2. How to Interact with Us
Twitter Hashtag:
#2ndstdeals
Note: We are recording this
webinar and you will receive an
email with links to the recording
and the slide deck.
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Questions Panel
#2ndstdeals
3. Who We Are
□ Increase ROI, Build
& Engage Audience
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#2ndstdeals
4. Deadline Deals
A truly white label deals provider
To date, Deadline Deals has executed
• More than 3,000,000 gift cards sold
• On more than 400 local media sites
• More than 900,000 consumers have
purchased deals through our partner’s
sites
#2ndstdeals
5. Speakers
Matt Chaney Jeff Shabram
Director of Affiliate Success – VP of Digital/Director of
Deadline Deals Digital Advertising
Second Street Omaha World Herald –
Midlands Newspapers
#2ndstdeals
#2ndstdeals
6. Agenda
• Organization
• Prospecting
• Standing Out in a Crowded Field
• Deal Approval & Negotiations
• Wrap-up
#2ndstdeals
#2ndstdeals
8. Sales Focus is Key
Months in GREEN are ones
with a dedicated rep
#2ndstdeals
#2ndstdeals
9. Sales Team
Team Structure
– Who’s selling deals
– How are they organized
Characteristics of a Good Deals
Salesperson
Aggressive - a hunter
Won’t accept a deal just to fill the
calendar
Has a deal in mind ahead of call
Understands traits of a good deal
#2ndstdeals
#2ndstdeals
10. Keeping Deals Top-of-Mind
• Top down focus
• Sales training
• Sales contests
• Competitive tracking
• Review key accounts
list
• Target lists – monthly
reviews
#2ndstdeals
#2ndstdeals
11. Training Reps to Get the Right Deal
Get “Cream of the Crop”
Products and Merchants
Focus on the Successful
Categories
Aim for Peak Season
Deals such as Golf, Yard
Care and Holiday Sales
Go after the Core
Products and Services of
that Business
#2ndstdeals
#2ndstdeals
12. Setting Goals for Deals
• New customer acquisition
• Historical data
– Competitors
– Your own
• Seasonality
– Best categories
– Territory make-up
• Reps getting annual deal
contracts
#2ndstdeals
#2ndstdeals
13. Goals and Incentives for Reps
Establish NET goal per sales rep
Incorporate deals into digital goals
Focus incentives on:
New business
Bringing in target accounts
Target categories
Top deals – highest NET revenue
& most sold
Make it worth their while
#2ndstdeals
#2ndstdeals
14. Support Structure for Deals
Use existing
infrastructure
– Fulfillment
– Production &
Design
– Customer Service
#2ndstdeals
#2ndstdeals
18. Where to Find Top Prospects
• Successful Past Deals
• Competition
• Review Sites (Yelp)
• Our Own Content &
Reviews
• Reader’s Choice Polls
• Active Advertisers
• Chamber Members
#2ndstdeals
#2ndstdeals
19. Target Lists & Key Accounts
• Produce a List of Target Categories for Optimum Deals
– Set a Target Time Frame
– Assign Sales Reps Responsible for the Category, Target Results
and Deadlines
– Create a Target List of Businesses on a Monthly Basis
– Optimum Run Dates
– Optimal Deal for Business
– Ensure Follow Through for Optimum Run
• Produce Selling Materials to Target Key Accounts
#2ndstdeals
#2ndstdeals
20. The Pitch
Focus on the Quality of Audience and the Additional Media Exposure
– Print Readership, Online Reach, E-Mail List, Social
– Your Readers Demographics, Trusted Source, Higher Income, Loyal Readership
– Strong Potential for Repeat Business, Opportunity to Extend Promotion
#2ndstdeals
#2ndstdeals
22. Local Media and Deals
Trusted Info Affluent
Source Audience
Ongoing Ad Key Client
Options Relationships
Local Multiple
We’re Local Media
Media Promotions
#2ndstdeals
#2ndstdeals
23. Selling Against National Sites
We Reach More Valuable Customers!
• Reach Potential Customers with
Better Demographics
– More Desirable Age Bracket
– Higher Income Levels
– Family Consumers
• Higher Spend per Visit
• Increased Potential for Repeat
Business
#2ndstdeals
#2ndstdeals
25. Top Objections
“I don’t need to advertise.”
“I’m already busy – I don’t need more
business.”
“I want to promote this [product], not
that one.”
“I don’t do discounts.”
#2ndstdeals
#2ndstdeals
27. Good Deals are a Balancing Act
Merchant
Needs
Audience
Interests
Revenue
Goals
#2ndstdeals
#2ndstdeals
28. Negotiating a Deal
Leverage your strengths to get the deal you want!
Promotional Power Local Presence
Highly Visible Print Ad Local Site for Local Consumers
Post Deal Throughout Your Supporting the Local Community
Website
Trusted Local Source for News and
Produce a Strong E-Mail list Information
Inspire Strong Social Media
Local Support for the Consumer
Interaction
with Long Term Relationships
Target the Promotion
Appropriately to the Deal Local Support for the Advertiser
with Long Term Relationships
#2ndstdeals
#2ndstdeals
29. Getting Multiple Deals
Site Benefits
• Build your inventory
• More efficient selling
• Lock-in top customers
• Plan ahead for deal stores
Merchant Benefits
• Gives advertiser consistent
marketing
• Ability to offer different types of
deals
• Bonus promotions for annual
contracts
#2ndstdeals
#2ndstdeals
30. Deal Appeal Checklist
Aligns With Your Audience
Deal is Unique
Priced Appropriately
Few Restrictions
Bonus Offers
Expiration Date
Deal Category
Right season
#2ndstdeals
#2ndstdeals
31. The Deals Committee
Focused discussion on deals
Establish approval criteria
Refine new deals
Discuss negotiation terms for large deals
Track & discuss the competition
Learn from past deals
#2ndstdeals
#2ndstdeals
32. Deal Rejection
Quick Tips
Point to established
approval criteria
Look to refine
deal, if possible
Why rejected?
Recommend other
advertising options
#2ndstdeals
#2ndstdeals
33. Advertising Conversion Model
Conversion Example:
• Gross Revenue is $5,000
• Less Platform Fees of (Assume 10%)
Nets $4,500
• Net 50/50 split - $2,250 to Both
Advertiser and Media Company
• Or Offer Advertiser an Advertising
Match on Their Share and Provide
$4,500 of Advertising for Their
$2,250.
#2ndstdeals
#2ndstdeals
34. Revshare vs. Ad Conversion
Traditional Revshare Ad Conversion Model
Based on Gross Revenue of
$120,000 $1,500,000 $120,000
$345,000
$690,000
$690,000
$1,035,000
Advertiser Share Media Company Share Platform Fees Advertiser Share Media Company Share Platform Fees
#2ndstdeals
#2ndstdeals
35. Post-Deal Follow-through
Goal: to build a long-term relationship by giving
merchants the tools to advertise consistently
Deals
Ongoing
Branding
Offers
#2ndstdeals
#2ndstdeals
37. Key Takeaways
1. Must keep sales pressure on to be successful; not
flavor-of-the-month product
2. The deals and merchants you run are a reflection of
your business – choose wisely
3. Create deal approval criteria & share it
4. Leverage your top assets: promotions & audience
5. Work to build long-term relationships with
advertisers with multiple deals & the Ad Conversion
Model
#2ndstdeals
#2ndstdeals
38. Questions?
Matt Chaney Jeff Shabram
Director of Affiliate Success - Deadline Deals VP of Digital/Director of Digital
chaney@secondstreet.com Advertising
619-333-0444 Omaha World Herald – Midlands
Twitter: @mattchaney Newspapers
jeff.shabram@owh.com
#2ndstdeals
#2ndstdeals
Notas do Editor
WelcomeTitleNameThank you
Comment & questions on TwitterQuestions RecordingSurvey at the end – your feedback is welcomed
thrilled and honoredverteran of the deals and advertising space30 years working in advertising, marketing, media, and technologyBroadcast and print
successful deals programs are those with the right sales focuschart shows the results of having a dedicated repjeff is going to share how he's bringing this same level of focus with his current sales force
Top categories across 400 sites: restaurants, recreation and beautyalso some of the most competitive categoriesKeep a close eye on market place pricing and show strong value
Key to getting top deals is to work with the best advertisersCapacity: adequately staff for potentially large deal; do they have enough product to sell at a level that gets us the revenue we're seekingFinancially stable: not using deals to keep business open
Jeff
Jeff
Jeff
----- Meeting Notes (4/26/12 09:00) -----Competitive spaceLocal media has some real advantagesGoing to highlight 6 of them now
Be fast! Jeff is going to talk more in depth about some of these advantages
Jeff
Jeff
JeffObjections – aren’t motivated; need to address motivation/interested earlier in the sales process
----- Meeting Notes (4/26/12 09:00) -----What makes a great dealWhat it takes to get the deal you want
Be fast!All good deals require you to balance the needs and interest of each of these groupsHand it to Jeff to talk about his reps are negotiating to get the deals they want from merchants
Jeff
Jeff
Matt – think about these for every deal that you runBroad appealDeal is unique – or better than similar ones; not available any where elsePriced appropriately – average ticket for business; market valueRestrictions – multiple offers per purchase, if capped – how much? Avoid maximum sales limits, product limitsbonus offers – pro shop example
Deals committees are used by the most successful sites – some form of discussion about dealsMembers – sales manager, product manager, key repsCriteria – What we look for in every dealMistakes: casino deal (sycuan) restricted to NEW players only; made us remember to avoid this restriction in the futureCity tour; wasn’t clear; only deal that didn’t sell one! We thought it would do well; too complicated, too limited, and too many restrictionsDel Mar Race Track: concert ticket package wasn’t available before, so people were confused how it worked; had to buy all season; bad ticket delivery execution also got duped and Groupon ran a better deal the same dayLocation: we all wanted to run downtown deals but started to realize it wasn’t what our audience wanted, so we can to shift the focus to areas of the county where we knew we had concentrations of purchasers
MattEstablished criteria should filter out bad onesDoesn't meet our revenue goalsWasn't successful on another siteNot the right deal for our audienceOffer other products that are a better matchLet Jeff talk about a unique way his teams are converting deal customers into core media customers
Checklist and deals committee can help
Been with SSM for six monthsBackground launching and running SOSD programLove having opportunity to work with 100s of sitesLearning a lot from so many innovative thinkers from sites large and small