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Welcome

We make email delivery easy

Isaac Saldana, Jose Lopez,
Tim Jenkins, Kyle Kermgard
Email Categories
• Personal
• Marketing
• Transactional
Transactional Emails

• Examples of transactional emails…
Friend Requests
Twitter Followers
Shipping Alerts
Transactional Email Problems

• Deliverability
• Scalability
• Lack of insight
• Time consuming
Email Delivery Made Easy

Easy integration | Hosted service | Zero coding
Deliverability

• 20% non-delivery is typical
• Costly – missed opportunities
– If 1% of Ebay’s yearly email is missing they
lose $14 million dollars
Deliverability (solved)
Delivery Monitoring
DomainKeys
Unsubscribes

SPF

DKIM

Soft/Hard Bounces
RDNS

Feedback Loop

CAN-SPAM

ISP Rate Limits

Expert system in transactional email to solve
problems. On average users increase 20%
deliverability by using SendGrid
Scalability

The more email sent the more hardware needed, more
software to configure, and more servers to maintain.
Scalability (solved)

SendGrid is a cloud-based service that scales on demand
Lack of Insight after delivery
Metrics Provided by SendGrid
Time Consuming

• Comply with CAN-SPAM
• Manage unsubscribes
• Add corporate branding
Before SendGrid
Apply Filters
After Enhancement
Market Size
Transactional
600 million/day

Marketing
100 million/day
Many others sending emails
Competition
Revenue Model
Basic

Silver

Gold

Platinum

Monthly Price

$9.95

$79.95

$199.95

$799.95

Price per email

$0.001

$0.00075

$0.00050

$0.00045

Custom IP
Click Tracking
Open Tracking
White label
Reseller Panel
Priority Support
Customer Acquisition
• Direct
– Ad campaigns
– Social media marketing
– Open source integration

• Distribution channels
– Hosting companies
– Systems administrators
– Web development firms
Progress
• Nearly 100 paying customers
• Over 150 million emails sent
• 3 million emails per day
Goals
• Raise $300k
– Solid Sales & Marketing
– 400 customers
– $60k monthly recurring revenue

• Investors
– Email experience
– Contacts with hosting providers
– Mentorship
Thank You

Isaac Saldana, CEO
Email: isaac@sendgrid.com
Phone: 951-314-5355
Twitter: @isaldana

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TechStars Demo Day 2009