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Content Marketing in Education:
         A Case Study
Content Marketing in Education:
           A Case Study
Shane Haggerty
CEO/Director of Strategy
Great Heights Marketing + Communication
@shanehaggerty
shane@greatheightspr.com
Why the Shift?
Internal Surveys Guided the Way (2008 survey):

>65% don’t subscribe to a local newspaper
>85% have home internet connection
>99.2% have a least one personal email account
>75% visit OHP’s website frequently
>93% watch online videos
>81% have no idea what Twitter is
>75% never use Facebook
Why the Shift?
Internal Surveys Guided the Way (2010 survey):

>77% visit the OHP website frequently
>85% use Facebook
>40% use Twitter
>70% visit Hipointjourneys.com
>87% want OHP to use social media to communicate
>49% prefer their cell to receive information, 46%
prefer the internet
Why the Shift?
Other reasons:

>Newspaper readership is down (our local paper has
a mere 6,000 readers)
>Radio listenership is down and fragmented
>Technology allows our audience to skip ads on
television
>A press release won’t reach everyone
Allowing our students to tell our story
Full-Scale Strategic Plan
-Raise the visibility of our school district

-Make a contribution to our industry

-Give prospective students & parents a look at what life is really
like inside the classroom at Ohio Hi-Point Career Center

-Give our constituents a better understanding of how we really
are preparing students for college and careers

-Increase participation in campus events and recruiting activities
Full-Scale Strategic Plan
-Target audiences: Sophomores & parents, community-at-large

-Guidelines established including a contract with the bloggers
and their parents

-Utilized existing district use of technology policy

-Provided training to students

-Content control and management
Tactics
Hi-Point Journeys Social Media Campaign

>Students use FlipCams & Digital Cameras

>Students blog weekly for an entire school year

>Students able to post on Facebook (Year 2)

>Students make personal appearances and take part
in recruiting process
Method

>Built on a WordPress blog

>Customized by Oxiem

>Utilized InnoGage’s InnoBlogs plug-in

>Students were able to upload their own content
Integrated into marketing plan
Video created for online use & TV
Bloggers used in collateral
Integrated into social media
Facebook, YouTube, Twitter, Flickr
Integrated into social media
Facebook, YouTube, Twitter, Flickr
Building relationships
Students as spokespeople
Building relationships
Students as spokespeople
Content is King

>Various trainings for students

>Students provided with technology to tell the story

>Utilize media outlets to share their content

>Push it out through various channels
Results

>Hi-Point Journeys site visited by 2,500 unique
visitors and 5,500+ visits with nearly 20,000 page
views

>Hi-Point Journeys Facebook page has 460 fans

>In a survey, Journeys was #2 behind direct mail as
top way to reach out to sophomores

>70% of current students visit Journeys
What was learned?
>Students are responsible with social media when you teach
them how to be

>Parents are online and respond to social media

>There are stories to tell and they are more effectively told by
students

>Hand pick your students

>Less is more
Other Schools Inspired by Content
>EHOVE Career Center

>Madison Local Schools

>Upper Valley Career Center

>Apollo Career Center

>Delaware Area Career Center
Content Marketing in Education:
         A Case Study



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Content Marketing in Education: A Case Study

  • 1. Content Marketing in Education: A Case Study
  • 2. Content Marketing in Education: A Case Study Shane Haggerty CEO/Director of Strategy Great Heights Marketing + Communication @shanehaggerty shane@greatheightspr.com
  • 3. Why the Shift? Internal Surveys Guided the Way (2008 survey): >65% don’t subscribe to a local newspaper >85% have home internet connection >99.2% have a least one personal email account >75% visit OHP’s website frequently >93% watch online videos >81% have no idea what Twitter is >75% never use Facebook
  • 4. Why the Shift? Internal Surveys Guided the Way (2010 survey): >77% visit the OHP website frequently >85% use Facebook >40% use Twitter >70% visit Hipointjourneys.com >87% want OHP to use social media to communicate >49% prefer their cell to receive information, 46% prefer the internet
  • 5. Why the Shift? Other reasons: >Newspaper readership is down (our local paper has a mere 6,000 readers) >Radio listenership is down and fragmented >Technology allows our audience to skip ads on television >A press release won’t reach everyone
  • 6. Allowing our students to tell our story
  • 7.
  • 8. Full-Scale Strategic Plan -Raise the visibility of our school district -Make a contribution to our industry -Give prospective students & parents a look at what life is really like inside the classroom at Ohio Hi-Point Career Center -Give our constituents a better understanding of how we really are preparing students for college and careers -Increase participation in campus events and recruiting activities
  • 9. Full-Scale Strategic Plan -Target audiences: Sophomores & parents, community-at-large -Guidelines established including a contract with the bloggers and their parents -Utilized existing district use of technology policy -Provided training to students -Content control and management
  • 10. Tactics Hi-Point Journeys Social Media Campaign >Students use FlipCams & Digital Cameras >Students blog weekly for an entire school year >Students able to post on Facebook (Year 2) >Students make personal appearances and take part in recruiting process
  • 11. Method >Built on a WordPress blog >Customized by Oxiem >Utilized InnoGage’s InnoBlogs plug-in >Students were able to upload their own content
  • 12. Integrated into marketing plan Video created for online use & TV
  • 13.
  • 14. Bloggers used in collateral
  • 15.
  • 16. Integrated into social media Facebook, YouTube, Twitter, Flickr
  • 17. Integrated into social media Facebook, YouTube, Twitter, Flickr
  • 20. Content is King >Various trainings for students >Students provided with technology to tell the story >Utilize media outlets to share their content >Push it out through various channels
  • 21. Results >Hi-Point Journeys site visited by 2,500 unique visitors and 5,500+ visits with nearly 20,000 page views >Hi-Point Journeys Facebook page has 460 fans >In a survey, Journeys was #2 behind direct mail as top way to reach out to sophomores >70% of current students visit Journeys
  • 22.
  • 23. What was learned? >Students are responsible with social media when you teach them how to be >Parents are online and respond to social media >There are stories to tell and they are more effectively told by students >Hand pick your students >Less is more
  • 24. Other Schools Inspired by Content >EHOVE Career Center >Madison Local Schools >Upper Valley Career Center >Apollo Career Center >Delaware Area Career Center
  • 25. Content Marketing in Education: A Case Study QUESTIONS?