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SFIA - Continual Personal Development
     from the Classroom to the Workplace

     By Susan Bailey Cert Ed. MSc
     CITP Chartered Fellow BCS
     Principal Lecturer & Field Chair IS
     University of Northampton.

     Worked in IT industry for 37 years

     Member itSMF ; Vice Chairman of
     the itSMF Special Interest Group (SIG)
                p                     p(  )
     on Education; Member SFIA Council and
     itSMF Qualifications & Certification
     Executive Steering Committee

     Female Membership Officer
     Northamptonshire Branch of
     BCS Chartered Institute of IT
© University of Northampton   2nd December 2009
Background

    Skills Framework for the Information Age (SFIA)
    •     “ High level UK Government backed competency framework
         describing the roles within IT and the skills needed to fulfil
         them”
    • Devised and completed in 2000 and launched at the DTI
         conference in 2001.
    • Latest release SFIA v4 December 2008
                                        2008.
    • Purpose to provide “a standardised view of the wide range of
         professional skills needed by people working in Information
         Technology”
         T h l      ”



© University of Northampton   2nd December 2009
Why is SFIA important
      • IT skills standard providing a common reference model of IT
           professional skills; adopted by UK Government and many
           organisations
             g
      • Gained industry-wide recognition and support from : e-skills,
           BCS - Chartered Institute of IT, IET, IMIS, Intellect, OGC,
           itSMF and the BIS. In use in over 100 countries
                         BIS
      • Allows employers to measure the skills they have against the
           skills they need and identify skill gaps
      • Quantifies the skills of the IT labour market
      • Regularly reviewed and updated to reflect current industry
           needs
              d
      • SFIAplus adds information on development, qualifications, etc

© University of Northampton   2nd December 2009
Who uses SFIA and why

      • Government Departments and Large Organisations e.g.
                HM Revenue and Customs
                AVIVA formerly Norwich Union Life
                Crown Prosecution Service
                Leeds City Council
      • Consistent and evolving framework of skills used for defining
           job roles in the workplace, skills gap analysis , personal
           development, succession planning
      • Supported developed and enhanced under the watchful eyes
           of BCS Chartered Institute for IT, e-skills uk, IET, IMIS and
           itSMF

© University of Northampton   2nd December 2009
Innovation in the Curriculum @
                     The University of Northampton




   • Awarded Innovation of the Year 2008 by the itSMF as first in
        the world to offer MSc Service Management
   • Customer lead and industry aware providers
   • A
     Accreditation given f
          dit ti    i    for ITIL Qualifications
                                  Q lifi ti
   • Academic choice of students from around the world including
        BT, BBC, European Central Bank, HP, IBM, National Audit
           ,    ,      p                 ,   ,     ,
        Office, Ministry of Defence , Prudential, Universities , Roche,
        Serco, Ministry of Justice, NHS, National Police Forces
        ,Councils, World Food Programme.
   • First to align Learning Outcomes of Undergraduate and
© University of Northampton
                  2nd December 2009

        Postgraduate programmes to SFIA skills
Why align SFIA to the Curriculum
People are autonomous
• Carry with them through their working life
           skills
           qualifications
           experience
•     Education should provide skills
 to underpin their working life
      d       h       k    lf
• Aligning the learning outcomes
    of d
     f degree programmes t a
                         to
    skills framework like SFIA is                 a   Win Win solution

© University of Northampton   2nd December 2009
How to put SFIA in to the Curriculum

• Analyse Learning outcomes
• Compare and align to SFIA grid – http://scripts bcs org/sfiaplus/sfia htm
                                   http://scripts.bcs.org/sfiaplus/sfia.htm
• Set assessed work to prove the Learning Outcomes and therefore skills
  have been achieved
• Draw up a grid of SFIA skills obtained at
        Module level
        Programme level
• Provide students with the defined set of SFIA skills attained
• Keep abreast of changes and continually up to date delivery


  © University of Northampton   2nd December 2009
SFIA grid

                                                                                          Level
                 ategory/SubCategory            Skill                              Code
                                                                                          1   2   3   4   5   6   7



                Strategy and architecture


                nformation Strategy             Corporate governance of IT         GOVN                       6   7


                                                Information Management             IRMG               4   5   6   7


                                                Information systems coordination   ISCO                       6   7


                                                Information policy formation       DPRO                   5   6



                                                Information security               SCTY           3   4   5   6



                                                Information assurance              INAS           3   4   5   6


                                                Information analysis               INAN               4   5   6


                                                Information content publishing     ICPM       2   3   4   5   6



                   


© University of Northampton            2nd December 2009
University of Northampton model
                                                                                                                           Level                                       Level
                                                         Level       Level        Level               Level 5              5 UG           Level         Level          7
                                                         4 UG        5 UG         5 UG                UG                                  6 UG          6 UG           PG




                                                                          S




                                                                                                                           DeDe




                                                                                                                                                        AdAd
                                                                                                      Quality & Security


                                                                                                                           Cons


                                                                                                                                          Mana




                                                                                                                                                                           Mana
                                                                                                      Man




                                                                                                                                                                           Acce and Event
                                      No of incidences




                                                                                                                                           Pro
                                                         Computer

                                                                     Ma



                                                                                      Human Factors
                                                         So
                                       All courses




                                                                                                                                                          Da
                                                                                                                                             oject
                                                                      anagement




                                                                                                        nagement




                                                                                                                              esign and
                                                          olutions




                                                                                                                                                           dvanced
                                                                                                                              sultancy


                                                                                                                                              agement




                                                                                                                                                                              agement
                                                                                                                                                            atabases




                                                                                                                                                                              ess
                                                                        Service
                      SFIA CODES




                      DESN
                      (Systems
                      design )             10                                                                              4                            4
                      IRMG
                      (Information
                      Management )    7                              4                                                                                                 4
                      SCTY
                      Information
                      security
                                                6                    3                                3                                                 4              4
                      SINT Systems
                      Integration
                          g           2                  2                                                                                3
                      UNAN
                      Usability
                      Requirements
                      Analysis        3                                           4
                   


© University of Northampton        2nd December 2009
Win Win
  • Embeds a professional industry lead framework into the curriculum
  • Addresses the skills gap at the early stages in the education journey
       and is sustainable from UG to PhD
  • Enhances current skill set of:
            communication skills;
            groupwork skills;
            information skills;
            problem solving;
            use of IT;
                o    ;
            application of number
  • ……..With an industry related skills set - SFIA
                       y
© University of Northampton   2nd December 2009
Linking to Relaunching of BCS as Chartered
                    Institute of IT?
BCS Values state
• “We pledge to:
         Think ahead and focus on action b putting things i place to
          hi k h d      df             i  by     i   hi   in l
         meet the future needs of all our stakeholders.
         Be open and work together by sharing best practice and
              p              g       y      g      p
         encouraging collaboration between our members, customers and
         the industry.
         Drive progress and enable change by advancing the role of IT in
         bettering society, the economy, business and education. “ (BCS
         CIIT 2009)
• Consider highlighted text – is there a meeting of minds
• Common goals , common values, common framework SFIA
© University of Northampton   2nd December 2009
Does this step change relate to Leitch and
                     e-skills agenda

       • The Leitch report (2006) which is a roadmap directing the UK
            “ towards World Class Skills by 2020” . Universities have
                                            2020
            tended to concentrate on the academic skills, but this
            initiative encompasses the spirit of the Leitch report and
            maps, embeds and aligns relevant employer defined skills to
            module Learning Outcomes whilst still maintaining academic
            integrity
       • e skills advocate the need within the UK to develop IT
         e-skills
            professionals “whose skills and capabilities are easy to
            identify, and whose ongoing development will enable them to
            continue to succeed in a fiercely competitive global market



© University of Northampton   2nd December 2009
Further Work at The University of
                           Northampton

       • Evolving course content to reflect industry needs
       • Refining transcript for graduating students
       • Realigning to include new SFIAplus4 skills e.g. governance
       • Link to new SFIAplus4 grid
       • http://scripts.bcs.org/sfiaplus/sfia.htm
       • Attracting more students to the Business Computing and
            Service Management Field




© University of Northampton   2nd December 2009
Future?
    • Alignment to SFIA skills in schools?
    • Government lead initiative to roll out the SFIA framework across all
         education and training providers of IT courses –public and private
                                                         public
         sector?
    • Global roll out?
    • Slow steady and consistent acquirement of skills wins the race !!




© University of Northampton   2nd December 2009
Useful Links and references
     •    SFIA websites
               Home page: http://www.sfia.org.uk/
               Overview chart
               http://www.sfia.org.uk/public/File/SFIA_Foundation/SFIA_documentation/sfia3
               -char.pdf
               IT professional Competency :http://www.e-
               skills.com/public/File/SFIA_Foundation/SFIA_IPCM_web4.pdf
               skills com/public/File/SFIA Foundation/SFIA IPCM web4 pdf
               Introducing SFIA handbook
               http://www.sfia.org.uk/public/File/SFIA_Foundation/SFIA_documentation/sfia3
               -intro.pdf
     University of Northampton- Business Computing Courses and MSc IT Service
        Management :
     •    http://www2.northampton.ac.uk/portal/page/portal/business/nbs-
          courses/business-compsystems-bsc
     •    http://www2.northampton.ac.uk/portal/page/portal/business/nbs-courses/it-
          service-management-msc

© University of Northampton   2nd December 2009

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From Curriculum to Career – Plotting the course with SFIA Susan Bailey

  • 1. SFIA - Continual Personal Development from the Classroom to the Workplace By Susan Bailey Cert Ed. MSc CITP Chartered Fellow BCS Principal Lecturer & Field Chair IS University of Northampton. Worked in IT industry for 37 years Member itSMF ; Vice Chairman of the itSMF Special Interest Group (SIG) p p( ) on Education; Member SFIA Council and itSMF Qualifications & Certification Executive Steering Committee Female Membership Officer Northamptonshire Branch of BCS Chartered Institute of IT © University of Northampton 2nd December 2009
  • 2. Background Skills Framework for the Information Age (SFIA) • “ High level UK Government backed competency framework describing the roles within IT and the skills needed to fulfil them” • Devised and completed in 2000 and launched at the DTI conference in 2001. • Latest release SFIA v4 December 2008 2008. • Purpose to provide “a standardised view of the wide range of professional skills needed by people working in Information Technology” T h l ” © University of Northampton 2nd December 2009
  • 3. Why is SFIA important • IT skills standard providing a common reference model of IT professional skills; adopted by UK Government and many organisations g • Gained industry-wide recognition and support from : e-skills, BCS - Chartered Institute of IT, IET, IMIS, Intellect, OGC, itSMF and the BIS. In use in over 100 countries BIS • Allows employers to measure the skills they have against the skills they need and identify skill gaps • Quantifies the skills of the IT labour market • Regularly reviewed and updated to reflect current industry needs d • SFIAplus adds information on development, qualifications, etc © University of Northampton 2nd December 2009
  • 4. Who uses SFIA and why • Government Departments and Large Organisations e.g. HM Revenue and Customs AVIVA formerly Norwich Union Life Crown Prosecution Service Leeds City Council • Consistent and evolving framework of skills used for defining job roles in the workplace, skills gap analysis , personal development, succession planning • Supported developed and enhanced under the watchful eyes of BCS Chartered Institute for IT, e-skills uk, IET, IMIS and itSMF © University of Northampton 2nd December 2009
  • 5. Innovation in the Curriculum @ The University of Northampton • Awarded Innovation of the Year 2008 by the itSMF as first in the world to offer MSc Service Management • Customer lead and industry aware providers • A Accreditation given f dit ti i for ITIL Qualifications Q lifi ti • Academic choice of students from around the world including BT, BBC, European Central Bank, HP, IBM, National Audit , , p , , , Office, Ministry of Defence , Prudential, Universities , Roche, Serco, Ministry of Justice, NHS, National Police Forces ,Councils, World Food Programme. • First to align Learning Outcomes of Undergraduate and © University of Northampton 2nd December 2009 Postgraduate programmes to SFIA skills
  • 6. Why align SFIA to the Curriculum People are autonomous • Carry with them through their working life skills qualifications experience • Education should provide skills to underpin their working life d h k lf • Aligning the learning outcomes of d f degree programmes t a to skills framework like SFIA is a Win Win solution © University of Northampton 2nd December 2009
  • 7. How to put SFIA in to the Curriculum • Analyse Learning outcomes • Compare and align to SFIA grid – http://scripts bcs org/sfiaplus/sfia htm http://scripts.bcs.org/sfiaplus/sfia.htm • Set assessed work to prove the Learning Outcomes and therefore skills have been achieved • Draw up a grid of SFIA skills obtained at Module level Programme level • Provide students with the defined set of SFIA skills attained • Keep abreast of changes and continually up to date delivery © University of Northampton 2nd December 2009
  • 8. SFIA grid Level ategory/SubCategory Skill Code 1 2 3 4 5 6 7 Strategy and architecture nformation Strategy Corporate governance of IT GOVN 6 7 Information Management IRMG 4 5 6 7 Information systems coordination ISCO 6 7 Information policy formation DPRO 5 6 Information security SCTY 3 4 5 6 Information assurance INAS 3 4 5 6 Information analysis INAN 4 5 6 Information content publishing ICPM 2 3 4 5 6   © University of Northampton 2nd December 2009
  • 9. University of Northampton model Level Level Level Level Level Level 5 5 UG Level Level 7 4 UG 5 UG 5 UG UG 6 UG 6 UG PG S DeDe AdAd Quality & Security Cons Mana Mana Man Acce and Event No of incidences Pro Computer Ma Human Factors So All courses Da oject anagement nagement esign and olutions dvanced sultancy agement agement atabases ess Service SFIA CODES DESN (Systems design ) 10 4 4 IRMG (Information Management ) 7 4 4 SCTY Information security 6 3 3 4 4 SINT Systems Integration g 2 2 3 UNAN Usability Requirements Analysis 3 4   © University of Northampton 2nd December 2009
  • 10. Win Win • Embeds a professional industry lead framework into the curriculum • Addresses the skills gap at the early stages in the education journey and is sustainable from UG to PhD • Enhances current skill set of: communication skills; groupwork skills; information skills; problem solving; use of IT; o ; application of number • ……..With an industry related skills set - SFIA y © University of Northampton 2nd December 2009
  • 11. Linking to Relaunching of BCS as Chartered Institute of IT? BCS Values state • “We pledge to: Think ahead and focus on action b putting things i place to hi k h d df i by i hi in l meet the future needs of all our stakeholders. Be open and work together by sharing best practice and p g y g p encouraging collaboration between our members, customers and the industry. Drive progress and enable change by advancing the role of IT in bettering society, the economy, business and education. “ (BCS CIIT 2009) • Consider highlighted text – is there a meeting of minds • Common goals , common values, common framework SFIA © University of Northampton 2nd December 2009
  • 12. Does this step change relate to Leitch and e-skills agenda • The Leitch report (2006) which is a roadmap directing the UK “ towards World Class Skills by 2020” . Universities have 2020 tended to concentrate on the academic skills, but this initiative encompasses the spirit of the Leitch report and maps, embeds and aligns relevant employer defined skills to module Learning Outcomes whilst still maintaining academic integrity • e skills advocate the need within the UK to develop IT e-skills professionals “whose skills and capabilities are easy to identify, and whose ongoing development will enable them to continue to succeed in a fiercely competitive global market © University of Northampton 2nd December 2009
  • 13. Further Work at The University of Northampton • Evolving course content to reflect industry needs • Refining transcript for graduating students • Realigning to include new SFIAplus4 skills e.g. governance • Link to new SFIAplus4 grid • http://scripts.bcs.org/sfiaplus/sfia.htm • Attracting more students to the Business Computing and Service Management Field © University of Northampton 2nd December 2009
  • 14. Future? • Alignment to SFIA skills in schools? • Government lead initiative to roll out the SFIA framework across all education and training providers of IT courses –public and private public sector? • Global roll out? • Slow steady and consistent acquirement of skills wins the race !! © University of Northampton 2nd December 2009
  • 15. Useful Links and references • SFIA websites Home page: http://www.sfia.org.uk/ Overview chart http://www.sfia.org.uk/public/File/SFIA_Foundation/SFIA_documentation/sfia3 -char.pdf IT professional Competency :http://www.e- skills.com/public/File/SFIA_Foundation/SFIA_IPCM_web4.pdf skills com/public/File/SFIA Foundation/SFIA IPCM web4 pdf Introducing SFIA handbook http://www.sfia.org.uk/public/File/SFIA_Foundation/SFIA_documentation/sfia3 -intro.pdf University of Northampton- Business Computing Courses and MSc IT Service Management : • http://www2.northampton.ac.uk/portal/page/portal/business/nbs- courses/business-compsystems-bsc • http://www2.northampton.ac.uk/portal/page/portal/business/nbs-courses/it- service-management-msc © University of Northampton 2nd December 2009