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Communication Skills Guide SoftLogic Technologies

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Vijay Shinde
Vijay Shinde

The document discusses communication skills and effective communication. It covers the communication process, including encoding, channels of communication, strengths and weaknesses of different channels. It also discusses active listening, non-verbal communication skills like eye contact and body language, and tips for effective presentations.

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Communication Skills By – SoftLogic Technologies Pvt. Ltd. Software Testing Help
I n T r O d U c T i O n I TO... U TO... Software Testing Help
WHY COMMUNICATION??? A communication problem within IT industry See a normal scenario...... Software Testing Help
Software Testing Help
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PROCESS OF COMMUNICATION Software Testing Help
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COMMUNICATION GAME # 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT DID WE LEARN? ,[object Object],[object Object],[object Object],Software Testing Help
[object Object],[object Object],[object Object],[object Object],[object Object],ACTIVE LISTENING Software Testing Help
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[object Object],[object Object],[object Object],[object Object],[object Object],ACTIVE LISTENING…(cntd…) Software Testing Help
[object Object],[object Object],[object Object],[object Object],ACTIVE LISTENING…(cntd…) Software Testing Help
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SIX WAYS OF USING NON-VERBAL COMMUNICATION SKILLS EFFECTIVELY Software Testing Help
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[object Object],SIX WAYS OF …(cntd…) Software Testing Help
[object Object],FEW FACTS Software Testing Help
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],EFFECTIVE PRESENTATION SKILLS Software Testing Help

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