TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do
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TowerSkills is an innovative and enterprising learning provider based in the heart of London. We support organisations to reach their potential by offering tailored solutions. We encourage businesses to respond to changing markets by investing in their staff and to be able to meet successfully the demands of a globalised economy. At the centre of any business is the core management, sales and administration team. This may be just a few staff for a small organisation or cover a number of departments in a larger organisation. This team includes leaders and people-managers for whom our ILM programmes have already made a difference. From September 2014 we are offering programmes for finance, administration, IT, sales and marketing teams and individuals to augment the management and HR training that is already available. In order to provide good continuing professional development opportunities, we have added internationally recognised accountancy and finance qualifications, IT user and IT professional qualifications to our offer. We have also added new short programmes in these areas, including Finance for Non-Financial Managers and HR for Non-HR Managers. Whatever your business, we can help your core team improve their performance with the right accredited or non-accredited programmes. We have demonstrated real return on investment for our clients and an increase in customer satisfaction. TowerSkills employs industry experts who are able to design and develop bespoke solutions that reflect the values and objectives of our clients. We strongly believe in the importance of evaluating learning and development because effective evaluation forms part of any accountable and professional organisation. It is fundamental to good governance, good practice and good management. Organisations who invest in employee learning and development with TowerSkills benefit by: ●● Developing high-potential employees ●● Retaining key staff ●● Meeting the future skills requirements of the organisation ●● Enabling the achievement of the organisation’s strategic goals ●● Supporting changes in the organisational structure or business environment ●● Offering qualifications that combine innovative design with a strong focus on workplace performance ●● Deliver well-rounded managers with a proven ability to perform to the required standards
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TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do
- 1. DEVELOPING LEADERS GROWING TALENT Leadership Development
- 2. DEVELOPING LEADERS GROWING TALENT What Does Every Business Want To Have? Happy and motivated staff Increased business growth W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 3. DEVELOPING LEADERS GROWING TALENT W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk But How? Embed a culture of learning and development at all levels.
- 4. DEVELOPING LEADERS GROWING TALENT L&D Important, Why? • Operational effectiveness and efficiency • Trained employees are better able to adapt to change—a must in today’s economy • Increased job satisfaction and reduction in employee turnover which boosts the bottom line • More attractive workplace • Transfer of organisational knowledge • Better managers • Reduced compliance risk • Create a positive work environment W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 5. DEVELOPING LEADERS GROWING TALENT What is Leadership? • Leadership is lifting a person’s performance to a higher standard, the building of a personality beyond his normal limitations • Leadership is the process of influencing the behavior of others towards the accomplishment of goals in a given situation • The process by which a person motivates and guides the group towards a visualized goal W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 6. DEVELOPING LEADERS GROWING TALENT What is the Challenge of Leadership? W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 7. DEVELOPING LEADERS GROWING TALENT Top Three Factors Affecting Leadership Capability Senior Managers: • Excessive workload • Management leadership capability not prioritised • Lack of confidence to manage underperformance Middle Managers: • Excessive workload • Lack of confidence to manage underperformance • Inexperience of managers in leadership roles Font Line Managers: • Lack of confidence to manage underperformance • Excessive workload • Inadequate training/lack of training W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 8. DEVELOPING LEADERS GROWING TALENT Inadequate Training/Lack of Training Affecting Leadership Capability of: 22% of senior managers 36% of middle managers 38% of front line managers W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 9. DEVELOPING LEADERS GROWING TALENT What Do We Do? Professional programmes in: ●● Management Development ●● Personal Development ●● Human Resources ●● Sales & Marketing Endorsed and bespoke programmes Coaching and mentoring W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 10. DEVELOPING LEADERS GROWING TALENT W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk The Process
- 11. DEVELOPING LEADERS GROWING TALENT How Do we Do It? • Study client’s business including knowledge of the industry and external environment • Work collaboratively across client organisations’ different teams • Make recommendations and decisions based on insight • Use innovative techniques and offer creative solutions • Design and deliver influential learning solutions using latest L&D trends • Drive forward change using practical L& D interventions with measurable W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk ROI • Embed client’s culture, ethic and vision
- 12. DEVELOPING LEADERS GROWING TALENT Examples of Experience Essentia Management Development Academy (EMDA) Guy’s and St Thomas’ NHS Foundation Trust: “I was able to apply what I have learned from the coaching and appraisal training. I trained a new member of staff recently and she found my style very helpful. I used the effective questioning and active listening coaching style. The academy has met my expectations in many ways and I am more confident in doing my job.” Norland Management Services: “To say the least, this was the single most life-changing training I have ever attended.” “It has given me a fantastic support network of peers, diverse skills and techniques to deliver my role. The course enabled me to build confidence with competence.” W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk
- 13. DEVELOPING LEADERS GROWING TALENT W: www.towerskills.co.uk T: 020 7510 7641 E: training@towerskills.co.uk Thank You
Editor's Notes
- Operational effectiveness and efficiency—Through good communication and teamwork skills, employees are better able to work across job functions, to apply information, and to think critically and act logically. Trained employees are better able to adapt to change—a must in today’s economy. Increased job satisfaction. two areas that drive loyalty are the businesses’ focus on employees, and training and development opportunities. Engaged, motivated employees are more likely stay in their jobs, and reduction in employee turnover boosts the bottom line. More attractive workplace.Employees want a place to work where they can hone their skills and better their lives, and the best employees are more attracted to organisations that offer such programs. Transfer of organisational knowledge. Better managers. Good employees are usually promoted because they show an aptitude for management, but they must be trained on effective coaching, discipline, and performance-management skills. Reduced compliance risk create a positive work environment.
- Operational effectiveness and efficiency—Through good communication and teamwork skills, employees are better able to work across job functions, to apply information, and to think critically and act logically. Trained employees are better able to adapt to change—a must in today’s economy. Increased job satisfaction. two areas that drive loyalty are the businesses’ focus on employees, and training and development opportunities. Engaged, motivated employees are more likely stay in their jobs, and reduction in employee turnover boosts the bottom line. More attractive workplace.Employees want a place to work where they can hone their skills and better their lives, and the best employees are more attracted to organisations that offer such programs. Transfer of organisational knowledge. Better managers. Good employees are usually promoted because they show an aptitude for management, but they must be trained on effective coaching, discipline, and performance-management skills. Reduced compliance risk create a positive work environment.
- Operational effectiveness and efficiency—Through good communication and teamwork skills, employees are better able to work across job functions, to apply information, and to think critically and act logically. Trained employees are better able to adapt to change—a must in today’s economy. Increased job satisfaction. two areas that drive loyalty are the businesses’ focus on employees, and training and development opportunities. Engaged, motivated employees are more likely stay in their jobs, and reduction in employee turnover boosts the bottom line. More attractive workplace.Employees want a place to work where they can hone their skills and better their lives, and the best employees are more attracted to organisations that offer such programs. Transfer of organisational knowledge. Better managers. Good employees are usually promoted because they show an aptitude for management, but they must be trained on effective coaching, discipline, and performance-management skills. Reduced compliance risk create a positive work environment.
- Operational effectiveness and efficiency—Through good communication and teamwork skills, employees are better able to work across job functions, to apply information, and to think critically and act logically. Trained employees are better able to adapt to change—a must in today’s economy. Increased job satisfaction. two areas that drive loyalty are the businesses’ focus on employees, and training and development opportunities. Engaged, motivated employees are more likely stay in their jobs, and reduction in employee turnover boosts the bottom line. More attractive workplace.Employees want a place to work where they can hone their skills and better their lives, and the best employees are more attracted to organisations that offer such programs. Transfer of organisational knowledge. Better managers. Good employees are usually promoted because they show an aptitude for management, but they must be trained on effective coaching, discipline, and performance-management skills. Reduced compliance risk create a positive work environment.
- Operational effectiveness and efficiency—Through good communication and teamwork skills, employees are better able to work across job functions, to apply information, and to think critically and act logically. Trained employees are better able to adapt to change—a must in today’s economy. Increased job satisfaction. two areas that drive loyalty are the businesses’ focus on employees, and training and development opportunities. Engaged, motivated employees are more likely stay in their jobs, and reduction in employee turnover boosts the bottom line. More attractive workplace.Employees want a place to work where they can hone their skills and better their lives, and the best employees are more attracted to organisations that offer such programs. Transfer of organisational knowledge. Better managers. Good employees are usually promoted because they show an aptitude for management, but they must be trained on effective coaching, discipline, and performance-management skills. Reduced compliance risk create a positive work environment.