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 The company was originally established in 1958 
as Goldstar, producing radios, TVs, 
refrigerators, washing machines, and air 
conditioners. 
 The L.G group was a merger of two Korean 
companies Lucky and Goldstar. 
 Is the second largest producer of television and 
third largest producer of mobile phones.
 LG Electronics India Pvt. Ltd., a wholly owned 
subsidiary of LG Electronics, South Korea was 
established in January, 1997 after clearance 
from the Foreign Investment Promotion Board 
(FIPB). 
 LG set up a state-of-the art manufacturing 
facility at Greater Noida, near Delhi, in 1998, 
with an investment of Rs 500 Crores 
 In 2004, LGEIL also setup its second Greenfield 
manufacturing unit in Pune, Maharashtra
Industry Consumer electronics 
Home appliances 
Telecoms equipment 
Founded 1958 
Headquarter Seoul, South Korea 
Area served Worldwide 
Key people Bon-joon Koo 
(Vice Chairman and CEO) 
Revenue US$ 48.976 billion (2011) 
Net income US$ -423.9 million (2011)
Computer monitors 
Flash memory 
Televisions 
Smartphone's 
Tablets 
Mobile phones 
DVD players 
Home Cinema systems 
Movie projectors 
Laptops 
Refrigerators 
Washing machines 
Vacuum cleaners, Air conditioners
Presentation on LG
ENERGY 
ELECTRICITY 
RUNNING OF ALL UTILITY EQUIPMENT 
RUNNING OF PRODUCTION EQUPMENT 
GENERAL LIGHTING 
FUEL 
FOR PRODUCING ELECTRICITY . 
FOR HEATING AND PAINT SHOP BURNER 
FOR HOT WATER GENERATION 
COMPRESSED 
AIR 
FOR DRYING OPERATIONS 
FOR COOLING OPERATIONS 
FOR RUNNIG OF TOOLS AND EQUIPMENT 
WATER 
FOR PROCESS REQUIREMENT 
FOR DRINKING PURPOSE
Before Status :To dry the 
Components in Shell washing 
machine earlier 60 KW 
Electrical heater were used 
.Running Cost / Day:Appx Rs 
4,000 
Running Cost/Month: Appx. 
Rs 1,04,000 
After Status:Two Propane fired 
Burner Has been Installed to Serve 
the same Purpose 
Running Cost/Day: Appx. Rs.1,675 
Investment :Appx. Rs. 6,00,000 
Running Cost / Month:Appx. Rs. 
43,550 
Savings / Month:Appx. Rs.60,450
Before Status :To dry the 
Components in Paint Shop oven 
Diesel Fired Burner was Used . 
Running Cost / Day:Appx Rs 44,640 
Running Cost/Month: Appx. Rs 
12,49,920 
After Status:Two Propane fired Burner 
Has been Installed to Serve the same 
Purpose 
Running Cost/Day: Appx. Rs.31,250 
Running Cost / Month:Appx. Rs. 875,000 
Savings / Month:Appx. Rs.375,000
Before Status : To Pre Heat 
the Case of Ref. Earlier 100 
KW heater were used. 
Running Cost / Day:Appx Rs 
6,000 
Running Cost/Month: Appx. 
Rs 156,000 
After Status:Now Propane fired 
Burner is doing the same Job. 
Running Cost/Day: Appx. Rs.2150 
Investment :Appx. Rs. 650,000 
Running Cost / Month:Appx. Rs. 
55,000 
Savings / Month:Appx. Rs.100,000
Control decisions.
 Six Sigma seeks to improve the 
quality of process outputs in 
manufacturing and buisness 
processes 
 Uses a set of quality management 
methods, including statistical 
methods 
 Creates a special infrastructure of 
people within the organization.
 Perceive and Improve the Customer 
Satisfaction for Product Quality through 
survey 
 Customer Survey from 10 Major cities 
 Survey by QA based on : 
1. Random sample 
2. Questionnaire 
 Feedback to other deptts. 
 Monthly review with Top management
I.S.O. 14001 
I.S.O.14001 / OHSAS 18001
I.S.O.14001 / OHSAS 18001 OHSAS 18001
 ISO 14001 is a standard developed 
by the International Organization for 
Standardization (ISO) 
 It establishes environmental 
management system (EMS) 
requirements for organizations of all 
types and sizes. 
 OHSAS (Occupational Health and 
Safety Assessment Series) 18001 is 
a standard for implementing a safety 
management system (SMS).
Presentation on LG
o 
Regional channel and wide distribution network 
 Most raw materials are bought from suppliers within India 
 At the retail level, LG uses a combination of exclusive LG 
showrooms as well as Multi-brand outlets (MBO’s) 
 LG also indulges in e-retailing as an alternative channel through 
its website www.lgezbuy.com 
 LG also has a separate channel for services and spares 
 Procurement of supplies and materials for production is done by 
the purchase department
 LG Electronics, a global leader in consumer 
electronics and home appliances, has won the 
2012 Most Trusted Brand Award as the most 
trusted home appliance brand in Nigeria. 
 “Best Innovation” awards for LG’s Blast Chiller 
refrigerator technology and Turbo Wash. 
 “Best of the Year” awards for LG home 
entertainment and home appliance innovations. 
 Leading the HDTV category for 2012, LG home 
entertainment products earned three awards: the 
“Best 3D TV” (model LM9600), “Best LCD TV” 
(model LM7600) and “Best Mid-Range LCD” 
(model LM6200).
Presentation on LG

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Presentation on LG

  • 2.  The company was originally established in 1958 as Goldstar, producing radios, TVs, refrigerators, washing machines, and air conditioners.  The L.G group was a merger of two Korean companies Lucky and Goldstar.  Is the second largest producer of television and third largest producer of mobile phones.
  • 3.  LG Electronics India Pvt. Ltd., a wholly owned subsidiary of LG Electronics, South Korea was established in January, 1997 after clearance from the Foreign Investment Promotion Board (FIPB).  LG set up a state-of-the art manufacturing facility at Greater Noida, near Delhi, in 1998, with an investment of Rs 500 Crores  In 2004, LGEIL also setup its second Greenfield manufacturing unit in Pune, Maharashtra
  • 4. Industry Consumer electronics Home appliances Telecoms equipment Founded 1958 Headquarter Seoul, South Korea Area served Worldwide Key people Bon-joon Koo (Vice Chairman and CEO) Revenue US$ 48.976 billion (2011) Net income US$ -423.9 million (2011)
  • 5. Computer monitors Flash memory Televisions Smartphone's Tablets Mobile phones DVD players Home Cinema systems Movie projectors Laptops Refrigerators Washing machines Vacuum cleaners, Air conditioners
  • 7. ENERGY ELECTRICITY RUNNING OF ALL UTILITY EQUIPMENT RUNNING OF PRODUCTION EQUPMENT GENERAL LIGHTING FUEL FOR PRODUCING ELECTRICITY . FOR HEATING AND PAINT SHOP BURNER FOR HOT WATER GENERATION COMPRESSED AIR FOR DRYING OPERATIONS FOR COOLING OPERATIONS FOR RUNNIG OF TOOLS AND EQUIPMENT WATER FOR PROCESS REQUIREMENT FOR DRINKING PURPOSE
  • 8. Before Status :To dry the Components in Shell washing machine earlier 60 KW Electrical heater were used .Running Cost / Day:Appx Rs 4,000 Running Cost/Month: Appx. Rs 1,04,000 After Status:Two Propane fired Burner Has been Installed to Serve the same Purpose Running Cost/Day: Appx. Rs.1,675 Investment :Appx. Rs. 6,00,000 Running Cost / Month:Appx. Rs. 43,550 Savings / Month:Appx. Rs.60,450
  • 9. Before Status :To dry the Components in Paint Shop oven Diesel Fired Burner was Used . Running Cost / Day:Appx Rs 44,640 Running Cost/Month: Appx. Rs 12,49,920 After Status:Two Propane fired Burner Has been Installed to Serve the same Purpose Running Cost/Day: Appx. Rs.31,250 Running Cost / Month:Appx. Rs. 875,000 Savings / Month:Appx. Rs.375,000
  • 10. Before Status : To Pre Heat the Case of Ref. Earlier 100 KW heater were used. Running Cost / Day:Appx Rs 6,000 Running Cost/Month: Appx. Rs 156,000 After Status:Now Propane fired Burner is doing the same Job. Running Cost/Day: Appx. Rs.2150 Investment :Appx. Rs. 650,000 Running Cost / Month:Appx. Rs. 55,000 Savings / Month:Appx. Rs.100,000
  • 12.  Six Sigma seeks to improve the quality of process outputs in manufacturing and buisness processes  Uses a set of quality management methods, including statistical methods  Creates a special infrastructure of people within the organization.
  • 13.  Perceive and Improve the Customer Satisfaction for Product Quality through survey  Customer Survey from 10 Major cities  Survey by QA based on : 1. Random sample 2. Questionnaire  Feedback to other deptts.  Monthly review with Top management
  • 14. I.S.O. 14001 I.S.O.14001 / OHSAS 18001
  • 15. I.S.O.14001 / OHSAS 18001 OHSAS 18001
  • 16.  ISO 14001 is a standard developed by the International Organization for Standardization (ISO)  It establishes environmental management system (EMS) requirements for organizations of all types and sizes.  OHSAS (Occupational Health and Safety Assessment Series) 18001 is a standard for implementing a safety management system (SMS).
  • 18. o Regional channel and wide distribution network  Most raw materials are bought from suppliers within India  At the retail level, LG uses a combination of exclusive LG showrooms as well as Multi-brand outlets (MBO’s)  LG also indulges in e-retailing as an alternative channel through its website www.lgezbuy.com  LG also has a separate channel for services and spares  Procurement of supplies and materials for production is done by the purchase department
  • 19.  LG Electronics, a global leader in consumer electronics and home appliances, has won the 2012 Most Trusted Brand Award as the most trusted home appliance brand in Nigeria.  “Best Innovation” awards for LG’s Blast Chiller refrigerator technology and Turbo Wash.  “Best of the Year” awards for LG home entertainment and home appliance innovations.  Leading the HDTV category for 2012, LG home entertainment products earned three awards: the “Best 3D TV” (model LM9600), “Best LCD TV” (model LM7600) and “Best Mid-Range LCD” (model LM6200).