Shift Happens!® Thriving On Change
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The slides from a speech I recently gave to a great group at Cardinal Healthcare near Chicago. I spoke on change management, innovation and customer service. This is a very limited view of the slides from that presentation.
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Shift Happens!® Thriving On Change
- 1. Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111 ©2011 James Feldman. All rights reserved.
- 2. Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 3. exceed expectations Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 4. engage technology Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 5. utilize social media Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 6. changing demographics & psychographics Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 7. find the point of pain Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 8. you are in the center of change Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 9. if it’s not broken, break it Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 10. change how customers think… NOT what they buy. Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 11. listen = learn Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 12. knowledge is free wisdom comes from experience Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 13. how you think is everything! Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 14. obesity has forced a shift Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 15. there are two choices: the pain of discipline or the pain of regret 2003 Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 16. discipline has benefits 2008 Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 17. logic makes people think Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 18. emotions make people act Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 19. use this shift as a new business model Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 20. define success from your customers perspective Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 21. question everything Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 22. repeat what works Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 23. what’s your vision? when we change our focus, we change our lives. Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 24. keep focused on your Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 25. the achievement of your vision resides in their level of contentment with your solutions Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 26. don’t reduce your price Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 27. ask better questions are you hunting elephants or rabbits? Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 28. what if? why not? what’s next? Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 29. change is the key to success Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 30. make traditionalists squirm Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 31. genuine wins. uncommon wins. original wins. Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 32. don’t panic Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 33. spend energy on solutions Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 34. take more risks Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 35. what am I doing differently tomorrow that will obtain better results than I achieved today? Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 36. when they give you paper Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 37. stop ‘shoulding’ all over yourself Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 38. become extraordinary everyday Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 39. create your own bucket list You PROVIDE Solutions You CREATE Value You ENGAGE your Customers You REWARD Loyalty You do not Major in minor things You remain passionate You make Shift Happen! Have FUN! Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111
- 40. Talk To Me LinkedIn: www.linkedin.com/in/jamesfeldman Twitter: @ShiftHappensNow Hashtag: #shifthappens www.shifthappens.com Shift Happens • Keynote Speaker • Jim Feldman • shifthappens.com • 312-527-9111