Social Web 2.0 Class Week 2: Computer Mediated Communication

Social Web 2.0 Implications of Social Technologies for Digital Media Shelly Farnham, Ph.D. Com 597 Winter 2007

Week 2 ,[object Object],[object Object],[object Object],[object Object]

On the Social Uses of Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Overview Communication Technologies

Computer Mediated Communication (CMC) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],low high Media Richness Interactivity low high Phone VideoPhone FacetoFace Text to Speech Chat IM Email VoiceMail Fax Usenet WhiteBoard (Whittaker)

Social Presence Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Importance of Social Presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Common Ground Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Media opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Media opportunities by Media Type

Social Information Processing Theory ,[object Object],[object Object],[object Object],[object Object],[object Object]

IN CSCW (also GDSS) (computer supported cooperative work and group decision support systems) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Hyperpersonal CMC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication Technologies in a social context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Email ,[object Object],[object Object],[object Object],[object Object]

Email as Habitat ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Zimbra ,[object Object],[object Object],[object Object]

Instant Messaging MSN Messenger Standard IM client Adium Integrates multiple IM accounts

Other IM services ,[object Object],[object Object],[object Object]

Meebo ,[object Object],[object Object]

Discussion Groups ,[object Object],[object Object],[object Object]

Discussion Groups ,[object Object],[object Object]

2001 MSN Communities Analysis Analysis of 20K communities Now called MSN Groups

2001 MSN Communities Analysis ,[object Object]

Conversation through photo sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contextualized Conversation ,[object Object],[object Object]

Newsvine messages ,[object Object]

Netscan – analysis of Usenet discussion lists

Netscan -- Conversation Analytics

Conversation Map ,[object Object],[object Object]

Sociable Media Group ,[object Object],[object Object],[object Object],[object Object]

Social Web 2.0 Class Week 2: Computer Mediated Communication

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Social Web 2.0 Class Week 2: Computer Mediated Communication