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Aggregate db Lessons Learned H4Dip Stanford 2016

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Stanford University
Stanford University

agile, mission model, corporate innovation, customer development, h4d, h4dip, hacking for diplomacy, lean, lean launchpad, lean startup, stanford, steve blank, state department

Educação
1 de 30
87Interviews AggregateDB Sponsor: Conflict and Stabilization Operations (CSO) Point of Contact: Santiago Stocker Original Challenge: CSO needs to acquire more information about informal leaders. Final Problem Solved: American Diplomats have this information, but it is unstructured, inefficient and difficult to access.
MS Computer Science Software Engineer, Machine Learning NLP & Data Mining Meet Our Team Shutong Zhang BS Computer Science Front-End, UI/UX Software Engineer Christian Valadez BA History Minor Arabic Regional Expert Nathan Hausman
Start from a real story...
A Case Study : Crisis in Algeria 21 Days until shutdown.... Helicopter Company
A Case Study : Crisis in Algeria Embassy in Algeria 18 Days until shutdown.... Helicopter Company
A Case Study : Crisis in Algeria Embassy in Algeria 16 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Company
A Case Study : Crisis in Algeria Embassy in Algeria 0 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Compayny Policy Maker: Informed Diplomat
A Case Study : Crisis in Algeria Embassy in Algeria 0 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Company Policy Maker: Informed Diplomat “Real people and real companies suffer when diplomats can’t find the right people at the right time.”
Our Journey
MVP 1: Connecting CSO to Embassy
MVP 1: Connecting CSO to Embassy ● Reviewed With 2 policy makers, 8 diplomats Uniform feedback from Diplomats in Africa: “I do not have time to reupload this information.” x10 “Just make the policy makers read my cables.”
Our Journey
MVP 2: Summarizing Classified Cables Use Natural Language Processing to “scrape” key - Names - Locations - Dates
MVP 2: Summarizing Classified Cables ● Reviewed with 10 diplomats, 5 desk officers and 2 technologists Diplomat: “Foggy Bottom is a cable monster.” x10 Desk Officer : “Cables are classified, unaggregated and unstructured.” Policy Maker: “Cables don’t show relationships I need to know.”
MVP 2: Summarizing Classified Cables Technologists Diplomats
Customer Pivot From Policy Makers to Diplomats
Our Journey
MVP 3: Contact Network Map
MVP 3: Contact Network Map ● Reviewed With 8 diplomats Diplomats (Political/Economic): “I really only need this to map my 10 closest contacts.” “Finally, a product that addresses the needs of diplomats on the ground!
Contact Management & Suggestion Diplomat (Public Affairs): “Hey wait, can this thing suggest people to invite to diplomatic functions?”
Contact Management & Suggestion Diplomat (Public Affairs): “Hey wait, can this thing suggest people to invite to diplomatic functions?”
Beneficiaries Mission AchievementMission Budget/Costs Buy-In/Support Deployment Value PropositionKey Activities Key Resources Key Partners CSO: Santiago - Writing report about Boko Haram Tyler - Analyzing relationship between known members of BH and unclassified actors Will Meeker - Travels to Nigeria for 2 years to generate contacts for CSO, get Santiago data Embassy Staff: LES: Locally engaged staff Caroline: Economic/ Political Officer at small Embassy in stable country James/Steve: Economic/ Political Officer at large Embassy in an unstable country Nick: Public Diplomacy Officer at busy Embassy S/ES& Special Projects Kapil Gupta: Commitment to show off our demonstrate prototype John Janek:Will send our prototype to Mauritania Embassy friends w/DCM Foreign Nationals:(OMS): Office Management Specialists and LES To implement and upkeep program at each embassy with updated information about contacts from events/meetings Individual FSO buy-in DCM to okay program at 1 embassy as test case and delegate time for FSO’s and LES to test/use Kapil Gupta: Commitment to show off our demonstrate prototype CSO Sponsor: Santiago Stocker IDEO team leader for QDDR A Dev Garden Consulting: TAP, SBIR, Accelerator/Combinator and Angel Funding consulting, connections, proposal writing Beta starts in Nigeria Embassy, with Vanguard newspaper(English) and twitter hexagon of Abuja Target 8 Countries in MENA- Saudi, Israel, Qatar... when NLP+AI perfected, final contract from DOS when product 3.0 ready for world-wide deployment Need CSO to continue connecting us upstream w/ former clients and downstream with data sources in field DCM initial support, for 1 or more POL/ECON sections FSO to implement first 10 names that come to mind, LES long term key holders Source Aggregation: Gives organizations the ability to identify most important actors in rapidly evolving situations using data mined from a breadth of sources. Hierarchy visualization:ensure people from all backgrounds can analyze and filter relevant data depending on their needs. Extraction/ Suggestion: Perform natural language processing on news articles, twitter and etc to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network. Improve CSO’s ability to write relevant reports by giving them tools for passive “granular” data collection w/o Embassy involvement Provide long-term contact management, node mapping software, hierarchical ranking software, news feed of recent activity of known contacts new contacts discovery Contact suggestion that cuts reliable informant acquisition time in half Current contact management and information collection New contact discovery and understanding Previously published unclassified reports commissioned by DOS Nigerian news papers gurdian, sahara Times, Punch, Business day, Vanguard Polis Backbone SV companies /DOS projects who are working in a similar space aka SalesForce and Transparency team (partnerships) Immediate: MVP--> Prototype that integrates w/ DOS Blackberry Classic and Windows XP... sweat equity FY1: Deployment to 1 Embassy: Travel to Target Embassy, Legal Fees for DOS Cloud Review, 200 contract hours with AI & UIXUX FY2-4: NLP Non-Latin Script- LinguaSys GlobalNLP, Full Time AI expert to perfect contact suggestion, travel for sales/lobbying
Beneficiaries Mission AchievementMission Budget/Costs Buy-In/Support Deployment Value PropositionKey Activities Key Resources Key Partners CSO: Santiago - Writing report about Boko Haram Tyler - Analyzing relationship between known members of BH and unclassified actors Will Meeker - Travels to Nigeria for 2 years to generate contacts for CSO, get Santiago data Embassy Staff: LES: Locally engaged staff Caroline: Economic/ Political Officer at small Embassy in stable country James/Steve: Economic/ Political Officer at large Embassy in an unstable country Nick: Public Diplomacy Officer at busy Embassy S/ES& Special Projects Kapil Gupta: Commitment to show off our demonstrate prototype John Janek:Will send our prototype to Mauritania Embassy friends w/DCM Foreign Nationals:(OMS): Office Management Specialists and LES To implement and upkeep program at each embassy with updated information about contacts from events/meetings Individual FSO buy-in DCM to okay program at 1 embassy as test case and delegate time for FSO’s and LES to test/use Kapil Gupta: Commitment to show off our demonstrate prototype CSO Sponsor: Santiago Stocker IDEO team leader for QDDR A Dev Garden Consulting: TAP, SBIR, Accelerator/Combinator and Angel Funding consulting, connections, proposal writing Beta starts in Nigeria Embassy, with Vanguard newspaper(English) and twitter hexagon of Abuja Target 8 Countries in MENA- Saudi, Israel, Qatar... when NLP+AI perfected, final contract from DOS when product 3.0 ready for world-wide deployment Need CSO to continue connecting us upstream w/ former clients and downstream with data sources in field DCM initial support, for 1 or more POL/ECON sections FSO to implement first 10 names that come to mind, LES long term key holders Source Aggregation: Gives organizations the ability to identify most important actors in rapidly evolving situations using data mined from a breadth of sources. Hierarchy visualization:ensure people from all backgrounds can analyze and filter relevant data depending on their needs. Extraction/ Suggestion: Perform natural language processing on news articles, twitter and etc to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network. Improve CSO’s ability to write relevant reports by giving them tools for passive “granular” data collection w/o Embassy involvement Provide long-term contact management, node mapping software, hierarchical ranking software, news feed of recent activity of known contacts new contacts discovery Contact suggestion that cuts reliable informant acquisition time in half Current contact management and information collection New contact discovery and understanding Previously published unclassified reports commissioned by DOS Nigerian news papers gurdian, sahara Times, Punch, Business day, Vanguard Polis Backbone SV companies /DOS projects who are working in a similar space aka SalesForce and Transparency team (partnerships) Immediate: MVP--> Prototype that integrates w/ DOS Blackberry Classic and Windows XP... sweat equity FY1: Deployment to 1 Embassy: Travel to Target Embassy, Legal Fees for DOS Cloud Review, 200 contract hours with AI & UIXUX FY2-4: NLP Non-Latin Script- LinguaSys GlobalNLP, Full Time AI expert to perfect contact suggestion, travel for sales/lobbying Value Proposition Extraction/Suggestions Perform natural language processing on twitter and RSS feeds to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network.
Our Journey
IDEO Aggregates information and facilitates sharing - AMBITIOUS prototype
IDEO Same conclusion State Department is in need of contact management solution. Did IDEO overreach? IDEO wanted to gut and replace entire workflow, instead of addressing specific pain points. What we learned Do not interrupt people’s existing workflow. 1 2 3
Your team learned in 9 weeks what we did in 9 months. ” “
Final MVP: Contact Management & Suggestion Twitter Known Contacts People You Should Connect With Connect Rotimi Akeredolu, Governor- Elect of Ondo State Connect Betty Akeredolu, founder and president of BRECAN, married to Rotimi Akeredolu Connect Simon Lalong, Nigerian lawyer and politician See More -> https://github.com/USStateDept/Polis
Deploying AggregateDB to Fix Crisis in Algeria Embassy in Algeria Shorten to 7 Days using AggregateDB Diplomat: “Who Do I Talk To?” Helicopter Companies Policy Maker: Informed Diplomat
Deploying AggregateDB to Fix Crisis in Algeria Embassy in Algeria Shorten to 7 Days using AggregateDB Diplomat: “Who Do I Talk To?” Helicopter Companies Policy Maker: Informed Diplomat Deploying AggregateDB To Fix Diplomacy Crises ● Deployment to target embassy - Mauritania ● Work w/ IIP for 8 embassy deployment

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Aggregate db Lessons Learned H4Dip Stanford 2016

  • 1. 87Interviews AggregateDB Sponsor: Conflict and Stabilization Operations (CSO) Point of Contact: Santiago Stocker Original Challenge: CSO needs to acquire more information about informal leaders. Final Problem Solved: American Diplomats have this information, but it is unstructured, inefficient and difficult to access.
  • 2. MS Computer Science Software Engineer, Machine Learning NLP & Data Mining Meet Our Team Shutong Zhang BS Computer Science Front-End, UI/UX Software Engineer Christian Valadez BA History Minor Arabic Regional Expert Nathan Hausman
  • 3. Start from a real story...
  • 4. A Case Study : Crisis in Algeria 21 Days until shutdown.... Helicopter Company
  • 5. A Case Study : Crisis in Algeria Embassy in Algeria 18 Days until shutdown.... Helicopter Company
  • 6. A Case Study : Crisis in Algeria Embassy in Algeria 16 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Company
  • 7. A Case Study : Crisis in Algeria Embassy in Algeria 0 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Compayny Policy Maker: Informed Diplomat
  • 8. A Case Study : Crisis in Algeria Embassy in Algeria 0 Days until shutdown.... Diplomat: “Who Do I Talk To?” Helicopter Company Policy Maker: Informed Diplomat “Real people and real companies suffer when diplomats can’t find the right people at the right time.”
  • 10. MVP 1: Connecting CSO to Embassy
  • 11. MVP 1: Connecting CSO to Embassy ● Reviewed With 2 policy makers, 8 diplomats Uniform feedback from Diplomats in Africa: “I do not have time to reupload this information.” x10 “Just make the policy makers read my cables.”
  • 13. MVP 2: Summarizing Classified Cables Use Natural Language Processing to “scrape” key - Names - Locations - Dates
  • 14. MVP 2: Summarizing Classified Cables ● Reviewed with 10 diplomats, 5 desk officers and 2 technologists Diplomat: “Foggy Bottom is a cable monster.” x10 Desk Officer : “Cables are classified, unaggregated and unstructured.” Policy Maker: “Cables don’t show relationships I need to know.”
  • 15. MVP 2: Summarizing Classified Cables Technologists Diplomats
  • 16. Customer Pivot From Policy Makers to Diplomats
  • 18. MVP 3: Contact Network Map
  • 19. MVP 3: Contact Network Map ● Reviewed With 8 diplomats Diplomats (Political/Economic): “I really only need this to map my 10 closest contacts.” “Finally, a product that addresses the needs of diplomats on the ground!
  • 20. Contact Management & Suggestion Diplomat (Public Affairs): “Hey wait, can this thing suggest people to invite to diplomatic functions?”
  • 21. Contact Management & Suggestion Diplomat (Public Affairs): “Hey wait, can this thing suggest people to invite to diplomatic functions?”
  • 22. Beneficiaries Mission AchievementMission Budget/Costs Buy-In/Support Deployment Value PropositionKey Activities Key Resources Key Partners CSO: Santiago - Writing report about Boko Haram Tyler - Analyzing relationship between known members of BH and unclassified actors Will Meeker - Travels to Nigeria for 2 years to generate contacts for CSO, get Santiago data Embassy Staff: LES: Locally engaged staff Caroline: Economic/ Political Officer at small Embassy in stable country James/Steve: Economic/ Political Officer at large Embassy in an unstable country Nick: Public Diplomacy Officer at busy Embassy S/ES& Special Projects Kapil Gupta: Commitment to show off our demonstrate prototype John Janek:Will send our prototype to Mauritania Embassy friends w/DCM Foreign Nationals:(OMS): Office Management Specialists and LES To implement and upkeep program at each embassy with updated information about contacts from events/meetings Individual FSO buy-in DCM to okay program at 1 embassy as test case and delegate time for FSO’s and LES to test/use Kapil Gupta: Commitment to show off our demonstrate prototype CSO Sponsor: Santiago Stocker IDEO team leader for QDDR A Dev Garden Consulting: TAP, SBIR, Accelerator/Combinator and Angel Funding consulting, connections, proposal writing Beta starts in Nigeria Embassy, with Vanguard newspaper(English) and twitter hexagon of Abuja Target 8 Countries in MENA- Saudi, Israel, Qatar... when NLP+AI perfected, final contract from DOS when product 3.0 ready for world-wide deployment Need CSO to continue connecting us upstream w/ former clients and downstream with data sources in field DCM initial support, for 1 or more POL/ECON sections FSO to implement first 10 names that come to mind, LES long term key holders Source Aggregation: Gives organizations the ability to identify most important actors in rapidly evolving situations using data mined from a breadth of sources. Hierarchy visualization:ensure people from all backgrounds can analyze and filter relevant data depending on their needs. Extraction/ Suggestion: Perform natural language processing on news articles, twitter and etc to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network. Improve CSO’s ability to write relevant reports by giving them tools for passive “granular” data collection w/o Embassy involvement Provide long-term contact management, node mapping software, hierarchical ranking software, news feed of recent activity of known contacts new contacts discovery Contact suggestion that cuts reliable informant acquisition time in half Current contact management and information collection New contact discovery and understanding Previously published unclassified reports commissioned by DOS Nigerian news papers gurdian, sahara Times, Punch, Business day, Vanguard Polis Backbone SV companies /DOS projects who are working in a similar space aka SalesForce and Transparency team (partnerships) Immediate: MVP--> Prototype that integrates w/ DOS Blackberry Classic and Windows XP... sweat equity FY1: Deployment to 1 Embassy: Travel to Target Embassy, Legal Fees for DOS Cloud Review, 200 contract hours with AI & UIXUX FY2-4: NLP Non-Latin Script- LinguaSys GlobalNLP, Full Time AI expert to perfect contact suggestion, travel for sales/lobbying
  • 23. Beneficiaries Mission AchievementMission Budget/Costs Buy-In/Support Deployment Value PropositionKey Activities Key Resources Key Partners CSO: Santiago - Writing report about Boko Haram Tyler - Analyzing relationship between known members of BH and unclassified actors Will Meeker - Travels to Nigeria for 2 years to generate contacts for CSO, get Santiago data Embassy Staff: LES: Locally engaged staff Caroline: Economic/ Political Officer at small Embassy in stable country James/Steve: Economic/ Political Officer at large Embassy in an unstable country Nick: Public Diplomacy Officer at busy Embassy S/ES& Special Projects Kapil Gupta: Commitment to show off our demonstrate prototype John Janek:Will send our prototype to Mauritania Embassy friends w/DCM Foreign Nationals:(OMS): Office Management Specialists and LES To implement and upkeep program at each embassy with updated information about contacts from events/meetings Individual FSO buy-in DCM to okay program at 1 embassy as test case and delegate time for FSO’s and LES to test/use Kapil Gupta: Commitment to show off our demonstrate prototype CSO Sponsor: Santiago Stocker IDEO team leader for QDDR A Dev Garden Consulting: TAP, SBIR, Accelerator/Combinator and Angel Funding consulting, connections, proposal writing Beta starts in Nigeria Embassy, with Vanguard newspaper(English) and twitter hexagon of Abuja Target 8 Countries in MENA- Saudi, Israel, Qatar... when NLP+AI perfected, final contract from DOS when product 3.0 ready for world-wide deployment Need CSO to continue connecting us upstream w/ former clients and downstream with data sources in field DCM initial support, for 1 or more POL/ECON sections FSO to implement first 10 names that come to mind, LES long term key holders Source Aggregation: Gives organizations the ability to identify most important actors in rapidly evolving situations using data mined from a breadth of sources. Hierarchy visualization:ensure people from all backgrounds can analyze and filter relevant data depending on their needs. Extraction/ Suggestion: Perform natural language processing on news articles, twitter and etc to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network. Improve CSO’s ability to write relevant reports by giving them tools for passive “granular” data collection w/o Embassy involvement Provide long-term contact management, node mapping software, hierarchical ranking software, news feed of recent activity of known contacts new contacts discovery Contact suggestion that cuts reliable informant acquisition time in half Current contact management and information collection New contact discovery and understanding Previously published unclassified reports commissioned by DOS Nigerian news papers gurdian, sahara Times, Punch, Business day, Vanguard Polis Backbone SV companies /DOS projects who are working in a similar space aka SalesForce and Transparency team (partnerships) Immediate: MVP--> Prototype that integrates w/ DOS Blackberry Classic and Windows XP... sweat equity FY1: Deployment to 1 Embassy: Travel to Target Embassy, Legal Fees for DOS Cloud Review, 200 contract hours with AI & UIXUX FY2-4: NLP Non-Latin Script- LinguaSys GlobalNLP, Full Time AI expert to perfect contact suggestion, travel for sales/lobbying Value Proposition Extraction/Suggestions Perform natural language processing on twitter and RSS feeds to extract categories and information for informal leaders. Suggest novel contacts for each FSO based on known network.
  • 26. IDEO Same conclusion State Department is in need of contact management solution. Did IDEO overreach? IDEO wanted to gut and replace entire workflow, instead of addressing specific pain points. What we learned Do not interrupt people’s existing workflow. 1 2 3
  • 27. Your team learned in 9 weeks what we did in 9 months. ” “
  • 28. Final MVP: Contact Management & Suggestion Twitter Known Contacts People You Should Connect With Connect Rotimi Akeredolu, Governor- Elect of Ondo State Connect Betty Akeredolu, founder and president of BRECAN, married to Rotimi Akeredolu Connect Simon Lalong, Nigerian lawyer and politician See More -> https://github.com/USStateDept/Polis
  • 29. Deploying AggregateDB to Fix Crisis in Algeria Embassy in Algeria Shorten to 7 Days using AggregateDB Diplomat: “Who Do I Talk To?” Helicopter Companies Policy Maker: Informed Diplomat
  • 30. Deploying AggregateDB to Fix Crisis in Algeria Embassy in Algeria Shorten to 7 Days using AggregateDB Diplomat: “Who Do I Talk To?” Helicopter Companies Policy Maker: Informed Diplomat Deploying AggregateDB To Fix Diplomacy Crises ● Deployment to target embassy - Mauritania ● Work w/ IIP for 8 embassy deployment