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Integrated Customer Relationship Management (iCRM) Report,[object Object],Key Findings Deck,[object Object],Publication Date: 5/2011,[object Object],1,[object Object]
2,[object Object],What’s In This Deck?,[object Object],[object Object]
Top 3 reasons Top Performers use iCRM
Top 3 tactics Top Performers use to outperform peers with iCRM initiatives
Most common challenge Top Performers face with iCRM
Top 5 Performance Metrics Top Performers use to measure the success of iCRMinitiatives,[object Object]
Improve sales data quality and analytics,[object Object],Enable sales management to receive info and make real-time decisions,[object Object],Streamline and establish consistency in the company’s sales process,[object Object],Value Drivers,[object Object],4,[object Object]

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