The document discusses common myths around middleware projects and how Oracle Fusion Middleware addresses them. It provides examples of customers who implemented Oracle Fusion Middleware solutions to streamline processes like order-to-cash automation, onboarding/offboarding, and self-service enablement. Project timelines ranged from 2-6 months and provided measurable benefits like cost reduction, time savings, and improved efficiencies.

1. MIDDLEWARE PROJECTS ARE LENGTHY & COMPLEX CUSTOMERS DON’T KNOW HOW TO GET STARTED BUSINESS DOESN’T SEE ANY DIRECT BENEFIT FROM FUSION MIDDLEWARE MYTHS IN APPLICATION COMMUNITY APPLICATION CUSTOMERS DO NOT USE FUSION MIDDLEWARE

2. MYTHS IN APPLICATION COMMUNITY APPLICATION CUSTOMERS DO NOT USE FUSION MIDDLEWARE

3. Oracle Excellence Awards 2007

4. Pervasive in Applications Community E-Business Suite + OFM PeopleSoft + OFM JDE E1 + OFM Siebel + OFM

5. Oracle Fusion Middleware

6. Oracle Fusion Middleware

8. Typical Scenario Process Management CRM Financials HRMS Procurement

9. Optimize Design Monitor Adopt BPM with Oracle’s SOA Suite Oracle’s Recommendation Cross-Application Business Process Automation CRM Financials HRMS Procurement Application Services Execute & Optimize Business Processes

10. Email Pwd 1 Pwd 3 Pwd 2 Reset Pwd HR Admin Facilities Manager Approving Manager Approving Manager IT Admin IS Admin manual entry manual entry manual entry email helpdesk ticket helpdesk ticket Financials HR Typical Scenario Identity Management

11. Email HR Admin Facilities Manager HR Financials Identity Provisioning Single Sign-On Lower Security Costs using Oracle Identity Management Suite Oracle’s Recommendation

14. Value to Application Customers Frontier Homes Automated cheque printing Ingersoll Rand Sales & Order Mgmt analytics Booz Allen Hamilton Automated financial reporting Qualcomm High quality invoice printing Business Intelligence Projection Design Project Orion Self Service Customer Support Northwestern University Journal entry processing Viewsonic Self Service for pricing approval User Interaction Temple Inland Single Sign on across JDE & Windows Move.com Access Management across CRM and other apps Delaware Dept of Technology Single Sign-on for DE residents Embry Riddle Student on boarding/ off boarding Identity Management VION Foods Invoice automation WindRiver 360 degree view of customer Apollo Group Additional Fund processing Logitech Lead management Service Oriented Architecture

15. MIDDLEWARE PROJECTS ARE TOO LENGTHY & COMPLEX MYTHS IN APPLICATION COMMUNITY

16. C U S T O M E R V I D E O

17. Project typically less than 6 months 4 months Real time product and price list integration (Siebel CRM & E-Business Suite Financials + Oracle SOA Suite) 4 months 6 months Streamline Invoice check printing (JDE E1 + Oracle BI Publisher) 3 months Student fund processing automation (PeopleSoft Campus Solution + Oracle SOA Suite) Student & Staff provisioning (E-Business Suite HR + Oracle Identity Management) Retailer Self-Service for price approval (E-Business Suite + Oracle ADF) 2 months

18. Project typically less than 6 months OEM Salesforce Automation (E-Business Suite Financials + Oracle SOA Suite) 3 months Prospect-to-cash automation (Siebel CRM, PeopleSoft HR + SOA Suite) 6 months Automate employee self service & HR correspondence (PeopleSoft HR + Oracle SOA Suite) 3 months Single Source of truth for customer visibility (Siebel CRM + Oracle BI EE) 4 months SSO across various Enterprise Applications (JDE E1 + Oracle Portal/SSO) 3 months

23. BUSINESS DOESN’T SEE ANY DIRECT BENEFIT FROM FUSION MIDDLEWARE MYTHS IN APPLICATION COMMUNITY

24. “ Strong. Light. Cheap. Pick any two” Keith Bontrager

25. Measurable cost reduction - CHEAPER 600% ROI 50,000 students certified Self Service Warranty Registration (E-Business Suite Financials + Oracle SOA Suite) Savings in excess of 2 million Student fund processing automation (PeopleSoft Campus Solution + Oracle SOA Suite) Retailer Self-Service for price approval (e-Business Suite + Oracle ADF) Manual savings 240 hours/month Self Service HR Portal (e-Business Suite + Oracle Portal) Reduced operating costs by $446K Agile SOA foundation for trade compliance (Siebel CRM, PeopleSoft , E-Business Suite + Oracle SOA Suite) 672K reduction in interface development

26. Visible time gains - FASTER Customer Setup time 5 mins  30 seconds 360 degree view of customer (Siebel CRM & E-Business Suite HR + Oracle SOA & BI) Improved customer, order and planning integration (JDE E1 + SOA, ODI & Hyperion) Invoice generation 18 hrs  1 hr Financial reporting 15-20 days  3-6 days Accurate financial reporting (PeopleSoft Financials + Hyperion ESSBase) Automate Student lead management (E-Business Suite + Oracle SOA & ADF ) Access time over wireless card 10 mins  30 seconds Streamline order and receipt processing (E-Business Suite + Oracle SOA & IDM ) Customer notification/feedback 1 day  30 minutes

27. Greater process efficiencies - BETTER Agile SOA foundation for trade compliance (Siebel CRM, PeopleSoft , E-Business Suite + Oracle SOA Suite) Strong Governance and SOA management benefits to avoid spaghetti code scenarios SSO across various Enterprise Applications (JDE E1 + Oracle Portal/SSO) Managers can approve and reject purchase orders immediately from the single portal interface Integration between Financials & Utility Mgmt (E-Business Suite + Oracle SOA Suite) Automation of inventory replenishment, improved costing of work orders in SPL and eliminating redundant time card entry. Automate account entitlement, improve self-service (PeopleSoft HR + Oracle IDM Suite) Reducing helpdesk calls by 70% giving users the self-service ability to recover locked out accounts Single Source of truth for customer visibility (Siebel CRM + Oracle BI EE) Improved the sales cycles by providing the ability to do perform backlog analysis

32. C U S T O M E R V I D E O

33. WE DON’T KNOW HOW TO GET STARTED MYTHS IN APPLICATION COMMUNITY

34. Sweet Spots Order-to-Cash automation What : Integration between CRM and Financials using SOA Suite Why : Real time visibility into order to cash cycle Who : Monster.com, WindRiver, Move, PTC, GE Healthcare

35. Sweet Spots Order-to-Cash automation What : Integration between CRM and Financials using SOA Suite Why : Real time visibility into order to cash cycle Who : Monster.com, WindRiver, Move On boarding/ Off boarding What : Provision and de provision employees and partner quickly Why : Reduced risk of security breach; improved productivity Who : Silicon Image, Embry Riddle, AT&T

36. Sweet Spots Order-to-Cash automation What : Integration between CRM and Financials using SOA Suite Why : Real time visibility into order to cash cycle Who : Monster.com, WindRiver, Move On boarding/ Off boarding What : Provision and de provision employees and partner quickly Why : Reduced risk of security breach; improved productivity Who : Silicon Image, Embry Riddle, AT&T Self Service enablement What : Enable customers and employees to perform required functions through composite applications Why : Removal of manual intervention, improved satisfaction Who : Qualcomm, Viewsonic, Deutsche Bank, Universal Lights

37. Sweet Spots Order-to-Cash automation What : Integration between CRM and Financials using SOA Suite Why : Real time visibility into order to cash cycle Who : Monster.com, WindRiver, Move Improved Analytics (Sales, HR, Order ..) What : Create reporting layer across various data sources to enable real-time/historical analysis Why : Improved business insight, better decision making Who : Pepsi, Ingersoll Rand, Booz Allen Hamilton, City of LV On boarding/ Off boarding What : Provision and de provision employees and partner quickly Why : Reduced risk of security breach; improved productivity Who : Silicon Image, Embry Riddle, AT&T, Paetec, NetApp Self Service enablement What : Enable customers and employees to perform required functions through composite applications Why : Removal of manual intervention, improved satisfaction Who : Qualcomm, Viewsonic, Deutsche Bank, Universal Light

39. www.oracle.com/technology/tech/fmw4apps/ebs