EAP 201

1. COMMUNICATION
SKILLS
Md.Shamim Hossain
ID: 153015013
Subject: English
Dept:CSE
Green University Of Bangladesh
Welcome to my presentation

2. Dr. Tran, Van Hoai2007-2008
Communicationskills
What is COMMUNICATION ?
 communicate (English) =
 Latin: communicare = make common + share
 Merriam-Webster: to transmit information, thought, or
feeling so that it is satisfactorily received or
understood
 Powerful skill for students, engineers,
business man

3. Dr. Tran, Van Hoai2007-2008
Communicationskills
Oral
Presentation
Audience Awareness
Critical Listening
Body Language
Written
Academic Writing
Revision and Editing
Critical Reading
Presentation of Data
Non-Verbal
Audience Awareness
Personal Presentation
Body Language

4. Dr. Tran, Van Hoai2007-2008
Communicationskills
Mind map

5. Dr. Tran, Van Hoai2007-2008
Communicationskills
Why communication skills
needed?
 If no communication skills
 Damaging professional growth
 Limiting movement to top management positions

6. Dr. Tran, Van Hoai2007-2008
Communicationskills
Listening: heart of
communication
 About 80% of each day listening
 About 40% of professional salary earned
by listening
 Increasing as you climb the professional ladder
 Issues
 Reflective listening
 Physical listening

7. Dr. Tran, Van Hoai2007-2008
Communicationskills
Reflective listening
 Focusing on
 listen for prevailing emotion
 put yourself in the speaker shoes
 How to do
 indicate your interest
 Don't interrupt speaker
 Involve your whole body (e.g., good eye contact)
 Make speaker pay attention (e.g., "Hmmm", "Really",
"That's interesting")

8. Dr. Tran, Van Hoai2007-2008
Communicationskills
Physical listening
 Giving physical attention to speaker
 eyes
 shoulder
 arms
 legs
 and …

9. Dr. Tran, Van Hoai2007-2008
Communicationskills
How to say vs. What to say
 How is often more important than What
 Non-verbal components:
 Eye contact
 Body posture (tư thế)
 Distance contact
 Facial expressions
 Gestures (điệu bộ)
 Vocal tone
 Fluency
 Timing
 Clothing

10. Dr. Tran, Van Hoai2007-2008
Communicationskills
Public speaking (1)
 Purposes
 To entertain
 To inform
 To inspire
 To convince
 To persuade

11. Dr. Tran, Van Hoai2007-2008
Communicationskills
Public speaking (2)
 3 parts
 Introduction: to attract the listener
 Body: organized logically in order to be rememberd by
listener
 Conclusion: to review main points and challenges

12. Dr. Tran, Van Hoai2007-2008
Communicationskills
Principles of poor writing
 Ignore the reader
 Be verbose
 vague pompous
 Do not

13. Dr. Tran, Van Hoai2007-2008
Communicationskills
Writing
 The more you know, the easier and more
effective your writing
 Can you explain in your own words to
someone knowing less than you do ?
 If not, research more

14. Dr. Tran, Van Hoai2007-2008
Communicationskills
Systematic approach for writing
 Research the topic
 Plan
 Do I know my subject? Do I know my reader? Is this
writing necessary?
 Draft
 Eliminate useless words/sentences
 Polish
 Proofread

15. Dr. Tran, Van Hoai2007-2008
Communicationskills
More tips
 Learn from mistakes
 Reflect personal style
 Paragraph power
 topic sentence
 transition sentence
 Sentence savvy
 Sentence is 15-22 words long
 Breaking long sentences to shorter ones
Thank you