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police officers
1. The Effect of Job Stress on Police Officers’
Job Burnout- Generation as a Mediator
Advisor: Dr. Yu- chih Lin
Presenter: Fei-yu Chang
Date: Jan 13, 2014
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5. Introduction
▲ Research Motivation
The effects of job stress on job burnout
at fire station
(Mitani, Fujita, Nakata, & Shirakawa, 2006)
The effect of job stress on job
burnout
at police station
→ generation as a mediator
5
9. Introduction
▲ Research Gap
Previous researchers regarding job stress and
job burnout
Few researcher regarding generation to
job stress and job burnout
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12. Literature Review – Job Stress and Burnout
Stress is recognized as a complex process that consists
of three elements:
Emotional
reaction
Work
environment
appraisal
(Vagg & Wasala, 2003)
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13. Literature Review – Job Stress and Burnout
Burnout is a syndrome
characterized by
Burnout
(Maslach, Schaufeli, & Leiter, 2001)
Emotional
Emotional
exhaustion
exhaustion
Depersonalization
Depersonalization
(cynicism)
(cynicism)
Reduced personal
Reduced personal
accomplishment
accomplishment
(inefficacy)
(inefficacy)
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14. Literature Review – Job Stress and Burnout
Stress and burnout have been recognized as serious
problem, particularly for human service professionals.
(Maslach, 1982, 1993)
Fire service worker who suffers from acute or chronic
stress feels emotional exhaustion and depersonalization.
(Mitani, Fujita, Nakata, & Shirakawa, 2006)
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15. Literature Review – Job Stress and Burnout
The hotel supervisors’ job stressor are found to have
significant effects on depersonalization, Emotional
exhaustion and personal accomplishment.
(Hu & Cheng, 2010)
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16. Literature Review – Job Stress and Burnout
Police work is also a service job and thus
vulnerable to burnout.
(Maslach, 1982, 1993)
(Maslach, 1982, 1993)
H1 : The job stress of police officer has
significant influence on job burnout.
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17. Literature Review - Generation
Generations are recognizable groups of individuals
that share a common history and significant life
events at critical developmental stages.
(Lancaster & Stillman, 2002)
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18. Literature Review - Generation
The work stress of civil servants are differ
according to the generational difference.
(Tien, 2003)
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19. Literature Review
▲The generation is
the 40s – base on agriculture
the 50s – base on industry
the 60s – base on industry and
commerce
the 70s – base on international trade
(Tu, 2007)
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20. Literature Review - Hypotheses
H2: Generation significantly interferes the effect of job stress on
police officers’ job burnout.
• H2-a: Generation-40s significantly interfere the effect of job stress
on police officers’ job burnout.
• H2-b: Generation-50s significantly interfere the effect of job stress
on police officers’ job burnout.
• H2-c: Generation-60s significantly interfere the effect of job stress
on police officers’ job burnout.
• H2-d: Generation-70s significantly interfere the effect of job stress
on police officers’ job burnout.
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21. Literature Review - Research Framework
Generation
H2
Job Stress
H1
Job Burnout
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28. Methodology - Data Analysis
• Descriptive Statistics analysis
To examine demographic information of the
participants
• Regression analysis
To explore the relationships among generation, job
stress and job burnout
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Stress is recognized as a complex process that consists of three major mechanisms:
1.Sources of stress that are encountered in the work
environment.
2.The perception and appraisal of a particular stressor by
citizen and senior official.
3.The emotional reactions that are response to perceiving
a stressor as threatening,