1. Lotus Notes By Shaniqua Green Instructor: Elizabeth Owens

2. According to the survey, 85 & of the agents would feel more comfortable communicating with other agent/co-workers and managers via email/instant messaging Introduction

3. The difference between Lotus Note and Microsoft Outlook

4. Outlook is only capable of performing a small number of tasks such as email & calendaring where a web-browser may be used to access document management system, an encyclopedia, video library, and online shopping. Microsoft Outlook

5. Lotus Notes is similar to a web-browser in that it may use any application that has been developed for it with Domino Designer, are published on the Domino server and that the user has permission to use Lotus Notes

6. Lotus Notes and Lotus Domino is a true client/server database environment and the servers themselves can be virtually independent of the hardware and software. The server software is called Lotus Domino and the client software is Lotus Notes. The Domino software can run on Windows, Unix, Linux, AIX, AS/400 and even IBM mainframes such as the iSeries, and can scale to tens of thousands of users per server. Finding

7. There are different supported versions of the Domino server that are supported on the various levels of server operating systems, mostly corresponding to the latest server operating systems only being officially supported by a version of Domino that is released at about the same time as that OS Finding (cont.)

8. Notes was the first widely adopted software product to use public key cryptography for client–server and server–server authentication and for encryption of data; it remains the product with the largest installed base of PKI users. Until US laws regulating encryption were changed in 2000, Lotus was prohibited from exporting versions of Notes that supported symmetric encryption keys that were longer than 40 bits. In 1997, Lotus negotiated an agreement with the NSA that allowed export of a version that supported stronger keys with 64 bits, but 24 of the bits were encrypted with a special key and included in the message to provide a "workload reduction factor" for the NSA. This strengthened the protection for users of Notes outside the US against private-sector industrial espionage, but not against spying by the US government. This implementation was widely announced, but with some justification many people did consider it to be a backdoor. Some governments objected to being put at a disadvantage to the NSA, and as a result Lotus continued to support the 40-bit version for export to those countries. Security

9. Lotus Domino databases are built using the Domino Designer client, available only for Microsoft Windows; standard user clients are available for Windows, Linux, and Mac OS.[A key feature of Notes is that many replicas of the same database can exist at the same time on different servers and clients, across dissimilar platforms; the same storage architecture is used for both client and server replicas. Originally, replication in Notes happened at document (i.e. record) level. With release of Notes 4 in 1996, replication was changed so that it now occurs at field level. Programming

10. The following is a summary of the results of the survey and our recommendation based on the information reported: Microsoft office Excel access Power point. Conclusion