SlideShare uma empresa Scribd logo
1 de 19
Greek Tourism towards 2020



      Andreas Andreadis
       SETE President

         MBA Forum
  Thessaloniki, 27 March 2012
            ΤΙΤΑΝ

                                1
SETE aims constantly at boosting competitiveness and
demonstrating the key role of tourism in the Greek economy.

   SETE is a non-governmental, non-profit organisation.




                                                              2
Members fall into two general categories:

D. National Sectoral Tourism Unions

F. Individual Tourism Enterprises

SETE’s Members are:

Regular: 13 Unions of Tourism Enterprises &
   491 Tourism Business Units
Associate:49.800 Tourism Enterprises &
   8 Associations of Professionals

Total number of jobs (except Banks): more than 370.000

                                                         3
•   Represents its Members.

•   Promotes the Public-Private Cooperation.

•   Promotes cooperation across economic sectors.

•   Informs about trends & developments in tourism.

•   Member of UNWTO, EESC.




                                                      4
Tourism’s socioeconomic contribution

                                      2011
            Contribution to GDP      16,5%
   Direct & indirect employemnt
                                     18,4%
         (% in total employment)
   Direct & indirect employemnt
                                     758,3
                            ('000)
     Percentage of trade balance
                                     38,6%
      deficit covered by tourism




                                             5
Tourism’s socioeconomic contribution
2009
• Tourism multiplier = 2,18
   Each Euro spent in tourism generates more than double
   secondary consumption.

•   Employment multiplier = 1,87
    For every one direct job in tourism, almost one more is
    created in the wider economy.




                                                              6
Tourism’s socioeconomic contribution



        Regional
       Development




                                       7
Greek tourism capacity 2012
                    Hotels       9.600        Tourist coaches     7.500
                Hotel beds     764.000   Shipping companies          79
Rented rooms & apartments
                                40.000                  Boats     1.255
           (business units)
Rented rooms & apartments
                               600.000       Yacht companies       500
                     (beds)
 Travel & tourism agencies       4.500            Yacht boats     3.500
     Professional congress
                                  106           Air companies        6
                 organizers
     Car rental companies        2.300               Airplanes      79
            Rental car fleet   160.000   International airports     29




                                                                          8
Easy to fly 2012
•138 airlines fly to Greece.
•153 international airports are connected directly
with Greek destinations.
•Aircraft movements:
2011 => 180.735 , allocated 2012=> 203.763




                                                     9
Greek tourism demand


                      %      Receipts    %
Year    Arrivals    Change    (mi. €)   Change
2010   15.007.490            9.611,30
2011   16.427.247 9,46% 10.519,60       9,45%




                                                 10
Targets towards 2020

•Greece to be included in the world’s top ten tourism destinations.

•Direct and indirect tourism GVA to reach ~ €50 billion.

•Employment created by tourism to reach ~1.000.000 jobs.




                                                                      11
Improvement of the competitiveness
                  economic level
•Implementation of a simple, attractive and long-term stable tax system.

•Competitive VAT tax rate implemented to tourism services:
         -VAT rate (6,5%) on tourism package and transportations.
         -VAT rate (13%) on food, beverage and catering services.

•Competitive airport tax rates and improvements in the tariff system of
Athens International Airport (AIA):
                    -50% reduction in airport tax.
                   - 50% reduction in AIA’s tariffs .

•Simplification of bureaucratic procedures
(licensing and renewals, fast track process etc) .

•Reduction in non-wage cost.                                               12
Improvement of the competitiveness
                functional level

•Upgrading tourism education and training.

•Revision of land use framework for tourism.
Completion of national cadastre.
•Development of     regulatory framework for special      forms of
tourism.
•Establishment of a Marketing Greece company.

•Development of integrated quality standards for destinations and
accommodations.
•Shortening the Schengen visas issuing procedure.                    13
Investments

•   Investments in strategic airports and ports. Cooperation with the
    private sector to manage them. Upgrade of border entrance points.
•   In addition to Piraeus, upgrade of 5 more ports as embarkation
    centers.
•   Building new and upgrading current marina capacity.
    -Building 30 new marinas and intergrading 20 existing into one
    modern and unified regulatory framework
    (to reach total 85 marinas, 30.000 - 35.000 berths).



                                                                        14
Investments

•   Add value to the core product “sea & sun”.
•   50% of the accommodation capacity (hotels & rented rooms) to be
    on the top two levels, (currently less than 35%).


•  15 - 20 new large integrated resorts and
~50.000 vacation homes.




                                                                      15
International affairs

•   Upgrade of Greece's role in the international tourism fora,
    development of bilateral relations, preparation for tourism
    interventions during the Greek EU Presidency in 2014.




                                                                  16
Markets
•Development of Athens and Thessaloniki as City Break Destinations.

•Boosting cultural tourism through the upgrade of
cultural sites infrastructure and better visitor management.
•Leadership in “Cruises” and “Sailing/Yachting” in East Mediterranean:
-Cruises: double embarkation share from 10% to 20% and        achieving
incremental spent of €1 billion by 2021 (50% increase) .
-Sailing/Yachting: incremental of €1billion (100 % increase).




                                                                          17
Markets
• Maintain and increase share in mature markets
(Germany, UK, France etc).
• Gain share in new markets e.g.
Russia, Turkey, Israel, Balkan countries.
• Penetration in new dynamic markets (China, India, Brazil) and in new
growing segments (pensioners, students) in mature markets.




                                                                         18
Thank you for your attention!

Mais conteúdo relacionado

Mais de SETE

Sete facts figures_2013
Sete facts figures_2013Sete facts figures_2013
Sete facts figures_2013SETE
 
Sete Gastronomy@orizodes
Sete Gastronomy@orizodesSete Gastronomy@orizodes
Sete Gastronomy@orizodesSETE
 
Greek tourism2020 ppt
Greek tourism2020 pptGreek tourism2020 ppt
Greek tourism2020 pptSETE
 
Greek tourism2020 ppt_en
Greek tourism2020 ppt_enGreek tourism2020 ppt_en
Greek tourism2020 ppt_enSETE
 
Factsfigures
FactsfiguresFactsfigures
FactsfiguresSETE
 
Sete entypo web
Sete entypo webSete entypo web
Sete entypo webSETE
 
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού Τουρισμού
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού ΤουρισμούΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού Τουρισμού
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού ΤουρισμούSETE
 
Sete In Imic 2010
Sete In Imic 2010Sete In Imic 2010
Sete In Imic 2010SETE
 
Dr. Nikos Kouvelas
Dr. Nikos KouvelasDr. Nikos Kouvelas
Dr. Nikos KouvelasSETE
 
Dr. Nikolaos Metaxotos
Dr. Nikolaos MetaxotosDr. Nikolaos Metaxotos
Dr. Nikolaos MetaxotosSETE
 
Dr. Giles Palmer
Dr. Giles PalmerDr. Giles Palmer
Dr. Giles PalmerSETE
 
Dr. Dinos Constandinides
Dr. Dinos ConstandinidesDr. Dinos Constandinides
Dr. Dinos ConstandinidesSETE
 
ΣΕΤΕ - Ελληνικός Τουρισμός 2020
ΣΕΤΕ - Ελληνικός Τουρισμός 2020ΣΕΤΕ - Ελληνικός Τουρισμός 2020
ΣΕΤΕ - Ελληνικός Τουρισμός 2020SETE
 

Mais de SETE (13)

Sete facts figures_2013
Sete facts figures_2013Sete facts figures_2013
Sete facts figures_2013
 
Sete Gastronomy@orizodes
Sete Gastronomy@orizodesSete Gastronomy@orizodes
Sete Gastronomy@orizodes
 
Greek tourism2020 ppt
Greek tourism2020 pptGreek tourism2020 ppt
Greek tourism2020 ppt
 
Greek tourism2020 ppt_en
Greek tourism2020 ppt_enGreek tourism2020 ppt_en
Greek tourism2020 ppt_en
 
Factsfigures
FactsfiguresFactsfigures
Factsfigures
 
Sete entypo web
Sete entypo webSete entypo web
Sete entypo web
 
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού Τουρισμού
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού ΤουρισμούΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού Τουρισμού
ΣΕΤΕ - Η Γαστρονομία στο Μάρκετινγκ του Ελληνικού Τουρισμού
 
Sete In Imic 2010
Sete In Imic 2010Sete In Imic 2010
Sete In Imic 2010
 
Dr. Nikos Kouvelas
Dr. Nikos KouvelasDr. Nikos Kouvelas
Dr. Nikos Kouvelas
 
Dr. Nikolaos Metaxotos
Dr. Nikolaos MetaxotosDr. Nikolaos Metaxotos
Dr. Nikolaos Metaxotos
 
Dr. Giles Palmer
Dr. Giles PalmerDr. Giles Palmer
Dr. Giles Palmer
 
Dr. Dinos Constandinides
Dr. Dinos ConstandinidesDr. Dinos Constandinides
Dr. Dinos Constandinides
 
ΣΕΤΕ - Ελληνικός Τουρισμός 2020
ΣΕΤΕ - Ελληνικός Τουρισμός 2020ΣΕΤΕ - Ελληνικός Τουρισμός 2020
ΣΕΤΕ - Ελληνικός Τουρισμός 2020
 

Último

Visa Consultant in Lahore || 📞03094429236
Visa Consultant in Lahore || 📞03094429236Visa Consultant in Lahore || 📞03094429236
Visa Consultant in Lahore || 📞03094429236Sherazi Tours
 
"Fly with Ease: Booking Your Flights with Air Europa"
"Fly with Ease: Booking Your Flights with Air Europa""Fly with Ease: Booking Your Flights with Air Europa"
"Fly with Ease: Booking Your Flights with Air Europa"flyn goo
 
visa consultant | 📞📞 03094429236 || Best Study Visa Consultant
visa consultant | 📞📞 03094429236 || Best Study Visa Consultantvisa consultant | 📞📞 03094429236 || Best Study Visa Consultant
visa consultant | 📞📞 03094429236 || Best Study Visa ConsultantSherazi Tours
 
BERMUDA Triangle the mystery of life.pptx
BERMUDA Triangle the mystery of life.pptxBERMUDA Triangle the mystery of life.pptx
BERMUDA Triangle the mystery of life.pptxseribangash
 
How to Get Unpublished Flight Deals and Discounts?
How to Get Unpublished Flight Deals and Discounts?How to Get Unpublished Flight Deals and Discounts?
How to Get Unpublished Flight Deals and Discounts?FlyFairTravels
 
DARK TRAVEL AGENCY presented by Khuda Bux
DARK TRAVEL AGENCY presented by Khuda BuxDARK TRAVEL AGENCY presented by Khuda Bux
DARK TRAVEL AGENCY presented by Khuda BuxBeEducate
 
Top 10 Traditional Indian Handicrafts.pptx
Top 10 Traditional Indian Handicrafts.pptxTop 10 Traditional Indian Handicrafts.pptx
Top 10 Traditional Indian Handicrafts.pptxdishha99
 
Study Consultants in Lahore || 📞03094429236
Study Consultants in Lahore || 📞03094429236Study Consultants in Lahore || 📞03094429236
Study Consultants in Lahore || 📞03094429236Sherazi Tours
 
char Dham yatra, Uttarakhand tourism.pptx
char Dham yatra, Uttarakhand tourism.pptxchar Dham yatra, Uttarakhand tourism.pptx
char Dham yatra, Uttarakhand tourism.pptxpalakdigital7
 
08448380779 Call Girls In Shahdara Women Seeking Men
08448380779 Call Girls In Shahdara Women Seeking Men08448380779 Call Girls In Shahdara Women Seeking Men
08448380779 Call Girls In Shahdara Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Chirag Enclave Women Seeking Men
08448380779 Call Girls In Chirag Enclave Women Seeking Men08448380779 Call Girls In Chirag Enclave Women Seeking Men
08448380779 Call Girls In Chirag Enclave Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Chhattarpur Women Seeking Men
08448380779 Call Girls In Chhattarpur Women Seeking Men08448380779 Call Girls In Chhattarpur Women Seeking Men
08448380779 Call Girls In Chhattarpur Women Seeking MenDelhi Call girls
 
Exploring Sicily Your Comprehensive Ebook Travel Guide
Exploring Sicily Your Comprehensive Ebook Travel GuideExploring Sicily Your Comprehensive Ebook Travel Guide
Exploring Sicily Your Comprehensive Ebook Travel GuideTime for Sicily
 
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779Delhi Call girls
 
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptx
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptxAkshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptx
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptxAkshay Mehndiratta
 
How can I fly with the British Airways Unaccompanied Minor Policy?
How can I fly with the British Airways Unaccompanied Minor Policy?How can I fly with the British Airways Unaccompanied Minor Policy?
How can I fly with the British Airways Unaccompanied Minor Policy?flightsvillacom
 
Moving to Italy - A Relocation Rollercoaster
Moving to Italy - A Relocation RollercoasterMoving to Italy - A Relocation Rollercoaster
Moving to Italy - A Relocation RollercoasterStefSmulders1
 

Último (20)

Visa Consultant in Lahore || 📞03094429236
Visa Consultant in Lahore || 📞03094429236Visa Consultant in Lahore || 📞03094429236
Visa Consultant in Lahore || 📞03094429236
 
"Fly with Ease: Booking Your Flights with Air Europa"
"Fly with Ease: Booking Your Flights with Air Europa""Fly with Ease: Booking Your Flights with Air Europa"
"Fly with Ease: Booking Your Flights with Air Europa"
 
visa consultant | 📞📞 03094429236 || Best Study Visa Consultant
visa consultant | 📞📞 03094429236 || Best Study Visa Consultantvisa consultant | 📞📞 03094429236 || Best Study Visa Consultant
visa consultant | 📞📞 03094429236 || Best Study Visa Consultant
 
BERMUDA Triangle the mystery of life.pptx
BERMUDA Triangle the mystery of life.pptxBERMUDA Triangle the mystery of life.pptx
BERMUDA Triangle the mystery of life.pptx
 
How to Get Unpublished Flight Deals and Discounts?
How to Get Unpublished Flight Deals and Discounts?How to Get Unpublished Flight Deals and Discounts?
How to Get Unpublished Flight Deals and Discounts?
 
DARK TRAVEL AGENCY presented by Khuda Bux
DARK TRAVEL AGENCY presented by Khuda BuxDARK TRAVEL AGENCY presented by Khuda Bux
DARK TRAVEL AGENCY presented by Khuda Bux
 
Top 10 Traditional Indian Handicrafts.pptx
Top 10 Traditional Indian Handicrafts.pptxTop 10 Traditional Indian Handicrafts.pptx
Top 10 Traditional Indian Handicrafts.pptx
 
Study Consultants in Lahore || 📞03094429236
Study Consultants in Lahore || 📞03094429236Study Consultants in Lahore || 📞03094429236
Study Consultants in Lahore || 📞03094429236
 
Call Girls 🫤 Connaught Place ➡️ 9999965857 ➡️ Delhi 🫦 Russian Escorts FULL ...
Call Girls 🫤 Connaught Place ➡️ 9999965857  ➡️ Delhi 🫦  Russian Escorts FULL ...Call Girls 🫤 Connaught Place ➡️ 9999965857  ➡️ Delhi 🫦  Russian Escorts FULL ...
Call Girls 🫤 Connaught Place ➡️ 9999965857 ➡️ Delhi 🫦 Russian Escorts FULL ...
 
Rohini Sector 18 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 18 Call Girls Delhi 9999965857 @Sabina Saikh No AdvanceRohini Sector 18 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 18 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
 
char Dham yatra, Uttarakhand tourism.pptx
char Dham yatra, Uttarakhand tourism.pptxchar Dham yatra, Uttarakhand tourism.pptx
char Dham yatra, Uttarakhand tourism.pptx
 
08448380779 Call Girls In Shahdara Women Seeking Men
08448380779 Call Girls In Shahdara Women Seeking Men08448380779 Call Girls In Shahdara Women Seeking Men
08448380779 Call Girls In Shahdara Women Seeking Men
 
08448380779 Call Girls In Chirag Enclave Women Seeking Men
08448380779 Call Girls In Chirag Enclave Women Seeking Men08448380779 Call Girls In Chirag Enclave Women Seeking Men
08448380779 Call Girls In Chirag Enclave Women Seeking Men
 
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men
08448380779 Call Girls In Bhikaji Cama Palace Women Seeking Men
 
08448380779 Call Girls In Chhattarpur Women Seeking Men
08448380779 Call Girls In Chhattarpur Women Seeking Men08448380779 Call Girls In Chhattarpur Women Seeking Men
08448380779 Call Girls In Chhattarpur Women Seeking Men
 
Exploring Sicily Your Comprehensive Ebook Travel Guide
Exploring Sicily Your Comprehensive Ebook Travel GuideExploring Sicily Your Comprehensive Ebook Travel Guide
Exploring Sicily Your Comprehensive Ebook Travel Guide
 
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779
Night 7k Call Girls Noida Sector 93 Escorts Call Me: 8448380779
 
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptx
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptxAkshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptx
Akshay Mehndiratta Summer Special Light Meal Ideas From Across India.pptx
 
How can I fly with the British Airways Unaccompanied Minor Policy?
How can I fly with the British Airways Unaccompanied Minor Policy?How can I fly with the British Airways Unaccompanied Minor Policy?
How can I fly with the British Airways Unaccompanied Minor Policy?
 
Moving to Italy - A Relocation Rollercoaster
Moving to Italy - A Relocation RollercoasterMoving to Italy - A Relocation Rollercoaster
Moving to Italy - A Relocation Rollercoaster
 

Παρουσίαση του Προέδρου του ΣΕΤΕ, κ. Ανδρέα Ανδρεάδη στο 7ο Βήμα του Μεταπτυχιακού Φοιτητή, ΤΙΤΑΝ, 27.03.12

  • 1. Greek Tourism towards 2020 Andreas Andreadis SETE President MBA Forum Thessaloniki, 27 March 2012 ΤΙΤΑΝ 1
  • 2. SETE aims constantly at boosting competitiveness and demonstrating the key role of tourism in the Greek economy. SETE is a non-governmental, non-profit organisation. 2
  • 3. Members fall into two general categories: D. National Sectoral Tourism Unions F. Individual Tourism Enterprises SETE’s Members are: Regular: 13 Unions of Tourism Enterprises & 491 Tourism Business Units Associate:49.800 Tourism Enterprises & 8 Associations of Professionals Total number of jobs (except Banks): more than 370.000 3
  • 4. Represents its Members. • Promotes the Public-Private Cooperation. • Promotes cooperation across economic sectors. • Informs about trends & developments in tourism. • Member of UNWTO, EESC. 4
  • 5. Tourism’s socioeconomic contribution 2011 Contribution to GDP 16,5% Direct & indirect employemnt 18,4% (% in total employment) Direct & indirect employemnt 758,3 ('000) Percentage of trade balance 38,6% deficit covered by tourism 5
  • 6. Tourism’s socioeconomic contribution 2009 • Tourism multiplier = 2,18 Each Euro spent in tourism generates more than double secondary consumption. • Employment multiplier = 1,87 For every one direct job in tourism, almost one more is created in the wider economy. 6
  • 7. Tourism’s socioeconomic contribution Regional Development 7
  • 8. Greek tourism capacity 2012 Hotels 9.600 Tourist coaches 7.500 Hotel beds 764.000 Shipping companies 79 Rented rooms & apartments 40.000 Boats 1.255 (business units) Rented rooms & apartments 600.000 Yacht companies 500 (beds) Travel & tourism agencies 4.500 Yacht boats 3.500 Professional congress 106 Air companies 6 organizers Car rental companies 2.300 Airplanes 79 Rental car fleet 160.000 International airports 29 8
  • 9. Easy to fly 2012 •138 airlines fly to Greece. •153 international airports are connected directly with Greek destinations. •Aircraft movements: 2011 => 180.735 , allocated 2012=> 203.763 9
  • 10. Greek tourism demand % Receipts % Year Arrivals Change (mi. €) Change 2010 15.007.490 9.611,30 2011 16.427.247 9,46% 10.519,60 9,45% 10
  • 11. Targets towards 2020 •Greece to be included in the world’s top ten tourism destinations. •Direct and indirect tourism GVA to reach ~ €50 billion. •Employment created by tourism to reach ~1.000.000 jobs. 11
  • 12. Improvement of the competitiveness economic level •Implementation of a simple, attractive and long-term stable tax system. •Competitive VAT tax rate implemented to tourism services: -VAT rate (6,5%) on tourism package and transportations. -VAT rate (13%) on food, beverage and catering services. •Competitive airport tax rates and improvements in the tariff system of Athens International Airport (AIA): -50% reduction in airport tax. - 50% reduction in AIA’s tariffs . •Simplification of bureaucratic procedures (licensing and renewals, fast track process etc) . •Reduction in non-wage cost. 12
  • 13. Improvement of the competitiveness functional level •Upgrading tourism education and training. •Revision of land use framework for tourism. Completion of national cadastre. •Development of regulatory framework for special forms of tourism. •Establishment of a Marketing Greece company. •Development of integrated quality standards for destinations and accommodations. •Shortening the Schengen visas issuing procedure. 13
  • 14. Investments • Investments in strategic airports and ports. Cooperation with the private sector to manage them. Upgrade of border entrance points. • In addition to Piraeus, upgrade of 5 more ports as embarkation centers. • Building new and upgrading current marina capacity. -Building 30 new marinas and intergrading 20 existing into one modern and unified regulatory framework (to reach total 85 marinas, 30.000 - 35.000 berths). 14
  • 15. Investments • Add value to the core product “sea & sun”. • 50% of the accommodation capacity (hotels & rented rooms) to be on the top two levels, (currently less than 35%). • 15 - 20 new large integrated resorts and ~50.000 vacation homes. 15
  • 16. International affairs • Upgrade of Greece's role in the international tourism fora, development of bilateral relations, preparation for tourism interventions during the Greek EU Presidency in 2014. 16
  • 17. Markets •Development of Athens and Thessaloniki as City Break Destinations. •Boosting cultural tourism through the upgrade of cultural sites infrastructure and better visitor management. •Leadership in “Cruises” and “Sailing/Yachting” in East Mediterranean: -Cruises: double embarkation share from 10% to 20% and achieving incremental spent of €1 billion by 2021 (50% increase) . -Sailing/Yachting: incremental of €1billion (100 % increase). 17
  • 18. Markets • Maintain and increase share in mature markets (Germany, UK, France etc). • Gain share in new markets e.g. Russia, Turkey, Israel, Balkan countries. • Penetration in new dynamic markets (China, India, Brazil) and in new growing segments (pensioners, students) in mature markets. 18
  • 19. Thank you for your attention!