward ratio
 Reward outweighs the risk
 Convenience triumphs
© 2010 Shivercube
 Personalised experience
 Gives an advantage over traditional shops
 Amazon tells you what you might like to buy
 Netflix tells you what movies you might like
“Recommendation engines are very good at figuring out what people like me would do and telling me what
that is. So I can then find out what people like me do. I can become much more like a person like me…
Recommendation engines, by telling me what people like me do, and encouraging me to be like a person
like me, they help me to become more prototypically one of my kind of person. And the more like one of
my kind of person I become, the less me I am, and the more I am a demographic type.”– Douglas Rushkoff
© 2010 Shivercube
 Web created by scientists who wanted to
share information
 Web and money did not go together
 Commerce originally outlawed
 Then cameAmazon
 Then ecommerce revolution began
 Then cameGoogle
 Then the advertisement revolution began
© 2010 Shivercube
 An advertising company
 One of the biggest money-making machines
in history
 One of the most powerful companies in the world
 And they did it all by giving away things for free
© 2010 Shivercube
 True to the nature of theWeb
 Everything is free
 Gives information at your fingertips
 Adwords serves a single ad to a single person
 Every time
 Tries to make ads relevant to the content
 If you don’t like them, you don’t have to click
them
 They still make money and give you free services
© 2010 Shivercube
 $200 per second in 2009
 $6.5 billion in profit for the year
 They’re going to make money out of you
eventually
 You’re eventually going to view an ad
 Or click an ad
 Very targeted ad serving
 Beginnings of a monopoly over advertising
http://www.penn-olson.com/2010/01/22/money-googles-2009-net-profit-rose-by-50/
© 2010 Shivercube
 Reads your email
 Analyses it
 Places ads in the sidebar, based on email
content
 It’s free, but they’re listening
 Has it gone too far?
© 2010 Shivercube
 numb fingers
 60 single men
 dog that urinates on everything
 how to kill oneself by natural gas
 fear that spouse contemplating cheating
 depression and medical leave
http://www.nytimes.com/2006/08/09/technology/09aol.html?_r=1
© 2010 Shivercube
 In 2006, AOL released a file
 Contained searches over the last 3 months
 Users only identified by a numerical code
 But information is so personal
 User 4417749
 Thelma Arnold
 62 year old woman
http://www.nytimes.com/2006/08/09/technology/09aol.html?_r=1
© 2010 Shivercube
 Willingly give away personal information
 Facebook Connect
 Tracks websites
 Gives third parties access to personal information
 Special partners automatically get access
 Yelp
 RottenTomatoes
© 2010 Shivercube
 Track where you’ve been
 Determine what you like
 Track what types of things you’ve been
buying
 Predict what you’re likely to buy in the future
 Very valuable to advertisers
© 2010 Shivercube
© 2010 Shivercube
 Virtually irrevocable persistent cookies
 Uses several storage mechanisms
 Recreates itself whenever deleted
 A browser exploit
 Likely to be fixed in the future
 http://samy.pl/evercookie/
© 2010 Shivercube
 TheWeb has to stay open
 Innovation has to continue
 The longer we’re online, the more attention
we pay
 The more information a business can capture
 The more ads they can sell
 It could be a good thing
 Personal information makes our experiences
better
© 2010 Shivercube

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Is privacy dead

  • 1. How 16 years ofWeb commerce has utterly transformed what privacy means in the 21st centaury
  • 2. © 2010 Shivercube  Connects humanity  Free information  Unlimited information  It’s open  Allows infinite opportunities  Makes us immortal
  • 3. © 2010 Shivercube Nonmonetary Market Free: The Future of a Radical Price. Chris Anderson
  • 4. © 2010 Shivercube TheThree-Party Market Free: The Future of a Radical Price. Chris Anderson
  • 5. © 2010 Shivercube http://www.nytimes.com/imagepages/2008/03/10/technology/20080310_PRIVACY_GRAPHIC.html
  • 6. © 2010 Shivercube  The product online is not the content, it’s you  The digital fingerprint  More valuable than gold  Pay with privacy, not money  Thoughts and actions are tracked and traded  Consumers are now commodities  How much would you charge for someone to read your personal diary?
  • 7. © 2010 Shivercube  Who does the cookie say you are?  Are you the same person online as you are in real life?  Computers don’t understand context  We ask search engines questions that we would never even consider asking another human being
  • 8. © 2010 Shivercube  We all want something for nothing  MostWeb use is free  You pay less, receive more  Have more money to spend on other things  Improves general wealth  Free makes us happy
  • 9. © 2010 Shivercube  Digital information is valuable, but can’t be returned  Will you feel the same way about what you did last night, not just the next morning, but also 40 years later?  Data collected today can have unintended consequences later  We have to all live like celebrities  Once it’s there, it’s there for good
  • 10. © 2010 Shivercube  Who really owns all that information?  What if the company gets sold  Do you really trust them?  In exchange for a freeWeb, our privacy has become a commodity  TheWeb isn’t a closed private bubble  It’s all public  We’re having conversations with computers across the world  We are all being watched
  • 11. © 2010 Shivercube  Each individual treated uniquely  Personalised experiences  TheWeb isn’t a broadcasting mechanism  It’s a narrowcasting mechanism  It’s good as long as it’s free!  There’s a risk-reward ratio  Reward outweighs the risk  Convenience triumphs
  • 12. © 2010 Shivercube  Personalised experience  Gives an advantage over traditional shops  Amazon tells you what you might like to buy  Netflix tells you what movies you might like “Recommendation engines are very good at figuring out what people like me would do and telling me what that is. So I can then find out what people like me do. I can become much more like a person like me… Recommendation engines, by telling me what people like me do, and encouraging me to be like a person like me, they help me to become more prototypically one of my kind of person. And the more like one of my kind of person I become, the less me I am, and the more I am a demographic type.”– Douglas Rushkoff
  • 13. © 2010 Shivercube  Web created by scientists who wanted to share information  Web and money did not go together  Commerce originally outlawed  Then cameAmazon  Then ecommerce revolution began  Then cameGoogle  Then the advertisement revolution began
  • 14. © 2010 Shivercube  An advertising company  One of the biggest money-making machines in history  One of the most powerful companies in the world  And they did it all by giving away things for free
  • 15. © 2010 Shivercube  True to the nature of theWeb  Everything is free  Gives information at your fingertips  Adwords serves a single ad to a single person  Every time  Tries to make ads relevant to the content  If you don’t like them, you don’t have to click them  They still make money and give you free services
  • 16. © 2010 Shivercube  $200 per second in 2009  $6.5 billion in profit for the year  They’re going to make money out of you eventually  You’re eventually going to view an ad  Or click an ad  Very targeted ad serving  Beginnings of a monopoly over advertising http://www.penn-olson.com/2010/01/22/money-googles-2009-net-profit-rose-by-50/
  • 17. © 2010 Shivercube  Reads your email  Analyses it  Places ads in the sidebar, based on email content  It’s free, but they’re listening  Has it gone too far?
  • 18. © 2010 Shivercube  numb fingers  60 single men  dog that urinates on everything  how to kill oneself by natural gas  fear that spouse contemplating cheating  depression and medical leave http://www.nytimes.com/2006/08/09/technology/09aol.html?_r=1
  • 19. © 2010 Shivercube  In 2006, AOL released a file  Contained searches over the last 3 months  Users only identified by a numerical code  But information is so personal  User 4417749  Thelma Arnold  62 year old woman http://www.nytimes.com/2006/08/09/technology/09aol.html?_r=1
  • 20. © 2010 Shivercube  Willingly give away personal information  Facebook Connect  Tracks websites  Gives third parties access to personal information  Special partners automatically get access  Yelp  RottenTomatoes
  • 21. © 2010 Shivercube  Track where you’ve been  Determine what you like  Track what types of things you’ve been buying  Predict what you’re likely to buy in the future  Very valuable to advertisers
  • 23. © 2010 Shivercube  Virtually irrevocable persistent cookies  Uses several storage mechanisms  Recreates itself whenever deleted  A browser exploit  Likely to be fixed in the future  http://samy.pl/evercookie/
  • 24. © 2010 Shivercube  TheWeb has to stay open  Innovation has to continue  The longer we’re online, the more attention we pay  The more information a business can capture  The more ads they can sell  It could be a good thing  Personal information makes our experiences better