The 2020 business by sam fiorella sensei

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Sam Fiorella

Sam Fiorella shares his 2020Business vision at The Spoke Club Toronto.

Negócios Tecnologia

The 2020Business
Sam Fiorella
SenseiWisdom.com
@samfiorella

Horizontal & vertical communication
forces are causing businesses to implode

©2012 Sensei Inc. No Duplication Permission Granted

Horizontal communication obstacle:
department silos

©2012 Sensei Inc. No Duplication Permission Granted

The BUSINESS path

BUSINESS GOALS

©2012 Sensei Inc. No Duplication Permission Granted

The DEPARTMENTAL path

MARKETING

BUSINESS GOALS

©2011 Sensei Inc. No Duplication Permission Granted

The SOCIAL COMMUNICATION path
C-SUITE

MARKETING

BUSINESS GOALS

©2011 Sensei Inc. No Duplication Permission Granted

BIG DATA small thinking

©2012 Sensei Inc. No Duplication Permission Granted

©2011 Sensei Inc. No Duplication Permission Granted

C-SUITE
POST-
SALES HR
SUPPORT

CUST
FINANCE
SERVICE

PR SALES
MKTG

©2011 Sensei Inc. No Duplication Permission Granted

C-SUITE
POST-
SALES HR
SUPPORT

Process
CUST Resources
FINANCE
SERVICE Oversight
Support

PR SALES
MKTG

©2011 Sensei Inc. No Duplication Permission Granted

Community Managers will grow up and
get seated at the boardroom table.

©2012 Sensei Inc. No Duplication Permission Granted

Vertical communication obstacle:
ego & greed

©2012 Sensei Inc. No Duplication Permission Granted

Corporations carry cultural baggage
that hinders vertical communications

©2012 Sensei Inc. No Duplication Permission Granted

The value in the employee’s voice
has just been tapped

©2012 Sensei Inc. No Duplication Permission Granted

Multi-generational employees have
created a communication
obstacle

©2012 Sensei Inc. No Duplication Permission Granted

The human brain is being rewired

©2012 Sensei Inc. No Duplication Permission Granted

Management by “ego & profit”
continues culture of hierarchy

©2012 Sensei Inc. No Duplication Permission Granted

Enablement policies are now
required to educate, encourage
and reward social communication

©2012 Sensei Inc. No Duplication Permission Granted

“Business” needs to get out of its way

©2012 Sensei Inc. No Duplication Permission Granted

Imagine a flash mob
inside your business

©2012 Sensei Inc. No Duplication Permission Granted

Only it’s a flash mob of ideas?

©2012 Sensei Inc. No Duplication Permission Granted

CORPORATE
COMMUNICATION

©2012 Sensei Inc. No Duplication Permission Granted

CORPORATE SOCIAL
COMMUNICATION COMMUNICATION

©2012 Sensei Inc. No Duplication Permission Granted

CORPORATE 2020business
COMMUNICATION COMMUNICATION

©2012 Sensei Inc. No Duplication Permission Granted

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