SlideShare uma empresa Scribd logo
1 de 18
Baixar para ler offline
Module Three: Working with Groups
CHCGROUP403D
PlanandConduct GroupActivities
(c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Groups
Discussion: Why do people form groups?
2 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Dynamics of Groups
What do we mean by group dynamics?
• The atmosphere of a group
• The actions of a group
• The personality type of a group/influenced by the
dominant group within the group
• Ages/attitudes/beliefs/cultures
• Purpose of a group
3 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Structure of Groups
• Formal or informal
• Structured
• Semi structured
• Unstructured
• What happens in each of these types of
groups?
• If someone calls a meeting but doesn’t have
an agenda what kind of meeting would this
be?
4 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Formal Groups
• organisation/agenda in place
• clear roles for each group member
• time frame
• refreshments
• minutes taking/secretary
• distributing minutes
• documented procedure according to
organisational policy
• checking on actions and feedback loop
5 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Formal Meetings
• Formal meetings are typical of the
management of a community service
organisation which is a little larger in size
• Particularly government departments and not
for profit organisations work with this kind of
a meeting format
• These organisations have a high degree of
accountability
6 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Informal Groups
• Group norms established
• Encourage brainstorming
• Activities which help the group bond like
icebreakers
• Refreshments
• Positive feedback
• Equal inclusion of all members
• Ownership of action by all
• Loose time frames/useful ones
7 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Group Leadership
Kurt Lewin's Leadership styles
Kurt Lewin and colleagues identified four
leadership styles
• Dictator
• Autocratic
• Participative
• Laissez Faire
8 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Dictator Leaders
• A leader who uses fear and threats to get the
job done. Dictator leadership has similarities
with a leader who uses an autocratic style of
leadership, as this style of leader also makes
all the decisions
9 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Autocratic or Authoritarian Leaders
• Under the autocratic leadership styles, all
decision-making powers are centralised in the
leader, as mentioned previously such leaders are
dictators
• They do not entertain any suggestions or
initiatives from subordinates. The autocratic
management has been successful as it provides
strong motivation to the manager. It permits
quick decision-making as only one person
decides for the whole group, and keeps it to
themselves until they feel it is needed by the rest
of the group.
• An autocratic leader does not trust anybody
10 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Participative or Democratic Leaders
• The democratic leadership style favours
decision-making by the group, so a leader
would give instruction after consulting the
group
• They can win the cooperation of the group
and can motivate members effectively and
positively.
• The decisions of the democratic leader are not
unilateral, as with the autocrat, because they
arise from consultation and participation from
the group members.
11 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Laissez Faire or Free Rein Leaders
• A free rein leader does not lead, but leaves the
group entirely to itself; such a leader allows
maximum freedom to the group
• They are given a freehand in deciding their
own policies and methods. Free rein
leadership style is considered better than the
authoritarian style, however it may be
considered not as effective as the democratic
style
12 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Group Leadership cont.
The type of leadership styles that organisations have
and individuals may demonstrate vary
• The authoritarian leadership style, for example, is
approved in periods of crisis but fails to win the
"hearts and minds" of their followers in the day-to-
day management.
• The democratic leadership style can be effective in
situations that require consensus building; and finally,
• The laissez faire leadership style is appreciated by
the degree of freedom it provides, but as the leader
does not "take charge" they can be perceived as a
failure in protracted or thorny organisational
problems
13 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Effective Communication Strategies
What constitutes effective communication in a
group setting?
Ability to listen
Allowing others to speak and express their opinions
Drawing out other people to help them express
themselves
Keeping to the point
Involving all group participants on an equal level
Non-offensive language
Style of speech
Respectful attitudes
14 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Organisational Communication
• Staff meetings
• Emails
• Memos
• Notice boards
• Intranet
• Log book/day books
• Informal discussions
• Hand over information
15 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Organisation and Community
Resources
• Groups are dependent on the organisation and
community resources
• In the largest sense unless a community has
transport, people may not be able to get
together at all
• Group success may be dependent on materials
for example for art therapy would need
painting equipment, paper and pen,
computers, appropriate venue
16 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Stages of Group Development
Bruce W. Tuckman proposed a theory of group
development known as:
1. Forming – formation of the group, getting together
2. Storming – brainstorming ideas
3. Norming – normalising processes and tasks
4. Performing – putting it into action
5. Adjourning/mourning – closure of group
17 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Supporting Group Activities
• How would you support activities for both
formal and informal groups?
• What might you need?
18 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012

Mais conteúdo relacionado

Destaque (15)

Worksheet adhd
Worksheet adhdWorksheet adhd
Worksheet adhd
 
Wenn die Belegschaft die Kommunikation übernimmt.
Wenn die Belegschaft die Kommunikation übernimmt.Wenn die Belegschaft die Kommunikation übernimmt.
Wenn die Belegschaft die Kommunikation übernimmt.
 
Niños genios
Niños geniosNiños genios
Niños genios
 
Mi vieja barranquilla
Mi vieja barranquillaMi vieja barranquilla
Mi vieja barranquilla
 
Folletico
FolleticoFolletico
Folletico
 
課程表
課程表課程表
課程表
 
Krzyżówka
KrzyżówkaKrzyżówka
Krzyżówka
 
education2
education2education2
education2
 
Krzyzowka
KrzyzowkaKrzyzowka
Krzyzowka
 
Funcionament de la dessaladora
Funcionament de la dessaladoraFuncionament de la dessaladora
Funcionament de la dessaladora
 
2011 DFC taiwan-Chi 069 今天跟我瘦好嗎(成果呈交)
2011 DFC taiwan-Chi 069 今天跟我瘦好嗎(成果呈交)2011 DFC taiwan-Chi 069 今天跟我瘦好嗎(成果呈交)
2011 DFC taiwan-Chi 069 今天跟我瘦好嗎(成果呈交)
 
Catalogo licencias
Catalogo licenciasCatalogo licencias
Catalogo licencias
 
Resume
ResumeResume
Resume
 
Caderno paco imperial
Caderno paco imperialCaderno paco imperial
Caderno paco imperial
 
Atherton
Atherton Atherton
Atherton
 

Semelhante a Ppt chcgroup403 d working with groups v 22.3.13

Module 6 chccm504 d promote high quality case management v 3.5.13
Module 6 chccm504 d promote high quality case management v 3.5.13Module 6 chccm504 d promote high quality case management v 3.5.13
Module 6 chccm504 d promote high quality case management v 3.5.13Community Training Australia
 
07-Group communication.ppt
07-Group communication.ppt07-Group communication.ppt
07-Group communication.pptSaadRashidKhan
 
Reflections on the first 10 months of a newborn: The Moodle Users Association
Reflections on the first 10 months of a newborn: The Moodle Users AssociationReflections on the first 10 months of a newborn: The Moodle Users Association
Reflections on the first 10 months of a newborn: The Moodle Users AssociationCharles Darwin University
 
Organisation Behavior groups and teams
Organisation Behavior groups and teams Organisation Behavior groups and teams
Organisation Behavior groups and teams Shilpi Arora
 
APLU: Building Learning Communities Resource
APLU: Building Learning Communities ResourceAPLU: Building Learning Communities Resource
APLU: Building Learning Communities ResourceLaura Pasquini
 
Group communication
Group communicationGroup communication
Group communicationshakil2604
 
Decision making techniques
Decision making techniquesDecision making techniques
Decision making techniquesNikita Gupta
 
GOL - Graduation Project Session 29-Oct-13 in the US Embassy
GOL - Graduation Project Session 29-Oct-13 in the US EmbassyGOL - Graduation Project Session 29-Oct-13 in the US Embassy
GOL - Graduation Project Session 29-Oct-13 in the US EmbassyNourhan Alaa
 
Collaborative Culture Seminar by TeamBuilders and Point Park University
Collaborative Culture Seminar by TeamBuilders and Point Park UniversityCollaborative Culture Seminar by TeamBuilders and Point Park University
Collaborative Culture Seminar by TeamBuilders and Point Park UniversityJordan Lippman
 
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎Libcorpio
 
Teamwork presentation
Teamwork presentation Teamwork presentation
Teamwork presentation ct231
 
teamworkpresentation2012-121106143622-phpapp02.pdf
teamworkpresentation2012-121106143622-phpapp02.pdfteamworkpresentation2012-121106143622-phpapp02.pdf
teamworkpresentation2012-121106143622-phpapp02.pdfCade143
 
Developing and supporting your dgroup
Developing and supporting your dgroupDeveloping and supporting your dgroup
Developing and supporting your dgroupDgroups Foundation
 
Participative leadership theory
Participative leadership theoryParticipative leadership theory
Participative leadership theoryShamir Kumar
 
Presentation on forms of group decision making in organizations by prof.ma...
Presentation on  forms of  group decision making  in organizations by prof.ma...Presentation on  forms of  group decision making  in organizations by prof.ma...
Presentation on forms of group decision making in organizations by prof.ma...manishha
 

Semelhante a Ppt chcgroup403 d working with groups v 22.3.13 (20)

mpob jass.pdf
mpob jass.pdfmpob jass.pdf
mpob jass.pdf
 
Module 6 chccm504 d promote high quality case management v 3.5.13
Module 6 chccm504 d promote high quality case management v 3.5.13Module 6 chccm504 d promote high quality case management v 3.5.13
Module 6 chccm504 d promote high quality case management v 3.5.13
 
07-Group communication.ppt
07-Group communication.ppt07-Group communication.ppt
07-Group communication.ppt
 
Iap2 1.5 hr
Iap2 1.5 hrIap2 1.5 hr
Iap2 1.5 hr
 
Consensus Building for Strategic Planning
Consensus Building for Strategic PlanningConsensus Building for Strategic Planning
Consensus Building for Strategic Planning
 
Reflections on the first 10 months of a newborn: The Moodle Users Association
Reflections on the first 10 months of a newborn: The Moodle Users AssociationReflections on the first 10 months of a newborn: The Moodle Users Association
Reflections on the first 10 months of a newborn: The Moodle Users Association
 
S 6. Group Decision Making
S 6. Group Decision MakingS 6. Group Decision Making
S 6. Group Decision Making
 
Organisation Behavior groups and teams
Organisation Behavior groups and teams Organisation Behavior groups and teams
Organisation Behavior groups and teams
 
APLU: Building Learning Communities Resource
APLU: Building Learning Communities ResourceAPLU: Building Learning Communities Resource
APLU: Building Learning Communities Resource
 
Group communication
Group communicationGroup communication
Group communication
 
Decision making techniques
Decision making techniquesDecision making techniques
Decision making techniques
 
GOL - Graduation Project Session 29-Oct-13 in the US Embassy
GOL - Graduation Project Session 29-Oct-13 in the US EmbassyGOL - Graduation Project Session 29-Oct-13 in the US Embassy
GOL - Graduation Project Session 29-Oct-13 in the US Embassy
 
Leaders develop leaders
Leaders develop leadersLeaders develop leaders
Leaders develop leaders
 
Collaborative Culture Seminar by TeamBuilders and Point Park University
Collaborative Culture Seminar by TeamBuilders and Point Park UniversityCollaborative Culture Seminar by TeamBuilders and Point Park University
Collaborative Culture Seminar by TeamBuilders and Point Park University
 
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎
DELPHI TECHNIQUE ‎‎(DECISION MAKING)‎
 
Teamwork presentation
Teamwork presentation Teamwork presentation
Teamwork presentation
 
teamworkpresentation2012-121106143622-phpapp02.pdf
teamworkpresentation2012-121106143622-phpapp02.pdfteamworkpresentation2012-121106143622-phpapp02.pdf
teamworkpresentation2012-121106143622-phpapp02.pdf
 
Developing and supporting your dgroup
Developing and supporting your dgroupDeveloping and supporting your dgroup
Developing and supporting your dgroup
 
Participative leadership theory
Participative leadership theoryParticipative leadership theory
Participative leadership theory
 
Presentation on forms of group decision making in organizations by prof.ma...
Presentation on  forms of  group decision making  in organizations by prof.ma...Presentation on  forms of  group decision making  in organizations by prof.ma...
Presentation on forms of group decision making in organizations by prof.ma...
 

Último

Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadAyesha Khan
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxMarkAnthonyAurellano
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024Matteo Carbone
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 

Último (20)

Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 

Ppt chcgroup403 d working with groups v 22.3.13

  • 1. Module Three: Working with Groups CHCGROUP403D PlanandConduct GroupActivities (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 2. Groups Discussion: Why do people form groups? 2 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 3. Dynamics of Groups What do we mean by group dynamics? • The atmosphere of a group • The actions of a group • The personality type of a group/influenced by the dominant group within the group • Ages/attitudes/beliefs/cultures • Purpose of a group 3 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 4. Structure of Groups • Formal or informal • Structured • Semi structured • Unstructured • What happens in each of these types of groups? • If someone calls a meeting but doesn’t have an agenda what kind of meeting would this be? 4 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 5. Formal Groups • organisation/agenda in place • clear roles for each group member • time frame • refreshments • minutes taking/secretary • distributing minutes • documented procedure according to organisational policy • checking on actions and feedback loop 5 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 6. Formal Meetings • Formal meetings are typical of the management of a community service organisation which is a little larger in size • Particularly government departments and not for profit organisations work with this kind of a meeting format • These organisations have a high degree of accountability 6 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 7. Informal Groups • Group norms established • Encourage brainstorming • Activities which help the group bond like icebreakers • Refreshments • Positive feedback • Equal inclusion of all members • Ownership of action by all • Loose time frames/useful ones 7 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 8. Group Leadership Kurt Lewin's Leadership styles Kurt Lewin and colleagues identified four leadership styles • Dictator • Autocratic • Participative • Laissez Faire 8 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 9. Dictator Leaders • A leader who uses fear and threats to get the job done. Dictator leadership has similarities with a leader who uses an autocratic style of leadership, as this style of leader also makes all the decisions 9 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 10. Autocratic or Authoritarian Leaders • Under the autocratic leadership styles, all decision-making powers are centralised in the leader, as mentioned previously such leaders are dictators • They do not entertain any suggestions or initiatives from subordinates. The autocratic management has been successful as it provides strong motivation to the manager. It permits quick decision-making as only one person decides for the whole group, and keeps it to themselves until they feel it is needed by the rest of the group. • An autocratic leader does not trust anybody 10 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 11. Participative or Democratic Leaders • The democratic leadership style favours decision-making by the group, so a leader would give instruction after consulting the group • They can win the cooperation of the group and can motivate members effectively and positively. • The decisions of the democratic leader are not unilateral, as with the autocrat, because they arise from consultation and participation from the group members. 11 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 12. Laissez Faire or Free Rein Leaders • A free rein leader does not lead, but leaves the group entirely to itself; such a leader allows maximum freedom to the group • They are given a freehand in deciding their own policies and methods. Free rein leadership style is considered better than the authoritarian style, however it may be considered not as effective as the democratic style 12 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 13. Group Leadership cont. The type of leadership styles that organisations have and individuals may demonstrate vary • The authoritarian leadership style, for example, is approved in periods of crisis but fails to win the "hearts and minds" of their followers in the day-to- day management. • The democratic leadership style can be effective in situations that require consensus building; and finally, • The laissez faire leadership style is appreciated by the degree of freedom it provides, but as the leader does not "take charge" they can be perceived as a failure in protracted or thorny organisational problems 13 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 14. Effective Communication Strategies What constitutes effective communication in a group setting? Ability to listen Allowing others to speak and express their opinions Drawing out other people to help them express themselves Keeping to the point Involving all group participants on an equal level Non-offensive language Style of speech Respectful attitudes 14 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 15. Organisational Communication • Staff meetings • Emails • Memos • Notice boards • Intranet • Log book/day books • Informal discussions • Hand over information 15 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 16. Organisation and Community Resources • Groups are dependent on the organisation and community resources • In the largest sense unless a community has transport, people may not be able to get together at all • Group success may be dependent on materials for example for art therapy would need painting equipment, paper and pen, computers, appropriate venue 16 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 17. Stages of Group Development Bruce W. Tuckman proposed a theory of group development known as: 1. Forming – formation of the group, getting together 2. Storming – brainstorming ideas 3. Norming – normalising processes and tasks 4. Performing – putting it into action 5. Adjourning/mourning – closure of group 17 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 18. Supporting Group Activities • How would you support activities for both formal and informal groups? • What might you need? 18 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012