This document provides tips for being heard on the internet and using social media effectively. It emphasizes the importance of having a digital strategy, owning your role and responsibilities online, and creating engaging content that is simple, memorable, relatable and perceived as valuable. It also stresses focusing your message for your target audience and using various online platforms like LinkedIn, websites, email and social media to share your content.
5. There isn’t a ‘consumer’ brand
on the planet today
that can endure and succeed
unless it is being
integrated seamlessly with
a digital and mobile strategy.
~ Howard Schultz,
Chairman & CEO of Starbucks,
CNBC 4/29/14
34. 1. Anticipated
2. Authentic
3. Believable
4. Clear
5. Concise
6. Engaging
8. Memorable
9. Perceived valuable
10. Realistic
11. Relatable
12. Relevant
13. Simple
14. Sustainable
15. Transparent
16. Visual
To be or not to be?
That is your question!
BE
35.
36.
37. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Audience You
38.
39. Law of the Long Tail
The Communication Target
Audience
Topic Generality
Head
Long Tail
40.
41. What can you post that will
create emotional dialogue?
• Pride of ownership
• Desired outcome
48. Pat Ferdinandi, YouTube Marketing Specialist
Mark Twain squawked it best:
She was not quite what you would call refined.
She was not quite what you would call unrefined.
She was the kind of person that keeps a parrot.
~Following the Equator;
Pudd’nhead Wilson’s New Calendar
Editor's Notes
Started development in 1950s
Opened for the general public in 1995
Social media kicked off in 2002 (linkedin 2003)
Joined LinkedIn in 2005
It’s your ticket to prospect awareness and client engagement!
Today’s reality!
It’s not one thing but a combination that brings in the sales. It’s the value and diversity targeted to the few.
People need to see consistent engagement before they begin to trust you.
Social Media is NOT a Press Release … it’s not a tactic!
It’s an opportunity to embrace the customer and how they want to feel.
“It’s hard to be heard in a world where people have never wanted to matter more as individuals.” ~ Bernadette Jiwa
Social media was not meant to be a new form of Press Release!
Don’t be Self Serving
100% of marketers have a digital strategy
77% of marketers saying it has no affect.
It’s about the other “YOU”
Social media is about engagement.
What is important is to find out who is talking about you … and their level of influence.
What’s your engagement rate?
Why will one client care that
you’re here in the first place?
What are you doing that’s
going to compel that person
to tell two friends and then
come back tomorrow?
A story is:
Believable
Relatable
Differenciable
Sustainable
A good story is told and retold and shared.
23mins of video watching per day
Mostly by friend recommendation
5.7 million views
Know your clients
MacKay’s Swim with the Sharks and stay alive
Know their emotional connection … the circumstance they need you
You Must Touch the Heart to move the mind!
It turns out that there really is no substitute for standing in your customer’s shoes. You can have the best product in the world, but if people don’t buy into the story you’ve got a uphill struggle on your hands.~ Bernadette Jiwa The Story of Telling 4/30/14
What’s more important than building awareness is what you plan to do with it once you’ve got it, because top of mind is not the same thing at all as close to heart. .~ Bernadette Jiwa The Story of Telling 5/12/14
Just mins after the start of the 3rd qtr
30 characters
Image has watermark
Content in context
Design structure
clever laugh or the vulnerability of silliness
Think selfie
Avoid the curse of knowledge
Don’t use social media to show off your knowledge. Talk only 2 steps ahead of your audience.
Are of explanation.
Social media is an opportunity.
Establish accounts.
Post something.
Tweet something.
Connect with someone.
Do it every day.
~ Jeffrey Gitomer