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Session 1: Digital Media 101



Shane Crombie October 2009 Beijing China
TODAYS AGENDA

•   Online Media Fundamentals
•   Key Ad Formats
•   Campaign Implementation Overview
•   Key Insights & Objections to Digital
•   Media Planning Examples
Online Media Fundamentals
KEY GLOBAL MEDIA CONSUMPTION
           TRENDS
KEY TERMINOLOGY
KEY DIGITAL MARKETING FORMATS
Display               Targets the ‘near market’ consumer
Communication
                      Targets the ‘in market’ consumer
Search                Targets the ‘in market’ consumer
                      Think Google

                      Infiltrating communities of like-minded people
                      with a brand propositionof like-minded people
                      Infiltrating communities
Social Media          with a brand proposition
                      Think My Space and Facebook

                                                     branded
                      Fusion between advertising and content with
Content Integration   content
                      highly branded quality



Mobile
Mobile                Highly targeted and personal communication
KEY DEFINITIONS
KEY TYPES OF ONLINE MEDIA
        Web 1.0                Web 2.0

Advertorial           Blog/social network

Sponsorships          Streaming video

Content Integration   Pre roll/post roll

eMail                 Mobile

Banners & buttons     Gaming
OTP/floating          Digital Outdoor
KEY PRICING MODEL DEFINITIONS
KEY TYPES OF TARGETING

•   Run of Network (RON) – this is a very cheap
    option and is available from publishers with a
    portfolio of websites. The advantage of this
    method is that we receive a very low CPM,
    however the target audience may not always be      It is rule of thumb that the more specific
    relevant.                                          we target, the higher the cost. For example,
                                                       if we geo-target, this would incur
                                                       an extra premium. We are also able to target
•   Run of Site (ROS) – ROS is used when we            either broad or specific sections across
    want to reach users who are interested in a        websites. Creative formats also impacts on
    service but we don’t want to target a specific     cost.
    criteria. For example a sport website.

•   Run of Channel (ROC) – means creative will
    appear anywhere within a category on a web
    site.

•   Specific Sections - when we want to
    target a specific audience, we will advertise on
    chosen sections of a website such as
    Entertainment or Home & Garden
4 KEY PILLARS OF ONLINE MEDIA
           PLANNING
Ad Formats
UNIVERSAL AD PACKAGE (IAB)




     Box 180x50
CHINA STANDARD AD UNITS




• IAB was formed in early stage of US Internet development (2000)
• This situation is not understood overseas
• The extra cost of resizing can increase the creative production
  budget by over 100%
• Progress is being made slowly, unlikely to ever have IAB UAP
• Sohu is a complicating factor
Campaign Implementation Overview
UNDERSTANDING ‘TAGS’
            What is it                       Where does it go?


            Allows calculation of click      Embed into the actual
Click Tag   rates                            creative


Redirect    Instructs which creative type,   Sent to online publisher to
Tag         version etc. to be played        place


Spotlight                                    Attached to pages on client
            Shows post click activity
Tag                                          website
TYPICAL AD SERVING PROCESSAd server
                                             Cr
                                             eat
                                             ive
                                             Me
                                             dia

Online Creative                      Reporting
Agency




 Media Agency

                                       Client website




                                                   Create     Implement

 Media/                                            Creative   Creative
                                 Click Tag         Agency     Agency
 Publisher
                                 Redirect
                                                   M Agency   Media
                                 Tag
                                 Spotlight
                                                   M Agency   Client
                                 Tag
A TO Z OF IMPLEMENTATION
                              Project/Job added onto         Interactive team or
Brief from client or from                                                                 Share topline thoughts
                              Interactive internal WIP       individual to brainstorm
Business team                                                                             with Business Team
                                                             topline ideas

                              Folder setup incl Checklist


Client approves online        Presented to client with                                    Ballpark Cost/Plan
                                                             Document (if required)
concept/plan                  via Business Team (with                                     prepared
                              Interactive contact present)
                                                             compiled
                                                                                          (Using planning rate card)




MBA prepared                  Client faxes back signed       Book activity with            Adserver trafficking
(Incl monthly $ breakdown &   MBA                            publisher                     schedule created
Adserving)
                              Copy given to Business
                                                             Load activity into BCC
                              team

                              Client highlights all client                                 Creative specs + Click
Activity Live                 site pages post click          Creative uploaded to
                                                                                           tags sent to Creative
                              tracking                       Adserver
                                                                                           agency
                              Spotlight tags produced and    Redirect tags produced and
                              sent to client                                               Creative sent to Carat
                                                             sent to publisher


Tracking report               Monthly client invoicing                                     Agency/Media Responsibility
                              sheet to be given to           Ongoing tracking or final
First week/days                                              tracking report presented
                              Business team                                                Media Responsibility
                                                                                           Client Responsibility
Spotlight/Click tags          Invoice amounts loaded         Current or future campaign
accuracy checked              onto client budget rec         optimisation                  Actual Activity

                                                                                           Creative agency Responsibility
KEY MARKET INSIGHTS
KEY IMPLEMENTATION INSIGHTS
COMMON OBJECTIONS TO DIGITAL
SUMMARY
• Digital media is complex and time consuming work that confuses non
  digital agency and client staffers. Only 5% of media spend is digital.
• Most problems occur due to poor expectation management and
  attention to detail in digital media.
• The main opportunity/challenge with digital is its accountability and
  interactivity. Understand these two concepts and you understand
  digital.
• The only constant in digital is change. Every 2-3 years a hot new
  digital concept/technology/platform arrives. You must constantly
  follow industry trends and rethink what is possible.
• 2.0 media like social and mobile are different to 1.0 media like
  banners and email. ‘Advertising’ does not work in 2.0 media.
• China netizens require custom digital media strategy, importing
  global template does not work.
• Strategy is not a list of tactics. A strategy is rationale for why a
  specific combination of tactics will lead to a desired outcome

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Session digital media_101_

  • 1. Session 1: Digital Media 101 Shane Crombie October 2009 Beijing China
  • 2. TODAYS AGENDA • Online Media Fundamentals • Key Ad Formats • Campaign Implementation Overview • Key Insights & Objections to Digital • Media Planning Examples
  • 4. KEY GLOBAL MEDIA CONSUMPTION TRENDS
  • 6. KEY DIGITAL MARKETING FORMATS Display Targets the ‘near market’ consumer Communication Targets the ‘in market’ consumer Search Targets the ‘in market’ consumer Think Google Infiltrating communities of like-minded people with a brand propositionof like-minded people Infiltrating communities Social Media with a brand proposition Think My Space and Facebook branded Fusion between advertising and content with Content Integration content highly branded quality Mobile Mobile Highly targeted and personal communication
  • 8. KEY TYPES OF ONLINE MEDIA Web 1.0 Web 2.0 Advertorial Blog/social network Sponsorships Streaming video Content Integration Pre roll/post roll eMail Mobile Banners & buttons Gaming OTP/floating Digital Outdoor
  • 9. KEY PRICING MODEL DEFINITIONS
  • 10. KEY TYPES OF TARGETING • Run of Network (RON) – this is a very cheap option and is available from publishers with a portfolio of websites. The advantage of this method is that we receive a very low CPM, however the target audience may not always be It is rule of thumb that the more specific relevant. we target, the higher the cost. For example, if we geo-target, this would incur an extra premium. We are also able to target • Run of Site (ROS) – ROS is used when we either broad or specific sections across want to reach users who are interested in a websites. Creative formats also impacts on service but we don’t want to target a specific cost. criteria. For example a sport website. • Run of Channel (ROC) – means creative will appear anywhere within a category on a web site. • Specific Sections - when we want to target a specific audience, we will advertise on chosen sections of a website such as Entertainment or Home & Garden
  • 11. 4 KEY PILLARS OF ONLINE MEDIA PLANNING
  • 13. UNIVERSAL AD PACKAGE (IAB) Box 180x50
  • 14. CHINA STANDARD AD UNITS • IAB was formed in early stage of US Internet development (2000) • This situation is not understood overseas • The extra cost of resizing can increase the creative production budget by over 100% • Progress is being made slowly, unlikely to ever have IAB UAP • Sohu is a complicating factor
  • 16. UNDERSTANDING ‘TAGS’ What is it Where does it go? Allows calculation of click Embed into the actual Click Tag rates creative Redirect Instructs which creative type, Sent to online publisher to Tag version etc. to be played place Spotlight Attached to pages on client Shows post click activity Tag website
  • 17. TYPICAL AD SERVING PROCESSAd server Cr eat ive Me dia Online Creative Reporting Agency Media Agency Client website Create Implement Media/ Creative Creative Click Tag Agency Agency Publisher Redirect M Agency Media Tag Spotlight M Agency Client Tag
  • 18. A TO Z OF IMPLEMENTATION Project/Job added onto Interactive team or Brief from client or from Share topline thoughts Interactive internal WIP individual to brainstorm Business team with Business Team topline ideas Folder setup incl Checklist Client approves online Presented to client with Ballpark Cost/Plan Document (if required) concept/plan via Business Team (with prepared Interactive contact present) compiled (Using planning rate card) MBA prepared Client faxes back signed Book activity with Adserver trafficking (Incl monthly $ breakdown & MBA publisher schedule created Adserving) Copy given to Business Load activity into BCC team Client highlights all client Creative specs + Click Activity Live site pages post click Creative uploaded to tags sent to Creative tracking Adserver agency Spotlight tags produced and Redirect tags produced and sent to client Creative sent to Carat sent to publisher Tracking report Monthly client invoicing Agency/Media Responsibility sheet to be given to Ongoing tracking or final First week/days tracking report presented Business team Media Responsibility Client Responsibility Spotlight/Click tags Invoice amounts loaded Current or future campaign accuracy checked onto client budget rec optimisation Actual Activity Creative agency Responsibility
  • 22. SUMMARY • Digital media is complex and time consuming work that confuses non digital agency and client staffers. Only 5% of media spend is digital. • Most problems occur due to poor expectation management and attention to detail in digital media. • The main opportunity/challenge with digital is its accountability and interactivity. Understand these two concepts and you understand digital. • The only constant in digital is change. Every 2-3 years a hot new digital concept/technology/platform arrives. You must constantly follow industry trends and rethink what is possible. • 2.0 media like social and mobile are different to 1.0 media like banners and email. ‘Advertising’ does not work in 2.0 media. • China netizens require custom digital media strategy, importing global template does not work. • Strategy is not a list of tactics. A strategy is rationale for why a specific combination of tactics will lead to a desired outcome

Notas do Editor

  1. Search : Targets the ‘in market’ consumer who is pro-actively conducting research to find information about a product of service they need. Display Communication : Targets the ‘near market’ consumer who can be convinced with the correct marketing approach to develop consideration for a brand or product
  2. Content - Advertorial - Sponsorships -
  3. Click Tag: What : Code that allows the Adserver and Carat to calculate actual click rates via online client advertsing Where : Click tag code is embed into the actual creative, which upon arrival, is uploaded to Adserver Redirect Tag What : Code that tells the publisher what creative type, version etc to show on screen to consumers Where : Once creative has been uploaded into Adserver (into client trafficing schedule) code is produced and sent to publisher to place Spotlight Tag What : Code that shows post click activity on the clients own website (or landing page) Where : Attached to each page that has been identified to be tracked on client website
  4. Click Tag Creative Specs sent to Creative agency by Carat Creative agency send actual creative to Carat (with click tag embed) Creative entered into Adserver by Carat Re-Direct Tag From Adserver created schedule (by Carat) a Re-direct tag is made for each individual booked ad type These are made available to Carat, and sent to Media Publisher, who align with the booked space All consumer impressions recorded by Adserver Carat runs report at any stage for topline tracking Spotlight Tag Client advise what pages in their website would like to be tracked for post client activity Carat create spotlight tag code and then send to client to embed into the specific pages Spotlight tag entered into Adserver schedule by Carat Consumer post click activity recorded by website