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Management Theory
Chapter II
Nicolo Machiavelli
• Father of Modern Politics
• Born in Florence, Italy
• « Machiavellian » is often used to
describe cunning and manipulative
opportunist.
• Discourses, 1531
Sun Tzu
• Chinese General (6th Century BC)
• The Art of War
 When enemy advances, we
retreat!
 When enemy halts, we harass!
 When enemy seeks to avoid
battle, we attack!
 When the enemy retreats, we
pursue!
Why Study Management theory?
• Provide a stable focus for
understanding what we experience.
• Enable us to communicate efficiently
and thus move into more and more
complex relationships with other
people.
• Theories make it possible to keep
learning about our world.
Evolution of Management Theory
• Scientific Management
• Classical Organization Theory
• Behavioral School
• Management Science
Scientific Management
School
Frederick W. Taylor
• Father of Scientific Management
• Mechanical Engineer
• Midvale Steel Company
« Scientific Management »
« Time and Motion Studies »
4 Principles Of Scientific Management
• The development of true science of
management, so that the best
method for performing each task
could be determined.
• The scientific selection of workers,
so that each worker would be given
responsibility for the task which he
or she was best suited.
• The scientific education and
development of the worker.
• Intimate, friendly cooperation
between management and labor.
Henry L. Gantt
• Associate of Frederick Taylor
• His main focus was to apply
scientific analysis to all facets of
the work being done as a means
of increasing productivity.
• Gantt Chart and the task and
bonus system
« Task and Bonus System »
Frank B. and Lilian M. Gilbreth
• Made their contribution to the
scientific management as a
husband-and-wife team
• Motion studies
• Help the workers to reach their
full potential.
« Motion Studies »
Classical Organization
Theory School
Henry Fayol
• Founder of Classical management
school
• Fayol was interested in the total
organization and focused on
management
Principles of Management by Fayol
• Division of work
• Authority
• Discipline
• Unity of Command
• Unity of direction
• Subordination of individual interest
• Remuneration
• Centralization
• The hierarchy
• Order
• Equity
• Stability of Staff
• Initiative
• Esprit de Corps
Division of work
• The most people specialize, the more
efficient they can perform to work.
Authority
• Manager must have the authority
to give orders, but they must also
keep in mind that with authority
comes responsibility.
Discipline
• Members need to respect the rules
and agreements that govern the
organization.
Unity of Command
• Each employee must receive
instruction from only one person.
Unity in direction
• Those operations within the
organization that have the same
objective should be directed by
only one manager using one plan.
Subordination of Individual interest
to the Common Interest
• In any undertaking, the interest of
the employees should not take
precedence over the interest of the
organization as a whole.
Remuneration
• Compensation for work done
should be fair to both employees
and employers.
Centralization
• This principle refers to how close
employees are to the decision-
making process. It is important to
aim the approciate balance.
The Hierarchy
• The line of authority in an
organization runs in order of rank
from top management to the
lowest level of the enterprise.
Order
• The workplace facilities must be
clean, tidy and safe for employees.
Everything should be in its place.
Equity
• Manager should be both friendly
and fair to their subordinates.
Stability of Staff
• The managers should strive to
minimize employee turnover.
Personnel planning should be
priority.
Initiatives
• Subordinates should be given the
freedom to conceive and carry out
plans.
Esprit de corps
• Promoting team spirit will give the
organization a sense of unity.
Max Weber (Germany)
• Bureaucrarcy
 Ideal type of organization
charaterized by division of labor, a
clearly defined hierarchy, detailed
rules and regulations, and impersonal
relationships.
« A well-defined formal hierarchy
of command »
« Management by rules and regulation
provides a set of standard operating
procedures that facilitates consistency in
both organization and management
practices.
« Division of labor and work
specilization »
« Managers should maintain an
impersonal relationship »
« Competence, not personality, is
the basis for job appointment »
« Formal written records »
Mary Parker Follet
• People Oriented
• Group Network Management
• Participative Leadership
 Involves managers and employees
working together towards common
goals like decision-making and
problem-solving.
Group Network Management
• Groups of people within the
organization with equal power over
outcomes.
« Group Interactions »
Chester Bernard
• Acceptance theory of authority.
– A manager’s authority rests on worker’s
acceptance of his right to give orders
and to expect compliance.
• Individual workers form informal
social groups that become informal
organization
Informal Organization
• It is the personal contacts and
interactions between workers that
form into small groups.
~End~

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Machiavelli, Sun Tzu and the Evolution of Management Theory

  • 2. Nicolo Machiavelli • Father of Modern Politics • Born in Florence, Italy • « Machiavellian » is often used to describe cunning and manipulative opportunist. • Discourses, 1531
  • 3. Sun Tzu • Chinese General (6th Century BC) • The Art of War  When enemy advances, we retreat!  When enemy halts, we harass!  When enemy seeks to avoid battle, we attack!  When the enemy retreats, we pursue!
  • 4.
  • 5. Why Study Management theory? • Provide a stable focus for understanding what we experience. • Enable us to communicate efficiently and thus move into more and more complex relationships with other people. • Theories make it possible to keep learning about our world.
  • 6. Evolution of Management Theory • Scientific Management • Classical Organization Theory • Behavioral School • Management Science
  • 8.
  • 9.
  • 10.
  • 11. Frederick W. Taylor • Father of Scientific Management • Mechanical Engineer • Midvale Steel Company
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18.
  • 19. « Time and Motion Studies »
  • 20.
  • 21. 4 Principles Of Scientific Management • The development of true science of management, so that the best method for performing each task could be determined. • The scientific selection of workers, so that each worker would be given responsibility for the task which he or she was best suited. • The scientific education and development of the worker. • Intimate, friendly cooperation between management and labor.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30. Henry L. Gantt • Associate of Frederick Taylor • His main focus was to apply scientific analysis to all facets of the work being done as a means of increasing productivity. • Gantt Chart and the task and bonus system
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. « Task and Bonus System »
  • 41.
  • 42. Frank B. and Lilian M. Gilbreth • Made their contribution to the scientific management as a husband-and-wife team • Motion studies • Help the workers to reach their full potential.
  • 44.
  • 45.
  • 46.
  • 47.
  • 49. Henry Fayol • Founder of Classical management school • Fayol was interested in the total organization and focused on management
  • 50.
  • 51.
  • 52. Principles of Management by Fayol • Division of work • Authority • Discipline • Unity of Command • Unity of direction • Subordination of individual interest • Remuneration • Centralization • The hierarchy • Order • Equity • Stability of Staff • Initiative • Esprit de Corps
  • 53.
  • 54. Division of work • The most people specialize, the more efficient they can perform to work.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. Authority • Manager must have the authority to give orders, but they must also keep in mind that with authority comes responsibility.
  • 60.
  • 61. Discipline • Members need to respect the rules and agreements that govern the organization.
  • 62.
  • 63.
  • 64. Unity of Command • Each employee must receive instruction from only one person.
  • 65.
  • 66. Unity in direction • Those operations within the organization that have the same objective should be directed by only one manager using one plan.
  • 67.
  • 68. Subordination of Individual interest to the Common Interest • In any undertaking, the interest of the employees should not take precedence over the interest of the organization as a whole.
  • 69.
  • 70.
  • 71. Remuneration • Compensation for work done should be fair to both employees and employers.
  • 72.
  • 73.
  • 74. Centralization • This principle refers to how close employees are to the decision- making process. It is important to aim the approciate balance.
  • 75.
  • 76.
  • 77. The Hierarchy • The line of authority in an organization runs in order of rank from top management to the lowest level of the enterprise.
  • 78.
  • 79.
  • 80. Order • The workplace facilities must be clean, tidy and safe for employees. Everything should be in its place.
  • 81.
  • 82.
  • 83. Equity • Manager should be both friendly and fair to their subordinates.
  • 84.
  • 85.
  • 86.
  • 87. Stability of Staff • The managers should strive to minimize employee turnover. Personnel planning should be priority.
  • 88.
  • 89.
  • 90.
  • 91. Initiatives • Subordinates should be given the freedom to conceive and carry out plans.
  • 92.
  • 93. Esprit de corps • Promoting team spirit will give the organization a sense of unity.
  • 94.
  • 95.
  • 96. Max Weber (Germany) • Bureaucrarcy  Ideal type of organization charaterized by division of labor, a clearly defined hierarchy, detailed rules and regulations, and impersonal relationships.
  • 97. « A well-defined formal hierarchy of command »
  • 98.
  • 99. « Management by rules and regulation provides a set of standard operating procedures that facilitates consistency in both organization and management practices.
  • 100.
  • 101. « Division of labor and work specilization »
  • 102.
  • 103. « Managers should maintain an impersonal relationship »
  • 104.
  • 105.
  • 106. « Competence, not personality, is the basis for job appointment »
  • 107.
  • 108.
  • 109. « Formal written records »
  • 110. Mary Parker Follet • People Oriented • Group Network Management • Participative Leadership  Involves managers and employees working together towards common goals like decision-making and problem-solving.
  • 111.
  • 112.
  • 113.
  • 114.
  • 115.
  • 116.
  • 117.
  • 118.
  • 119. Group Network Management • Groups of people within the organization with equal power over outcomes.
  • 120.
  • 121.
  • 122.
  • 124.
  • 125.
  • 126.
  • 127.
  • 128.
  • 129.
  • 130.
  • 131. Chester Bernard • Acceptance theory of authority. – A manager’s authority rests on worker’s acceptance of his right to give orders and to expect compliance. • Individual workers form informal social groups that become informal organization
  • 132.
  • 133.
  • 134.
  • 135.
  • 136.
  • 137.
  • 138.
  • 139. Informal Organization • It is the personal contacts and interactions between workers that form into small groups.
  • 140.
  • 141.
  • 142.
  • 143.
  • 144.
  • 145.
  • 146.
  • 147.
  • 148. ~End~