4. SKILL IDENTIFICATION
Activitiesand traits we have learned and can do
with efficiency and proficiency
We all have hundreds of skills
Job related
Transferrable
Self-management
10. Leonardo de Vinci wrote the first professional resume in
1482
In 1940 resumes included weight, height, marital-status
and religion
1987 – Fax machines were the most popular way to send a
resume
In 2007 the video resume hit YouTube
2012 – over 100 million resumes will be sent out this year
12. PURPOSE
An opportunity
An advertisement
Who you are
If prepared properly…
13.
14. EFFECTIVE RESUMES SHOULD NOT…
Contain just duties
Be “general”
Be difficult to read
Too wordy
Use complete sentences
Be ordered incorrectly
Contain personal
information
Have typing, spelling, or
factual mistakes
15.
16. COMPANIES WANT TO HIRE SOMEONE WHO IS…
Trustworthy
Trainable
Dependable
All of the above
can be expressed
in a resume
20. PRESSURE POINTS OF A RESUME
First impression Whole page
Important info Left side
Dates Right side
What you did Middle
21. A RESUME IS A TOOL, AND YOU NEED TO
USE THE RIGHT TOOL FOR EACH JOB!
Use the most
effective resume
for each specific
job
The“universal”
resume lacks
focus and effort
23. CHRONOLOGICAL
Emphasis on experience
Reverse chronological order
No gaps
The most widely used format for working
professionals
Quick and easy
24.
25. FUNCTIONAL
Highlight specific skills, experiences and
accomplishments
Organized by functions or skills
No dates, names or places
Job fairs
Frequently used to change careers or deal with gaps
Less common
26.
27. COMBINATION
Highlight specific work experience
Highlight marketable skills
Use reverse chronological order
Best of both worlds
28.
29. TARGETED RESUME
Directs skills and experiences
to the needs of each
employer
Using the employer’s key
words in a resume
Research is done through
informational interviews, job
descriptions, and company
profiles
Visit their webpage!!
30. WHAT IS THE BEST KIND OF RESUME?
Combination
Includes both chronological listing and functional
description areas
Try to begin with a strong summary
Focus on the most relevant parts of your background
You DO NOT need to list everything
34. POSSIBLE HEADINGS
Teaching Skills
Professional Skills
Special Projects and Skills
Academic Projects and Skills
Computer Skills
Related Skills
Capabilities
Honors and Awards
Honors and Activities
Extra-Curricular Activities
Professional Development
Professional Affiliations
Volunteer Activities
Community Services
Leadership Activities
Additional Information
Other Information
References
37. CONTACT INFO
Name
Address
Phone
Email
Website
Social Media
Should I use my middle initial?
Should I include degrees or certifications after my name?
38.
39. PATRICIA L. MAHONE
105 South Maple
Coralville, IA 52241
319.645.0001
pmahone@uiowa.edu
Patricia Mahone
105 South Maple Coralville, IA 52242 (319) 645-0001
Patricia Lynn Mahone
Pmahone@uiowa.edu
Present Address Permanent
Address
105 South Maple 123 Oak Drive
Coralville, IA 52242 Skokie, IL 60000
319-645-0001 708-333-4444
40. OBJECTIVE
Statement summarizing
your skills and talents or
about the position you
are seeking
Target this
Mirror to mission/job
description
Should be clear and
focused
41. PROBLEMS WITH JOB OBJECTIVES
Limit job opportunities
Take-upvaluable space
and reading time
Can be difficult to write
42.
43. NOT SO GOOD OBJECTIVES:
To acquire a creative development position
within the entertainment industry that would
utilize my vast (2 years) technical experience.
To find a gig.
My goal is to be a meteorologist. But since I
have no training in meteorology, I suppose I
should try stock brokerage.
Seeking a party-time position with potential for
advancement.
44. SUGGESTIONS
Make statement clear, concise, and to the point
Bad: I want to get a job.
Weak: To attain an internship in the computer
industry.
Good: To attain an internship in the computer
industry working with database or network security.
Be
careful about being specific to single
company…unless…
To attain a position at 3M Pharmaceuticals as a…
Objective from the company’s perspective
To attain a web application programming position
where knowledge of Java and the Struts framework
will add value the overall development process.
45. OBJECTIVE EXAMPLES
COUNSELING: To work as a case manager and
professionally contribute to a social service
agency which provides services to special
populations.
HUMAN RESOURCES: Seeking a position as a
personnel assistant within a public services
organization utilizing my knowledge of
recruitment, benefits and employee relations.
46. OBJECTIVE EXAMPLES
INFORMATION SYSTEMS: A position
as a programmer or systems analyst
which will make use of my
quantitative and mathematical
training. Have a special interest in
marketing and finance applications.
PUBLIC RELATIONS: A public relations
position within a publishing or large
industrial organization that will take
advantage of my skills in the areas of
photography, copywriting, editing
and preparing news releases.
47. ONE WAY TO WRITE IT
As a Personal Care Attendant, I will bring
commitment and responsibility to serve
clients with their everyday living needs.
Bethany Homes is known for exemplary
care for elderly clients. My goals in this
position include: interacting in a friendly
and appropriate manner with clients,
ensuring that meals are served on time….
48. CONSIDER
Profile
A keyword section
Great for resume scanning
software and online resumes
49. SUMMARY OF QUALIFICATIONS/SKILLS
Summaries are popular
Easy to read
Summarize – that is the point
Use powerful language
Avoid passive and repetitive words
53. FOCUS
Useaction statements that show
results
Maintained budgets for
ordering supplies for three
grocery store departments
Operated cash register and
kept accurate close out
records for past three years
Processed insurance claims
reports with 95% accuracy
Effective trouble shooter-
assigned as lead quality
control worker
54. Responsible for cataloging inventory
Accuratelyrecorded and documented
inventory easily accessible by all staff and
saved hundreds of hours each month
55. EMPLOYMENT HISTORY/EXPERIENCE
Jobs
Company name & location
Dates employed (year)
Name of supervisor
Title of your position
Description/Accomplishments
Remember…
Experience does not have to = Paid
56. EXAMPLE
Public Relations Intern, Las Vegas, NV
Las Vegas Tribune Jan. 2005 to May 2005
Wrote and disseminated 5 newsletters, 3 media advisories,
and 10 news releases for clients
Planned and facilitated 2 marketing events for new client
Developed a new public relations reporting mechanism used
to track and record client data daily
57.
58. This Turns into THIS
Kept daily inventory of over
Kept inventory 1000 classifications of medical
supplies
Built client base from 0 to 70
Called prospective within two months by effectively
customers using cold calling techniques
Coordinated over 50 volunteers
Coordinated volunteers and tabulated donations during
fundraisers
Answer phones Turned 100% of irate customers
into happy customers
Take orders Entered orders without mistakes
59. TELLS SELLS
While managing a staff of 20, I cut
Managed a staff of 20. absenteeism by 20% and reduced
employee turn over by 25% in one
year.
Improved operation efficiency by
Responsible for filing reorganizing the filing system so
records. the staff could retrieve client
records without assistance from
clerks.
Reduced operational budget by
Responsible for meeting 5% each year for the past three
department goals. years, saving the company
$125,000 in operational expenses.
60. ACCOMPLISHMENT STATEMENTS
Averaged $___ in sales per month
Designed entire ____ program, which earned company
$____ in additional revenue
Purchased computer upgrade for the office, saving the
company $____ in paid hours
Eliminated ____ problem, increasing productivity by
____%
Streamlined filing process, decreasing the hours spent on
record searches by ____%
61. 10 WORDS AND TERMS THAT RUIN A RESUME
Salary negotiable
References available by request
Responsible for ______
Experience working in ______
Problem-solving skills
Detail-oriented
Hardworking
Team player
Proactive
Objective
62. Maintained files and reports, did data processing, cashed
employees' paychecks.
Responsibilities included checking customers out.
Creator / Writer: ihatemylife.us, Los Angeles, CA
Overlooked all areas to ensure an overwhelming success.
I can type without looking at thekeyboard.
Bi-lingual in three languages
Revolved customer problems and inquiries.
Planned new corporate facility at $3 million over budget.
Directed $25 million anal shipping and receiving
operations.
Experienced supervisor, defective with both rookies and
seasoned professionals.
I am seeking a salary commiserate with my training and
experience.
65. The University of Iowa, Iowa City, IA
Bachelor of Arts, May 2004
Major: Journalism and Mass Communication
Minor: Political Science
Major GPA: 3.25/4.00
B.B.A., Accounting December 2004
THE UNIVERSITY OF IOWA, Iowa City, Iowa
Cumulative GPA: 3.2/4.0 Major GPA: 3.5/4.0
Course Project: Topics in International Business
A.A., Agricultural Studies May 2002
KIRKWOOD COMMUNITY COLLEGE
Cedar Rapids, Iowa
66. While I've never quite gotten a degree, I am quite
close to several.
Completed 11 years of high school.
College: August 1880 - May 1984.
Finished eighth in my high school graduating class
of ten.
Suspected to graduate early next year.
Curses in liberal arts, curses in computer science,
curses in accounting
67.
68. EXTRAS
Honors, awards and recognition
Presentations
Certifications/Licenses
Continuing education
Internships
Associations, memberships, organizations
Community Involvement
Military
Hobbies/Personal Interests??
69. PERSONAL INTERESTS
Donating blood. 14 gallons so far!
I like the Simpsons.
Interests: Running, editing video, cooking,
writing and wondering.
Go Chargers!
Married, 1992 Chevrolet
70. ADDITIONAL INFORMATION BLOOPERS
Being in trouble with the law, I moved quite
frequently.
Let's meet, so you can ooh and aah over my
experience.
You will want me to be Head Honcho in no time.
I am anxious to spread my wings in new
directions and soar to new heights.
Shot at the local gun club.
I've left a path of destruction behind me.
71.
72. SPECIAL REQUESTS
Desired Salary: $1.00 Per Year
I'll need $30K to start, full medical, three weeks of
vacation, stock options and ideally a European sedan.
Please call me after 5:30 because I am self-employed
and my employer does not know I am looking for
another job.
I need just enough money to have pizza every night.
If U hire me, U will not have any regrets.
I don't have a phone 4 the time being. Please email
me instead.
I prefer setting my own pace. When things get slack I
like the right to walk out and get a haircut during
working hours.
73. REFERENCES
Choose wisely
Professional & personal
If personal, need to be able to speak to skills that
are appropriate to the position
Ask – and provide them with details – thank them
Name
Title, Company
Address
Phone
Office/home
Email
74.
75. REVIEW
Spellcheck
Grammar & Punctuation
Spacing- Formatting -
Layout
Readability – Font size
Get critiques – More eyes!
Proofread, proofread,
proofread!
Step away from the
resume…
76. GENERATE INTEREST, NOT LAUGHS
Worked party-time as an office assistant
Planned and held up meetings
Thank you for beeting me for an interview
Computer illiterate
I am entirely through in my work; no
detail gets by me
77.
78. Priority is on skills
Use block format
Use generous
margins/white space
Avoid lines, graphics
and symbols
Font: 10-14 point and
easily readable
79. DON’T LET YOUR RESUME END UP HERE….
Your resume should stop getting better!!!
80. GENERAL TIPS
Customize every resume
Keep it simple and straight forward
Do not write in paragraphs
White or off-white paper
Contact info on each page
Nice envelope (matching) and addressed neatly or with
a label
Clean (no staples, tape, coffee stains)
Use bullets for lists
Avoid abbreviations
Quantify your experience and success
use numbers when possible
84. KEEP IN MIND…
Don’tassume email is the best method to send
a resume
Your
resume will look best if you…
When you do send electronically
85. THINGS TO REMEMBER
Represents your entire working life
Needs to be updated and
changed to fit the needs of each job
Save it, and continue to
put forth effort on improving it
86. NEXT STEPS
Create your resume
Look at samples – tons of books, online
www.positivelyminnesota.org – Job Seekers, Creative
Job Search Guide, Tools of the Hunting Trade,
Resumes
www.iseek.org – Find a Job, Develop Your Resume,
Resumes
University of Minnesota Resume Tutor
Riley Guide Resumes
Microsoft Word, WinWay
Have it critiqued – more eyes the better
Save it electronically (flash drive)
Post it to MinnesotaWorks
Notas do Editor
Don’t put the cart before the horse! Know your skills, you employment history, etc… then work on a resume.
Skills are simply activities and traits we have learned and can do with efficiency and proficiencyWe all have hundreds of skills – learned from life and work Job RelatedRequired for the jobUsually require some training or experienceOften used for screening applicantsSee job descriptionsRequired skillsPreferredTransferrableCan use in a variety of jobsOften called “universal” skillsCan transfer from one job to anotherSkills gained from last job – how they apply to current position applying forSelf ManagementDescribe your personalityAllow you to adapt to new situationsMake you a good worker
Job Related
Transferrable
Self-Management
An opportunity – This is your chance to get them interested enough to invite you for an interviewAn advertisement - This is your chance to sell yourselfWho you are- Should represent the best of who you areIf prepared properly, it will secure interviews for you
Appeal of the Whole page. Does it look unique and professional?Ease of understanding. Does it look easy to navigate? Reader friendly? OR is it just a page of words? Confusing to get through?
The competition is fierce… make them want to read your resume!
TemplatesThey are not personalThere are many others that will look like itBrief, short bullets - Do not overwhelm employer with information
First impression. The Whole pageDoes it look professional?B) Important info Left side of pageWhat you did and where you did it. C) Dates Right side of pageLong Term employment, gaps, job hoppingD) Strong ending Bottom ¼ of pageEnd the resume with strong, reassuring pointsE) What you did. Middle of the pageNot just duties, but accomplishments
Order can be changed somewhatList education/training if the emphasis is on education/training. If our skills and experience comes from employment, list employment first.
NameThe first line should be your nameUse your full first name in bold or caps – 20-24 point? May be a bit largeLarger than the largest font used in bodyAvoid using decorative fontsDon’t use black or gray shaded backgroundsExclude titles Mr., Mrs., Ms., …AddressFull address including city, state and zip – no abbreviationsInclude contact address - Permanent address should be used if at a temporary address12 font is finePhoneHome/cell with area codeProvide a phone number where you can be reached or where a voicemail can be leftAppropriate message and ringback toneEmailInclude your email addressUse an appropriate email address Don’t use “bigboy@hotmail.com”Be sure you check itWebsiteActual websiteProfessional blogE-portfolioLinked in page Middle initial: make the most sense for people with fairly common names. Do a search on LinkedIn and see how many results come up to determine. Degrees or certifications: if you normally sign emails with something like MBA, you may want to use as your title on your resum as well. Depends on whether you’re applying for a job where they’re appropriate or required.
Objective. Include an objective when we are pursuing a specific job goal. For that reason objectives should be included in the first paragraph of our cover letter too, and it should state what type of job you want to do. Should not use the same resume for multiple jobs – companies can spot mass produced resumes and much of the time they will just disregard themLeave off the fluffDon’t limit oneself, but note that being too broad can communicate a lack of direction
Skills. List skills pertaining to the job, such as counseling, assessment, accounting, business and program management, budgeting, public speaking, workshop development and presentation, basic computer/internet skills, excellent oral and written communication are some skills that could be used. This is a very important part of your resume and you should spend a good deal of time on it.
If you can’t answer or speak in depth about your experience, then don’t list it!
Job History. A general standard is to list the last three – five jobs or the jobs that are most appropriate to our stated goals. Stay within last 10 years if possible – up to 15 yearsCompany name – bold Position and time-span on the second lineUse only year, not month and year (avoids time gaps)Each position should have at least two bulletsExplain role and contributionsDon’t emphasize duties but rather emphasize outcomes“Increased efficiency of … by 20%”“Improved user navigation experience on …”Descriptions should be consistent in wordingWatch the tenseCurrent job uses present tenseFormer jobs use past tense VolunteeringCan use if employment history is lacking
1. “Salary negotiable”Yes, they know. If you’re wasting a precious line of your resume on this term, it looks as though you’re padding -- that you’ve run out of things to talk about. If your salary is not negotiable, that would be somewhat unusual. (Still, don’t put that on your resume either.)2. “References available by request”See the preceding comment about unnecessary terms.3. “Responsible for ______”Reading this term, the recruiter can almost picture the C-average, uninspired employee mechanically fulfilling his job requirements -- no more, no less. Having been responsible for something isn’t something you did -- it’s something that happened to you. Turn phrases like “responsible for” into “managed,” “led” or other decisive, strong verbs.4. “Experience working in ______” (seasoned, well-versed)Again, experience is something that happens to you -- not something you achieve. Describe your background in terms of achievements.“Experience in developing client reports” is both vague and redundant – instead: “created five customized weekly reports to analyze repeat client sales activity”5. “Problem-solving skills”You know who else has problem-solving skills? Monkeys. Dogs. On your resume, stick to skills that require a human.6. “Detail-oriented”So, you pay attention to details. Well, so does everyone else. Don’t you have something unique to tell the hiring manager? Plus, putting this on your resume will make that accidental typo in your cover letter or resume all the more comical.7. “Hardworking” Have you ever heard the term “show -- don’t tell”? This is where that might apply. Anyone can call himself a hard worker. It’s a lot more convincing if you describe situations in concrete detail in which your hard work benefited an employer.8. “Team player”show instead of tell. There are very few jobs that don’t involve working with someone else. If you have relevant success stories about collaboration, put them on your resume. Talk about the kinds of teams you worked on, and how you succeeded.Instead: “led project team of 10 to develop a new system for distributing reports that reduced the time for managers to receive reports by 25%”9. “Proactive” This is a completely deflated buzzword. Again, show rather than tell.10. “Objective”This term isn’t always verboten, but you should use it carefully. If your objective is to get the job you’ve applied for, there’s no need to spell that out on your resume with its own heading. A resume objective is usually better replaced by a career summarydescribing your background, achievements and what you have to offer an employer. An exception might be if you haven’t applied for a specific job and don’t have a lot of experience that speaks to the position you’d like to achieve.10 Phrases that could kill your resume – handout
Education/Training. Education is important to list on a resume, even if it isn’t related to the job you are pursuingCarefully consider dates of education/training because it can date us – if education is over 5 years ago, list it, but leave off the date when it was completedInclude academic accomplishments and awardsA GED can be listed as a high school graduate GPA only if higher than 3.0Can include relevant employer sponsored training, any classes/training you are currently attending - or put in Extras sectionIf you have a lot of college experience you can omit the high school information
Honors, Awards,Recognition. List any awards/recognitions that are appropriate such as employee of the month and promotions – always a great thing to put on your resume – and a way to set yourself apart Academic Scholarships, Deans’ list, High GPA, PresentationsCertificates/Licenses. List certificates/licenses that you’ve received especially those pertaining to the job – CPR, boilers license, first responder, professional relatedContinuing EducationInternshipsAssociations, memberships, organizations. List organizational membership and transferable skills that are related to our job goals. Student Organizations or Professional OrganizationsCommunity Involvement - List activities such as volunteer work, or anything else pertaining to the job. Notes. Add other personal things such as ability to work in a team setting, sense of humor, dependable, reliable, ability to get things done in a timely manner, and other things about yourself.Hobbies/Personal Interests. Include if they are employment related or not controversial and they show skill and experience. Know your audience – does listing interests matter to most?Military. Include military experience and describe job duties/skills in ‘civilian’ language. For example truck vehicle mechanic to light diesel mechanic, or logistics to warehouse, or chief petty officer to supervisor.
References. Can be included on resume or as an additional page to share at interview. Reference sheet is a stand-alone documentShould include your Header from the resumeTry to arrange contact information in pleasing fashionChoose WiselyPick individuals that think highly of youPick individuals that are familiar with your workAlways ask your references before using their namesBe prepared to give supporting materials – courses, projects, …Ask again if it has been a whileWhat might they be asked?How would you describe Sarah’s professional style?What was Sarah’s major contribution to the organization?Why did Sarah leave your company?What are Sarah’s strengths? Weaknesses?What type of management style would be fit with Sarah’s approach?How would you describe Sarah’s relationship with peers? Supervisors?Given the described position, would you hire/re-hire Sarah for the job? If not, why not?
Spell checkGrammar & PunctationSpacing- Formatting - LayoutReadability – Font sizeGet critiques – More eyes!Proofread, proofread, proofread!Step away from the resume… then come back with fresh eyes
WordClick the Microsoft Office Button , and then click Word Options.Click Proofing.Make sure Check grammar with spelling is selected.Under When correcting grammar in Word, select the Show readability statistics check box.Flesch-Kincaid Grade Level testThis test rates text on a U.S. school grade level. For example, a score of 8.0 means that an eighth grader can understand the document. For most documents, aim for a score of approximately 7.0 to 8.0.
Don’t assume email is the best method to send a resumeHand delivering assures it will arrive in perfect conditionYour resume will look best if you…FlatNeutralClean and error freeSimpleBriefStandardTruthfulWhen you do send electronically:Include the position for which you are applying for and your name in the subject lineLabel your attachment with your name