NSE provides sourcing and consulting services to support IT infrastructure.

1. What can you accomplish with more resources?
Network Solution ExpertsSM can help.
The NSE 360° Service Contract
Helps get your key technology projects implemented on schedule and on budget
Provides focused resources for key projects
Reduces resources required for WAN problem resolution
Experts who have the experience to get the job done right
Here’s how it works
You specify what you want to accomplish annually
– Select desired service suites
NSE discusses the resources required to provide desired services
– Staff expertise and budgeted hours
– VPN network access – to provide network access
– Remote consoles and power control with out-of-band dial-back modem with secure encryption
You receive a single service contract covering the resources required at signifi cant savings to
hourly rates
Your desired technology procurement and implementation are handled by NSE so that your staff
can focus on what they do best
This is what can be covered
Technology Procurement & Implementation
Management
– Project needs assessment and requirements defi nition
– RFP generation and management of the entire process
– Vendor technology evaluation analysis
– Short-list for client review and selection
– Management of meetings with short-listed vendors
– Contract & Legal review with selected vendor
– Vendor management and project implementation management

2. WAN Carrier Management
– 24x7x365 alarm monitoring and response for failures and
network degradation
– Trouble-ticket initiation with carrier and follow-up
– Communication to only the appropriate staff to
minimize disruption
– Level-1 help with out-of-band access to location
experiencing fault
– Confi rmation of power
– CPE reboot
– Connectivity tests
– Event tracking for SLA purposes
– Reason for Outage (RFO) from carrier for each incident
– SLA credit fi ling when appropriate
Network Architecture
– Design of local and wide area networks
– Help test and evaluate network solutions
– Assist with developing technology roadmaps
– Manage technology vendors
– Help qualify, recommend, and upgrade hardware and software
components as required
– Solve complex problems
Network Health Check
– Report of network events of previous six months
– Trends of bandwidth usage
– Proactive recommendations for WAN
– Management of new service order quotes and implementation
– Assurance that new circuits are coterminous with rest of network
To learn how we can help,
call 212.203.7310 or visit
networksolutionexperts.com
Unplanned Outage Support
– NSE Expert interventions as needed
– Manage resolution of all unplanned outages
– Equipment replacement and return authorization
processing
– Emergency onsite support or initiate conference calls
as needed
About Us
NSE is a global provider of network engineering, procure-ment
and implementation of high-performance technolo-gy
solutions. We provide a unique service to IT infrastruc-ture
departments that you won’t fi nd elsewhere.
We allow our clients to focus on their core IT and
Telecom operations, providing focus and effi ciency to
new initiatives and the management of operations.
We help you make the most of your resources —
time, people and money.
NSE has a powerful approach that can help you
accomplish your goals. We understand that there are
many ways to reach those goals. We help you choose
the option that will deliver the results you are hoping
to achieve and more.
Drive down costs
Become more competitive
Serve your customers better
New York | Boston | Montreal