Reputation Management for Schools and Organizations
1. REPUTATION MANAGEMENT
http://www.flickr.com/photos/will-lion/3974469907/
Social media and its impact on organizations and individuals
Dean Shareski
May 14, 2010
11. Clay Shirky: How cellphones, Twitter, Facebook Make History
http://www.ted.com/talks/lang/eng/clay_shirky_how_cellphones_twitter_facebook_can_make_history.html
12. Clay Shirky: How cellphones, Twitter, Facebook Make History
http://www.ted.com/talks/lang/eng/clay_shirky_how_cellphones_twitter_facebook_can_make_history.html
29. 2.0 OBJECTIVES FOR INFORMATION OFFICERS:
• Create multiple points of participation
• Transform read-only content into read-write, many-to-many
conversations
• Listen to and engage user-visitors
• Co-create with your community
• Provide non-essential controls to users (e.g., text size, tools)
• Accept that you do not “control” the message but guide it
30. WHERE DO WE START?
http://www.flickr.com/photos/7363465@N08/3925513417/